Guys were amazing and super helpful. Also super friendly, most guys don’t want help with U-Haul and they find it annoying but they were fun and asking me if I... Read More

Guys were amazing and super helpful. Also super friendly, most guys don’t want help with U-Haul and they find it annoying but they were fun and asking me if I needed anything else. Best service I’ve ever had hands down!!!!

We had an issue come up where we needed a storage unit ASAP! It was very stressful and chaotic, but I have to say that Grant at the Riding Club location was so... Read More

We had an issue come up where we needed a storage unit ASAP! It was very stressful and chaotic, but I have to say that Grant at the Riding Club location was so helpful and accommodating! He took the time to calmly and efficiently answer all my questions and really made me feel at ease about the whole process. I cannot thank him enough for being not only professional about everything, but so kind and personable! He was able to laugh and joke with me and it really helped to take the stressful edge off of the situation. What a valuable employee you have and I hope you value you him as much as I do right now! Thank you again, Grant!

We came looking for information about renting a spot and Grant was very helpful and accommodating and because of his willingness to help we decided to move ahea... Read More

We came looking for information about renting a spot and Grant was very helpful and accommodating and because of his willingness to help we decided to move ahead with renting the spot.

Excellent customer service! Very good place! We very happy

Outstanding service. Kc was friendly and made getting my U-Haul and storage unit quick and easy!

Great Customer service from Kc! Second time renting from this compass. Hands down best storage facility.

I just went to get a storage unit and Ric was very helpful and very nice. He made my experience very easy!

Ric, the manager, is amazing! The location is clean and secure. Insurance is awesome to have offered and a must!

I’ve used Compass Storage for more than a few years now, and haven’t had any issues. The facility is clean, secure, and well- maintained. The staff is incre... Read More

I’ve used Compass Storage for more than a few years now, and haven’t had any issues. The facility is clean, secure, and well- maintained. The staff is incredible helpful, making the rental process smooth and easy. I highly recommend Compass Storage for anyone looking for reliable and secure storage facility.

The storage advisor, KC was very knowledgeable and helpful in answering any questions that I had. He made the process very easy and simple to understand.

BEWARE of this place. It is very hard to get to and often all roads that lead to this place are under construction so it is virtually impossible to get to the ... Read More

BEWARE of this place. It is very hard to get to and often all roads that lead to this place are under construction so it is virtually impossible to get to the facility. This is a great place to use for storage... if you want to lose all of your belongings. They get you in a contract at a rate (the rates are not competitive with other larger companies) and then they jack up the price when your contract is over and you decide to go a month to month. The management here increased the rate of my storage unit to almost $400. They would increase it every single month and would harass me constantly. I finally paid them over $1,000, they promised it would not go on my credit, and it still went on my credit. And they are still harassing me. Insane! Steer clear! I have never left a bad review in my life.

BEWARE of this place. It is very hard to get to and often all roads that lead to this place are under construction so it is virtually impossible to get to the ... Read More

BEWARE of this place. It is very hard to get to and often all roads that lead to this place are under construction so it is virtually impossible to get to the facility. This is a great place to use for storage... if you want to lose all of your belongings. They get you in a contract at a rate (the rates are not competitive with other larger companies) and then they jack up the price when your contract is over and you decide to go a month to month. The management here increased the rate of my storage unit to almost $400. They would increase it every single month and would harass me constantly. I finally paid them over $1,000, they promised it would not go on my credit, and it still went on my credit. And they are still harassing me. Insane! Steer clear! I have never left a bad review in my life.

This is the second time we have rented a moving truck from Compass Self Storage and both times have been great experiences! I would definitely recommend them fo... Read More

This is the second time we have rented a moving truck from Compass Self Storage and both times have been great experiences! I would definitely recommend them for your rental needs.

Great storage and great location. Super flexible with your schedule and needs. I loved them. This is the second time we use this storage!

Great storage units! Clean and well kept. Also the customer service is amazing here! Will always use this company.

I am thrilled with the service I received from the staff at Compass Storage Unit in Rockwall/Fate on Riding Club Dr! They were extremely helpful & patient and I... Read More

I am thrilled with the service I received from the staff at Compass Storage Unit in Rockwall/Fate on Riding Club Dr! They were extremely helpful & patient and I now can begin my new journey of moving with peace of mind. Great price, safe, & convenient location!!! God Bless!!!!

We were running behind, and frazzled in the middle of a chaotic move- and both Ric and Grant went above and beyond helpful. They got us sorted out quickly and c... Read More

We were running behind, and frazzled in the middle of a chaotic move- and both Ric and Grant went above and beyond helpful. They got us sorted out quickly and cheerfully. The store and grounds were exceptionally maintained, every one was super helpful with our moving equipment needs as well. Our visit started out as any other chaotic moving day would. Our dreaded errand ended up brightening our day. Thank you guys!

