Dylan was efficient and friendly. Well laid out property with plenty of storage options!

A young man at the desk was awesome he helped me out and was very very good at doing his job and making me feel comfortable and wanting to come and use the faci... Read More

A young man at the desk was awesome he helped me out and was very very good at doing his job and making me feel comfortable and wanting to come and use the facilities here for my business

While I feel this storage facility is clean and safe, their policy to increase rates every 3 months is ridiculous. Rates should only increase yearly at best. Co... Read More

While I feel this storage facility is clean and safe, their policy to increase rates every 3 months is ridiculous. Rates should only increase yearly at best. Consumer Beware.

Needed a place to store some household items of my deceased brother in April 2023 and rented a small unit until Dec 2024. Great experience with staff and place... Read More

Needed a place to store some household items of my deceased brother in April 2023 and rented a small unit until Dec 2024. Great experience with staff and place! Always clean and pleasure to deal with the staff during the entire time! Would highly recommend if you need a place in New Port Richey, FL, here is your place! Thank you all! Happy New Year!!

Compass is truly second to none. Great company and highest quality service. The units are clean and well maintained and the staff is friendly, professional, and... Read More

Compass is truly second to none. Great company and highest quality service. The units are clean and well maintained and the staff is friendly, professional, and prompt with good communication. We were in another storage facility elsewhere in town and relocated back here… best in the area by far.

Fast, friendly, courteous and compassionate! Thank you for all your help! Moving is not fun, but I could not have done it with out the awesome Manager Kathry... Read More

Fast, friendly, courteous and compassionate! Thank you for all your help! Moving is not fun, but I could not have done it with out the awesome Manager Kathryn at compass storage! Thanks again!

BEST place for customer service! The staff is amazing. Everything needed is in stock. I'm a reseller and I get my shipping supplies from there. Whatever you... Read More

BEST place for customer service! The staff is amazing. Everything needed is in stock. I'm a reseller and I get my shipping supplies from there. Whatever you need in storage, uhaul, shipping, packing, etc. they have and will help.

At one’s worst time of need (loosing almost every thing from Hurricane Helene) Kathleen was an angle, reassuring & able to assist us with a climate controlled... Read More

At one’s worst time of need (loosing almost every thing from Hurricane Helene) Kathleen was an angle, reassuring & able to assist us with a climate controlled storage unit. Clean & convenient we couldn’t be happier with the staff & service - I highly recommend Compass Self Storage. StevenZimmerman.Realtor Gulf Harbors, Florida

It was a wonderful place the lady I had that was working was so helpful and gave me so much good information that I asked for she explained everything carefully... Read More

It was a wonderful place the lady I had that was working was so helpful and gave me so much good information that I asked for she explained everything carefully where I could understand because I'm older and I really appreciate it clean very well kept place. You're all right

After hurricane Helene, we need a storage unit to store the few belongings we could salvage. I chose compass because it was closest to my home. I rented a unit ... Read More

After hurricane Helene, we need a storage unit to store the few belongings we could salvage. I chose compass because it was closest to my home. I rented a unit from them because they were extremely friendly, kind, empathetic and fair priced! Even gave a discount for people affected by the hurricane!

I’ve relied on Compass storage for every life transition and natural disaster that’s necessitated storing my personal belongings, and I cannot recommend the... Read More

I’ve relied on Compass storage for every life transition and natural disaster that’s necessitated storing my personal belongings, and I cannot recommend them enough. Their service is unbeatable, the prices are always fair, and the insurance provides peace of mind. 10/10!

It was a wonderful place the lady I had that was working was so helpful and gave me so much good information that I asked for she explained everything carefully... Read More

It was a wonderful place the lady I had that was working was so helpful and gave me so much good information that I asked for she explained everything carefully where I could understand because I'm older and I really appreciate it clean very well kept place. You're all right

So far this place is great.. the only thing I can suggest is that they try and check the storage entrances to make sure?there's a cart/dolly to assist in moving... Read More

So far this place is great.. the only thing I can suggest is that they try and check the storage entrances to make sure?there's a cart/dolly to assist in moving heavy or big objects into the storage unit. The only time I could find one was the first day I rented my unit but couldn't find one after when I really needed it! The staff is friendly and it's clean and fairly private. Decent prices from what I came across looking for a unit to rent!

