Shelley goes above and beyond, ensuring the storage facility is safe, clean, and well-run. Shelley demeanor and helpful attitude make storing belongings a breez... Read More

Shelley goes above and beyond, ensuring the storage facility is safe, clean, and well-run. Shelley demeanor and helpful attitude make storing belongings a breeze. Couldn't ask for a better experience!

Great place to rent a storage unit! Facility is clean with A/C. Shelly’s customer service is excellent. She is knowledgeable, honest and takes the time to ans... Read More

Great place to rent a storage unit! Facility is clean with A/C. Shelly’s customer service is excellent. She is knowledgeable, honest and takes the time to answer all your questions. Unit price is very reasonable. They also have the option to rent U-Haul trucks on site which is very convenient.

I came in to downgrade my unit and the Martha helped me out with all I needed to assure I was happy with my new unit. Martha and Shelly are very helpful and su... Read More

I came in to downgrade my unit and the Martha helped me out with all I needed to assure I was happy with my new unit. Martha and Shelly are very helpful and super friendly. I do recommend if your looking for a unit go to compass!

Overly clean facility. Bright bright bright! Love the digital locks and awesome staff. Made the sign up process easy and fast.

When I first walked into the establishment I was welcomed. Saviel was the greatest! He went over every question I had remaining politely and making I had an und... Read More

When I first walked into the establishment I was welcomed. Saviel was the greatest! He went over every question I had remaining politely and making I had an understanding about everything regarding my rental with them. He showed me different units and did it with a smile. He examples great customer service and really sets the tone! You will not be disappointed with the care you receive from him. As they say, the representative speaks for the company being that, they are the first ones you meet. Let’s just end this review by saying he is definitely making Compass look fantastic!

Martha was an excellent employee. From the beginning to the end. I will recommend my family & friends to this storage facility.

This place is amazing! Friendly staff and excellent service. This place is state of the art, the newest technology, you can open & close doors, gates and stora... Read More

This place is amazing! Friendly staff and excellent service. This place is state of the art, the newest technology, you can open & close doors, gates and storage rooms from an app. There’s no other place doing this. Highly recommend compass self storage!! Let me add Saviel was the best!!!

They were very helpful and timely in their execution to alleviate some of the stress that I am going through in moving from out of state. Martha has been amazin... Read More

They were very helpful and timely in their execution to alleviate some of the stress that I am going through in moving from out of state. Martha has been amazing in her assistance. I highly recommend this establishment for anyone needing to store items in a short amount of time.

The team was super helpful, informative, and went out of their way to make my transfer of storage rooms stress free! Thank you a million times! Highly recommend... Read More

The team was super helpful, informative, and went out of their way to make my transfer of storage rooms stress free! Thank you a million times! Highly recommended and 5?? Service!

I recently had the pleasure of being assisted by Kevin, and I couldn't be more pleased with the experience. From the first beat, he displayed the utmost politen... Read More

I recently had the pleasure of being assisted by Kevin, and I couldn't be more pleased with the experience. From the first beat, he displayed the utmost politeness, respect and patience. His professionalism shined through in every interaction, ensuring that I felt valued and understood all my storage needs. What stood out was his depth of knowledge and expertise. It was evident that he knew exactly what he was doing, and this gave me a lot of confidence in the solutions and advice he provided. He was incredibly informative, taking the time to explain things clearly and offering valuable insights. I had several questions throughout our discussion, and Kevin was always ready with an answer. He addressed all of my questions comprehensively, ensuring I had all the information I needed. During a time where good customer service can sometimes be hard to find, Kevin's commitment to excellence was a breath of fresh air. I wholeheartedly recommend him to others and I'm grateful for the top-notch assistance I received on making my decision for the storage unit. Thank You Kevin!

Compass Self Storage #126 located at 203 Neighborhood Market Rd in Orlando... KEVIN IS AN EXCEPTIONAL EMPLOYEE. HE WENT ABOVE AND BEYOND FOR ME. He saw that I w... Read More

Compass Self Storage #126 located at 203 Neighborhood Market Rd in Orlando... KEVIN IS AN EXCEPTIONAL EMPLOYEE. HE WENT ABOVE AND BEYOND FOR ME. He saw that I was having some major difficulties and he readily assisted me and made the process easier to which I am grateful.

Awesome experience these guys are very knowledgeable and professional. They take good care of you. Down to earth and friendly as well. The whole crew !! Thank ... Read More

Awesome experience these guys are very knowledgeable and professional. They take good care of you. Down to earth and friendly as well. The whole crew !! Thank you so much !!!