Ric at the front desk was very kind and helpful. We were able to see the unit before signing and the facility and the grounds were clean and well-kept.

I was impressed with the quality of the units. The staff were friendly and attentive. Fair prices. Ask for Andrew!

Ric was awesome! He got me a great rate and saved me some money up front. He even helped me get the exact unit I wanted.

Awesome customer service, super clean units and great pricing. Best storage facility in the area. Highly recommended!

I cane on Friday and the service was great trying to earn my business.. today I came to pickup a scheduled U-Haul and I got a different service. The truck was ... Read More

I cane on Friday and the service was great trying to earn my business.. today I came to pickup a scheduled U-Haul and I got a different service. The truck was not ready.. He had another customer who kindly allowed me to jump line as i was in a rush but the service desk was unfriendly.. unhelpful and probably people like that are better off staying at home than going to work!!! Toss the coin and walk into that storage facility.. cross your fingers as you do not know what to expect.

Great experience with Andrew and KC. They got me a truck and everything I needed to move super last minute and made sure I had extra boxes to hell my move easie... Read More

Great experience with Andrew and KC. They got me a truck and everything I needed to move super last minute and made sure I had extra boxes to hell my move easier! 100% recommend!

This is the place to rent storage. I researched many facilities in this area, and this tops them all. Best prices; incredibly friendly and helpful staff; extr... Read More

This is the place to rent storage. I researched many facilities in this area, and this tops them all. Best prices; incredibly friendly and helpful staff; extremely clean!!!! Rent from Compass!!! Thank you!!! AH

I did a UHAUL rental! Great service! Very smooth and easy process. Would definitely use them again!

Ric the Manager and staff were great. Helped get us in an affordable unit quickly.

Great location and staff. Easy Uhaul pickup. Unit is clean and well monitored. Used them only for a short term rental but wouldn't hesitate to sign a longer con... Read More

Great location and staff. Easy Uhaul pickup. Unit is clean and well monitored. Used them only for a short term rental but wouldn't hesitate to sign a longer contract. Owner supports local youth scouting organizations too.

Compass Self Storage staff were very helpful in helping me pick out the perfect unit! The process was easy and the prices were affordable. I have been impressed... Read More

Compass Self Storage staff were very helpful in helping me pick out the perfect unit! The process was easy and the prices were affordable. I have been impressed overall with the facility as well as the customer service provided. I highly recommend this location!!

Great location, fully monitored, and professionally staffed. I’ve been with Compass for many years and if I’ve got to spend money on storage outside of my h... Read More

Great location, fully monitored, and professionally staffed. I’ve been with Compass for many years and if I’ve got to spend money on storage outside of my home, I’ve got no problems spending it here. Go on and see Ric and the team.

I would not recommend using this company for U-Haul truck rentals. I ordered a truck and utility dolly to pick up via mobile pick-up. The utility dolly was not ... Read More

I would not recommend using this company for U-Haul truck rentals. I ordered a truck and utility dolly to pick up via mobile pick-up. The utility dolly was not in the vehicle as promised. I reported this on the mobile check-in app. However, after returning the vehicle I received a charge of $100 for the "missing dolly". I promptly called the location and the employee told me he would file a claim with U-Haul and call me back. A week later, I called to follow-up and another employee told me he could do nothing to help me and I should contact U-Haul directly. Not a great experience and would not recommend to others.

This is a great place. Office staff is great and the units are very clean. Highly recommend!

Ric is the best! Such great support and very knowledgeable. And hilarious. Thanks Ric!

Very easy to rent , paid online & had to show my ID to get access code. The guy at the front desk was nice.

We rented a small truck to move an apartment. The online process and pick up were very smooth - truck was ready to go when I got there! I will definitely be ren... Read More

We rented a small truck to move an apartment. The online process and pick up were very smooth - truck was ready to go when I got there! I will definitely be renting from them again!

Excellent customer service! Will recommend to all my friends and family. Ric was so helpful and knowledgeable.

Nice place. Nice people that worked there. But I had the same experience as a precious poster. My rate jumped almost 100% over my time there. Pretty much like c... Read More

Nice place. Nice people that worked there. But I had the same experience as a precious poster. My rate jumped almost 100% over my time there. Pretty much like clockwork every two months they raised the rates. I’m sure some of it was for higher electricity rates but felt like they were just making up for empty units.

Very good and kind customer service! I appreciate them helping me find the size of unit that works best for me.

Amazing customer service. Tyler was super helpful and made sure everything was taken care of for us. Highly recommend.