Dylan and Kat we’re extremely helpful and very informative. This is a very nice location and super convenient. Would definitely recommend them for my Storage ... Read More

Dylan and Kat we’re extremely helpful and very informative. This is a very nice location and super convenient. Would definitely recommend them for my Storage needs. Thanks again!

2nd time storing with compass they have great service,honest and integrity no hidden fees or detail and jay was new being trained and Kat was very professional ... Read More

2nd time storing with compass they have great service,honest and integrity no hidden fees or detail and jay was new being trained and Kat was very professional training him with the whole process i had no idea he was being trained

I would like to express my gratitude to Dylan for his outstanding service. His dedication and commitment to customer satisfaction are truly commendable. I will ... Read More

I would like to express my gratitude to Dylan for his outstanding service. His dedication and commitment to customer satisfaction are truly commendable. I will not hesitate to choose Compass Storage Facility again in the future, thanks to the exceptional service provided by Dylan.

I love this place, the unit's are very clean all the time, great customer service ?...I find the pricing a little lower than some places..Very convenient, good ... Read More

I love this place, the unit's are very clean all the time, great customer service ?...I find the pricing a little lower than some places..Very convenient, good hours to get in and out of your storage unit...

I highly recommend this business! It is ran by true professionals who will treat you with kindness and respect and will go above and beyond to take care of the ... Read More

I highly recommend this business! It is ran by true professionals who will treat you with kindness and respect and will go above and beyond to take care of the customers as well as the vendors! Normally you get one or the other, with this business you get the complete package with excellent customer service! Great job to the team here, most especially great job Kathryn and Dillon!

I had a great experience shopping for a storage for my business to function out of. Kathryn was amazing to work with. Looking forward to renting from them

Wish there was 24 hr access. I often have to get up early and or work late,it is extremely frustrating that I have to wait on permission to access my stuff I'm... Read More

Wish there was 24 hr access. I often have to get up early and or work late,it is extremely frustrating that I have to wait on permission to access my stuff I'm loosing time and money,as well as having to reset my plan of the day,because of this. I would like to stay in this facility,but I feel this only a temporary stay.

Kathryn Geller is amazing!! She is very patient and answered all my questions. She went over everything with me. I’m so happy I’m renting here.

Kathryn who helped me was amazing and very informative. Facilities are clean and up to date with flood and hurricane codes.

Kathryn has an excellent personality! She really made everything simple! Will recommend.

I rented the a van, for couple of hours, did not had any problems with it, the guy behind the counter was very helpful and very professional, great customer ser... Read More

I rented the a van, for couple of hours, did not had any problems with it, the guy behind the counter was very helpful and very professional, great customer service, keep up the great job.

Kathryn Geller, the store manager was a very wonderful person. Very helpful and polite. If we had more people like her the world it would be a better place to l... Read More

Kathryn Geller, the store manager was a very wonderful person. Very helpful and polite. If we had more people like her the world it would be a better place to live in. We need more people person like her in the world!!!!!!

Went there this morning. They were very efficient. Got us all set up no problems. Both employees were very nice. Had a nice conversation with a young emplo... Read More

Went there this morning. They were very efficient. Got us all set up no problems. Both employees were very nice. Had a nice conversation with a young employee, nice to see a that these days

I originally rented a storage unit with U-Haul after being at Public Storage for 9 months and being very unhappy there. I learned that my new unit at U-Haul was... Read More

I originally rented a storage unit with U-Haul after being at Public Storage for 9 months and being very unhappy there. I learned that my new unit at U-Haul wasn’t even behind a gate or fence and had someone walk up and offer me drugs the very first day. I then found Compass Storage and I couldn’t be happier. Not only is my unit behind a locked gate/fence the lady in the office made me feel right at home from the second I walked in the door. I’m confident that my belongings will not only be safe here but that I’ll also be treated with respect and won’t have to worry about being safe when I go there. I definitely recommend Compass Storage to anyone!!

Very nice staff. Efficient in showing us spaces. Their facility looks nice and safe. Multiple ways to pay so whatever works best for you. Month to month so only... Read More

Very nice staff. Efficient in showing us spaces. Their facility looks nice and safe. Multiple ways to pay so whatever works best for you. Month to month so only use for as long as you need.