Kevin was really quick and fast to show me around touring different units and setting me up even though it was almost time to close. The app really makes it con... Read More

Kevin was really quick and fast to show me around touring different units and setting me up even though it was almost time to close. The app really makes it convenient to open units so you don’t have to rely on keys. Very satisfied with his service!

i’ve had a unit with this facility for about a year now and so far i love it! the staff is always so friendly. the hours are great and the facility is clean!

I recently stored my stuff here, and the customer service was amazing! Kevin was so helpful and understanding towards my situation, he made this process so easy... Read More

I recently stored my stuff here, and the customer service was amazing! Kevin was so helpful and understanding towards my situation, he made this process so easy!

This was my 1st time hearing about Compass storage. I looked around at other competitors but they had the best pricing and loved the way their security is setup... Read More

This was my 1st time hearing about Compass storage. I looked around at other competitors but they had the best pricing and loved the way their security is setup for my grandma's belongings. Both reps were very polite here at the Chickasaw location and provided as much information possible. There wasn't a question that was not answered. I would recommend them to anyone in need of storage.

My experience was great!! Best customer service !! We were assisted by Roni and she explained everything ,helped with getting us aquatinted with using the app a... Read More

My experience was great!! Best customer service !! We were assisted by Roni and she explained everything ,helped with getting us aquatinted with using the app and locating our unit!! Everything is done through the App making the process very simple and easy. 10/10 recommend this facility if you need storage unit!!!

Roni was the person who helped me today. She was really helpful beyond any measure with the best customer service I’ve experienced in a while. She was very in... Read More

Roni was the person who helped me today. She was really helpful beyond any measure with the best customer service I’ve experienced in a while. She was very informative and the storage facility is very clean and up-to-date.

kevin was awesome! personable and polite. kevin made sure to offer suggestions of bigger units and more convenient spots. getting a rental was straightforward a... Read More

kevin was awesome! personable and polite. kevin made sure to offer suggestions of bigger units and more convenient spots. getting a rental was straightforward and seamless. no complaints. definitely would recommend to others

Came to this storage place last minute and happy we did… very nice place and newly build. Kevin helped us out today and he was very nice!!! Would recommend an... Read More

Came to this storage place last minute and happy we did… very nice place and newly build. Kevin helped us out today and he was very nice!!! Would recommend and a reasonable price!

I have had such an amazing experience with compass self storage #126. Kevin and Ronnie showed so much compassion and patience with me when I was behind on my pa... Read More

I have had such an amazing experience with compass self storage #126. Kevin and Ronnie showed so much compassion and patience with me when I was behind on my payments due to me going through a financial hardship. As long as I communicated with them they were understanding and worked with me. They were always very professional and beyond nice. They will be highly recommended to friends and family.

Roni at compass self storage was so helpful. She set me up with a rental in no time flat! My stuff feels safe and secure.

Roni was literally the best. She recommended the best space for what I needed and prices were very reasonable for the sizes of the units available. She delivers... Read More

Roni was literally the best. She recommended the best space for what I needed and prices were very reasonable for the sizes of the units available. She delivers great customer service and I will recommend her to my friends and family. Thanks, Roni!

College is stressful enough as it is and the team at Compass Self Storage on Neighborhood Market must have understood that, because they made this summer so eas... Read More

College is stressful enough as it is and the team at Compass Self Storage on Neighborhood Market must have understood that, because they made this summer so easy for me. Roni took her time to explain to me all the prices and unit sizes and helped me pick the perfect one for my needs. Her and Kevin are so professional and great representatives of the company. I trust my stuff is safe with them. Thanks y’all!

I’ve never had as easy of a time getting a storage rental than with these guys. I enjoyed how the woman (I’m so sorry I’m blanking on your name, she had a... Read More

I’ve never had as easy of a time getting a storage rental than with these guys. I enjoyed how the woman (I’m so sorry I’m blanking on your name, she had a southern accent) explained everything to me and made renting from Compass a very easy experience! I WILL be telling everyone THIS IS THE PLACE TO GO!!!

The service is outstanding! Ms. Roni L. was professional & very helpful! I was referred by colleagues from work but I would have never known about this place be... Read More

The service is outstanding! Ms. Roni L. was professional & very helpful! I was referred by colleagues from work but I would have never known about this place because there is no signage on the LakeUnderHill side. That would be very helpful. Thank you, Mrs. M.

OMG!!! It's has been such an extraordinary experience. Roni has provided me with a MAGNIFICENT CUSTOMER SERVICE EXPERIENCE!!! I would recommend them 100% satisf... Read More

OMG!!! It's has been such an extraordinary experience. Roni has provided me with a MAGNIFICENT CUSTOMER SERVICE EXPERIENCE!!! I would recommend them 100% satisfaction. She has been absolutely WONDERFUL assisting me with the entire process from the beginning until the end. She very well represents the company and she is very knowledgeable. She thinks outside the box to give more to her customers. If companies wpuld have more employees like her, companies would be even more successful by retaining clients. I am genuinely appreciate it from the bottom of my heart!!! Thank you, Roni!!! ??