Tiler, is a great person. Always treat me with respect. Always giving very detailed information and assistance. Great man.

Karina was so great and helpful. Great customer service. She really made me feel comfortable

Easy simple. Ric was very professional and nice to work with. I would recommend Compass to anyone. Thanks Ric.

Accidentally locked my keys in my storage unit, within minutes they had my lock off, car keys in my hand, and a new lock back on the storage unit door. They wh... Read More

Accidentally locked my keys in my storage unit, within minutes they had my lock off, car keys in my hand, and a new lock back on the storage unit door. They where very professional, verifing my credentials first and quickly going into action, no further questions asked. Only cost was for the new lock

KC made our visit seamless. Moving in July is never fun and having to rent a storage at the spare of the moment the process was easy and fast. Thank you KC!

Great storage location to do business with., staff is super helpful and goes above and beyond

I'm not a fan at all... you get a unit at $200 a month. After just a few months, it goes to $250, and literally, like 2 or so months later, I am now paying $278... Read More

I'm not a fan at all... you get a unit at $200 a month. After just a few months, it goes to $250, and literally, like 2 or so months later, I am now paying $278 a month!

Compass Self Storage is a wonderful place to store your things. They are very accommodating and have wonderful customer service.

Moving is always stressful and never fun but Ric at Compass storage made the entire process of getting a storage unit very easy and pleasant. What a great guy.... Read More

Moving is always stressful and never fun but Ric at Compass storage made the entire process of getting a storage unit very easy and pleasant. What a great guy. Thank you so much.

Over the years I've used various products from these folks. EACH time it's been pleasant and NO issues. Professional and thorough. Even allowed my pupdog was w... Read More

Over the years I've used various products from these folks. EACH time it's been pleasant and NO issues. Professional and thorough. Even allowed my pupdog was welcomed. When occassion rises will use them again, gladly!! When you see Ric Jaimison (easy on the eyes) ?give him regards from me and my pupdog "Lulu"??

I have used them before and had a great experience with customer service. Recently, I called and spoke with K.C. who was extremely friendly and so very helpful... Read More

I have used them before and had a great experience with customer service. Recently, I called and spoke with K.C. who was extremely friendly and so very helpful. Keep hiring good people and us customers will continue to return! Highly recommend this place for your storage needs.

Absolutely wonderful service and great facility, have used them twice and came back because they are hands down the best for your needs!!!!

This is my second time using Compass Self Storage in Rockwall. They have been fantastic from day one. Rick and Allen are always courteous and professional. They... Read More

This is my second time using Compass Self Storage in Rockwall. They have been fantastic from day one. Rick and Allen are always courteous and professional. They treat you like family! I highly recommend and will continue to recommend Compass Self Storage in Rockwall Texas to everyone!!!

Ric Jamison is amazing!! Helped me right away and was amazing with advice. I definitely recommend coming to compass and having Ric advise you on what unit you g... Read More

Ric Jamison is amazing!! Helped me right away and was amazing with advice. I definitely recommend coming to compass and having Ric advise you on what unit you get!.

I spoke with Allen and he was nothing but helpful the entire time. He was willing to move our original move in date, worked with us when we had to change up the... Read More

I spoke with Allen and he was nothing but helpful the entire time. He was willing to move our original move in date, worked with us when we had to change up the plan, and showed the unit that was clean and up to par. Their security system looks to be up to date and well maintained and Allen is super friendly. Highly recommend!

Ric was amazing. Everything was quick and straight to the point. Very professional and resourceful. He held my reservation for over a week and made everything e... Read More

Ric was amazing. Everything was quick and straight to the point. Very professional and resourceful. He held my reservation for over a week and made everything easy! Strongly recommend!!

Amazing customer service! I spoke with someone over the phone asking about a specific unit and he suggested I come down to make sure the space was right before ... Read More

Amazing customer service! I spoke with someone over the phone asking about a specific unit and he suggested I come down to make sure the space was right before I paid for it. I went down the next day with my husband and we had the pleasure of working with Allen. He showed us the unit we wanted and showed us an additional unit. Overall went with the first. Security is also top notch and I couldn’t recommend this place enough, will definitely be back if I need another storage unit. Thank y’all again for the help, much appreciated!

This location is super clean. The staff is very friendly and accommodating. You can tell they really care about what they are doing. They happily answered al... Read More

This location is super clean. The staff is very friendly and accommodating. You can tell they really care about what they are doing. They happily answered all my questions. The rental process was very easy. They cost more than other storage companies nearby, but they offered discounts which actually made it more cost effective for my short term rental. The place was so impressive that I don't mind paying a little more for the peace of mind that my belongings will be bug and rodent-free. I highly recommend Compass Storage!