The lady at the office on Madison is very pleasant and gives you all the the two people that run that place are really nice to deal with that you need and that'... Read More

The lady at the office on Madison is very pleasant and gives you all the the two people that run that place are really nice to deal with that you need and that's why I chose to come to Compass. She's really awesome and has a great attitude and kept a word and kept on top of everything even the first time I seen her and there's a lot of storage places but I chose to deal with compass because of her and she's the GM

Unfortunate update as of 01/18 due to the customer service of the employees here not “correctly” doing their jobs, or just being lazy.. I can no longer reco... Read More

Unfortunate update as of 01/18 due to the customer service of the employees here not “correctly” doing their jobs, or just being lazy.. I can no longer recommend this storage unit company, and I will hope to find a new unit. I asked to receive phone calls regarding my account being past due or due and there is also a note on my account to receive phone calls and they still don’t do it. Being scolded being told it’s “just an curtesy we don’t have to call you” But as a paying client I’m asking of this, it is not hard to call someone. I will no longer be recommending this facility. After using this unit in the past I have continuously used it now and I am so happy! The manager, Allison is super sweet she really does an amazing job! I will always recommend people to use this facility in this area!

Kathryn is an extremely friendly woman. Thank you for a wonderful experience.

It was a great customer service exerience with Dylan. He is very nice and patient, explained everything precisely. Overall Compass Self Storage is a perfect pl... Read More

It was a great customer service exerience with Dylan. He is very nice and patient, explained everything precisely. Overall Compass Self Storage is a perfect place for me... Gret price & Awesome service!!! I woulld like to recommend this place to everyone... Leena Mathew New Port Richey.

Dylan Wuorinen went above and beyond with us. My mom had to rent a unit and she had a lot of detailed questions, he was so kind and patient with her.

The lady at the office on Madison is very pleasant and gives you all the information that you need and that's why I chose to come to Compass. She's really aweso... Read More

The lady at the office on Madison is very pleasant and gives you all the information that you need and that's why I chose to come to Compass. She's really awesome and has a great attitude and kept a word and kept on top of everything even the first time I seen her and there's a lot of storage places but I chose to deal with compass because of her and she's the GM

AMAZING SERVICE *TOP KNOTCH* CLEAN & FRIENDLY! Kathryn & Dylan were TERRIFIC…… I WOULD USE THIS RENTAL FACILITY AGAIN WITHOUT QUESTION…. Thank you so ... Read More

AMAZING SERVICE *TOP KNOTCH* CLEAN & FRIENDLY! Kathryn & Dylan were TERRIFIC…… I WOULD USE THIS RENTAL FACILITY AGAIN WITHOUT QUESTION…. Thank you so much

Kathryn was so helpful! She really made me feel like she had all the time in the world to make sure I was completely satisfied with my unit. Also Can’t b... Read More

Kathryn was so helpful! She really made me feel like she had all the time in the world to make sure I was completely satisfied with my unit. Also Can’t beat the price!

Been an awesome time using compass. Friendly employees, and good rates. Left uhaul and compass shown their is better companies out their. Allison was amazing gi... Read More

Been an awesome time using compass. Friendly employees, and good rates. Left uhaul and compass shown their is better companies out their. Allison was amazing give her two thumbs up for welcoming me to compass.

After using this unit in the past I have continuously used it now and I am so happy! The manager, Allison is super sweet she really does an amazing job! I will ... Read More

After using this unit in the past I have continuously used it now and I am so happy! The manager, Allison is super sweet she really does an amazing job! I will always recommend people to use this facility in this area!

Cathryn was excellent and knowledgeable in renting a unit. Security is top notch with an access code required for entry and exit. She lives here on the property... Read More

Cathryn was excellent and knowledgeable in renting a unit. Security is top notch with an access code required for entry and exit. She lives here on the property so there is 24/7 surveillance. We got the first month free on a clean and big unit. Went back a second time for boxes and packing supplies and Allison was super helpful and hands on. Best service I’ve had yet at any unit we’ve ever rented! Thanks to compass we are confident our stuff is secure and safe all while getting great service every time we go in.

Knowledgeable and helpful and polite employees. The site and units are exceptionally clean and well maintained. My only disappointment was the monthly cost of... Read More

Knowledgeable and helpful and polite employees. The site and units are exceptionally clean and well maintained. My only disappointment was the monthly cost of the units. Prices seemed high in comparison to other storage units in the area.