Thank you so much for a great experience. Me and my family were hot they gave us water. They were awesome. They made my move a lot smoother by leaving the slid... Read More

Thank you so much for a great experience. Me and my family were hot they gave us water. They were awesome. They made my move a lot smoother by leaving the sliding doors open for me. You guys were truly awesome.

Really clean place! Great customer service. Everyone was nice and multiple customers recommended this place as I took the tour of my unit.

This was a very pleasant experience and my rental was done fballasley what a professional ronnie is. Not to mention the best rate in town for what I have good q... Read More

This was a very pleasant experience and my rental was done fballasley what a professional ronnie is. Not to mention the best rate in town for what I have good quality and air conditione

Roni was very helpful. She showed us all the options we had asked for. Super friendly and answered all our questions. Left us feeling very comfortable with our ... Read More

Roni was very helpful. She showed us all the options we had asked for. Super friendly and answered all our questions. Left us feeling very comfortable with our choice.

I was in a rush to find a place to store my home furniture so I reached out to the great team at Compass Self Storage! Kevin made it easy for me to get into a g... Read More

I was in a rush to find a place to store my home furniture so I reached out to the great team at Compass Self Storage! Kevin made it easy for me to get into a great unit that same day and even helped me get a U-Haul. I’m glad I live so close to them. So convenient! Highly recommend!

Roni is a Godsend! After U-haul totally dropped the ball and left me out with zero options, Roni went above and beyond to ensure my issue was not only resolved ... Read More

Roni is a Godsend! After U-haul totally dropped the ball and left me out with zero options, Roni went above and beyond to ensure my issue was not only resolved in a timely manner but was genuine in her sincerity. Any business is blessed to have an employee like her. Thank you Roni & staff.

I went around to 3 different storage locations but my wallet was recently stolen so I dont have a physical ID. The other locations seemed as if they couldnt hel... Read More

I went around to 3 different storage locations but my wallet was recently stolen so I dont have a physical ID. The other locations seemed as if they couldnt help me any other way and when I came to this location Ronnie helped me out with me rental unit. Her customer service was amazing and she helped me get exactly what I needed. Thank you guys so much, definitely recommend!

Wonderful customer service, manager Roni was very helpful and supportive professional as well. Will recommend to anyone of need of storage.

Every staff member at the Neighborhood Marketplace Orlando location was perfect. They are understanding, friendly, great communication, and had excellent custom... Read More

Every staff member at the Neighborhood Marketplace Orlando location was perfect. They are understanding, friendly, great communication, and had excellent customer service. This was very much appreciated considering my families situation. A special call out to Ronni! This location stayed busy, so I can't imagine how many inquiries she has to return. She's very knowledgeable of any needs her customer's may have. I highly recommend this location! Also, the setup and security of Compass Storage makes you feel at rest that your items are safe.

Roni was amazing!!! The best customer service experience I have had in a very long time! Beautifully clean units! I would refer everyone and anyone to compass s... Read More

Roni was amazing!!! The best customer service experience I have had in a very long time! Beautifully clean units! I would refer everyone and anyone to compass storage. By far the best value and price in central Florida! Thank you so much Roni. Excellent work.

Amazing customer service, very friendly, facility is very clean, spacious, and climate controlled. Very easy to navigate the building and even padding on elevat... Read More

Amazing customer service, very friendly, facility is very clean, spacious, and climate controlled. Very easy to navigate the building and even padding on elevator doors to help cushion when moving large bulky items. Highly recommend, price is the cheapest around in our area and they offer military discount and free month free with a donation to the leukemia & lymphoma society.

Ashley and Roni are absolutely amazing! They were extremely efficient in helping me find a great storage unit that fit all my needs. The storage facility is new... Read More

Ashley and Roni are absolutely amazing! They were extremely efficient in helping me find a great storage unit that fit all my needs. The storage facility is new, clean, and has excellent security. 10/10 experience and would recommend anyone to come here and ask for Ashley! She helped me through my entire process in the most kind way!

Ever tried lost or misplaced a storage unit key? Or driven to a unit to only realize you left the key at home? This state of the art facility is accessible via ... Read More

Ever tried lost or misplaced a storage unit key? Or driven to a unit to only realize you left the key at home? This state of the art facility is accessible via an app, front gate entry through to unit access. No more key required. Staff is amazing and it’s right next to the 408. Perfect location. Thank you Compass.