Katherine was amazing and so much help in getting our storage unit! She made it stress free and the value for what you get is definitely worth it.

I was helped by Allison today. She made the whole process easy and efficient. Another staff member also helped me with my lock when she saw I was having difficu... Read More

I was helped by Allison today. She made the whole process easy and efficient. Another staff member also helped me with my lock when she saw I was having difficulties. I had a great first time storage experience!

Staff were always pleasant and answered all questions to our satisfaction. Complex was always clean and well taken care of. If I am in need of a storage unit in... Read More

Staff were always pleasant and answered all questions to our satisfaction. Complex was always clean and well taken care of. If I am in need of a storage unit in the future, I would not hesitate to rent here again.

Just rented a garage unit in Port St Richey. Very recent but I can say the girls that took care of me were excellent and very helpful. They were super courteous... Read More

Just rented a garage unit in Port St Richey. Very recent but I can say the girls that took care of me were excellent and very helpful. They were super courteous and took time to find me the exact right unit. I’m appreciative.

Great facility for storing anything your heart desires (other than live animals, explosives, food, or illegal items.. ?). Allison made the process not only easy... Read More

Great facility for storing anything your heart desires (other than live animals, explosives, food, or illegal items.. ?). Allison made the process not only easy, but fun and memorable. ??? 10/10 would recommend

Attentive service. I was stressed out and Allison helped calm me down, offered me water, showed me a few units that best suited my needs. Very happy to have sto... Read More

Attentive service. I was stressed out and Allison helped calm me down, offered me water, showed me a few units that best suited my needs. Very happy to have stopped in to do business with the company and her.

I am so glad we picked this storage facility! We looked at a few different options and not only was this the most affordable and everything we needed for a unit... Read More

I am so glad we picked this storage facility! We looked at a few different options and not only was this the most affordable and everything we needed for a unit but the staff is extremely helpful! Kathryn helped us and went above and beyond to accommodate us! So very thankful for Kathryn! I highly recommend choosing this facility if you’re looking for a safe and affordable place to trust your belongings with employees who make the process as easy as possible.:)

I am doing a short term climate controlled rental for my household items. I spoke with Allison on the phone she was very pleasant and informative. I did my rent... Read More

I am doing a short term climate controlled rental for my household items. I spoke with Allison on the phone she was very pleasant and informative. I did my rental agreement with Kathryn and was pleased at the friendliness and great pricing I received. I would highly recommend this facility.

Fast and easy process. Allison's customer service was phenomenal. She took time to show me the different sized spaces. Glad I guess chose Compass Storage

I am giving Compass Storage 5 stars but would give more stars to Kathryn Geller and Allison Winters. I am living in Washington state and hired a company to move... Read More

I am giving Compass Storage 5 stars but would give more stars to Kathryn Geller and Allison Winters. I am living in Washington state and hired a company to move my storage unit to me. To my SHOCK the moving company dumped some of my stuff in a into a dry water flow that is on the property of compass storage. Kathryn and Allison took the time and compassion to gather up my sentimental value things that I have been saving for years and sent it to me. I am truly grateful to them. Knowing if it was anyone else I probably would have never seen my things again. They are AMAZING and I highly recommend there business for short or long term storage. And I’m definitely going to pay it forward. Thank you Kathryn and Allison.

This is the best service I've ever had a at a storage facility. The people are very nice and understood exactly what I was wanting. Thanks again Compass Storage... Read More

This is the best service I've ever had a at a storage facility. The people are very nice and understood exactly what I was wanting. Thanks again Compass Storage.

Great place for starter businesses or ones needing the space but not really a true storefront. Always clean, super friendly. And you network with the other busi... Read More

Great place for starter businesses or ones needing the space but not really a true storefront. Always clean, super friendly. And you network with the other businesses and help each other out. Its quiet most the time as everyone is usually out working all day. But we actually do turn on some jams and share a meal with others occasionally after a long week of hard work. They offer regular climate control units too not just the commercial shops. They rent trucks, sell boxes and you can get mail and packages there too. Its cool. Would definitely recommend.

Friendly knowledgeable dedicated to customer service. Price's comparable to other storage units. With a down home feeling yet very professional.

I am so grateful for the service that we got with compass storage . My family and I moved from out of town and needed a storage unit asap as we downsized . We w... Read More

I am so grateful for the service that we got with compass storage . My family and I moved from out of town and needed a storage unit asap as we downsized . We were given the best service by the staff here and moved in with ease . I love the hours here as well there’s many times I worked late but still needed to grab a few things as I could from our unit and some as late as 10 o’clock at night . I would def recommend to friends and family .

Called and visited a few other facilities in the area. Kathryn was wonderful from the first call, and was my last call. She was very informative, the facility i... Read More

Called and visited a few other facilities in the area. Kathryn was wonderful from the first call, and was my last call. She was very informative, the facility is clean, secure. With the storm that just passed, the units are dry! Viewed 5x15, 10x10. Very happy with my selection of the 10x10, I feel my items, and my money are being well invested. With no hidden fees, upfront costs and well run facility. Would recommend to anyone looking for a storage for short term or long term.

Allison was amazing and helpful. Went through every question I had and smiled the whole time! This place is clean and well worth the price. Very thankful to ha... Read More

Allison was amazing and helpful. Went through every question I had and smiled the whole time! This place is clean and well worth the price. Very thankful to have found a place for my things where they will care about them as much as I will.

While I was at Compass Self Storage, Allison was extremely helpful with explaining the sizes, pricing, insurance coverages, and a walk thru of the units that th... Read More

While I was at Compass Self Storage, Allison was extremely helpful with explaining the sizes, pricing, insurance coverages, and a walk thru of the units that they had available. All of this was done with a very happy demeanor and a smile upon her face. I just want to say THANK YOU for making the whole process of renting a unit enjoyable, and seem less. I will definitely refer anyone in the area that needs a storage unit to go see Allison at Compass Self Storage near Madison and Trouble Creek in Newport Richey FL.

Extremely friendly staff and very well kept facility. Units are clean and they have great security features.. they also currently have a half off three months s... Read More

Extremely friendly staff and very well kept facility. Units are clean and they have great security features.. they also currently have a half off three months special going on.

Thank you Kathryn Geller for your great service and help getting into our storage unit. It was no easy task! Thanks also to Ashley for your commitment to custom... Read More

Thank you Kathryn Geller for your great service and help getting into our storage unit. It was no easy task! Thanks also to Ashley for your commitment to customer service. Your company is awesome!

I'm a return tenant. I was happy to have been met with the same quality professionalism as 10 years ago. Both times they've accommodated my needs in an expedien... Read More

I'm a return tenant. I was happy to have been met with the same quality professionalism as 10 years ago. Both times they've accommodated my needs in an expedient manner. Competitively priced, with easy access to my units as well as convenient location are just some of the reasons I highly recommend them to anyone needing long or short term storage. Choose Compass, you will not be disappointed!

Greeted by Kathryn with a warm welcome as soon as I walked in to Compass Self Storage. In & Out in 10 minutes on my way with the U Haul. Kathryn's associate As... Read More

Greeted by Kathryn with a warm welcome as soon as I walked in to Compass Self Storage. In & Out in 10 minutes on my way with the U Haul. Kathryn's associate Ashly came in from her rounds and also took the time to tell me Hello as well. Very professional and kind people running this very clean facility. I will definitely come back to them for storage and truck rentals in the future. A+++++++++++

We couldn’t be happier with our experience at compass self storage! Kathryn Gellar was the bees knees! She made sure we got the best price possible! The grou... Read More

We couldn’t be happier with our experience at compass self storage! Kathryn Gellar was the bees knees! She made sure we got the best price possible! The grounds were very clean and overall great experience! I definitely recommend compass self storage!!

We chose Compass on the basis of their exceptional staff and clean, well laid-out facility. Ashley was great when giving us the tour and answering questions, a... Read More

We chose Compass on the basis of their exceptional staff and clean, well laid-out facility. Ashley was great when giving us the tour and answering questions, and Kathryn was really helpful setting everything up. They made sure we got the best unit available in our size, ran down all the policies, and were even accommodating to our (very annoying) children. In addition, there are many units to choose from, the aisles are wide enough to more than comfortably accommodate two cars, and the facility and property is clean. No exposed insulation, bare walls, trash flying around, or side-swiped cars here!