Self Storage Units in Smyrna, TN

Nellie was efficient and helpful and the online service prior to picking up keys helped streamline things in the office! Love the options for various unit types... Read More

Nellie was efficient and helpful and the online service prior to picking up keys helped streamline things in the office! Love the options for various unit types as well.

Ashley was excellent in the service rendered! Excellent customer service and a friendly smile! Would recommend anyone searching for a storage unit!

Nellie was very helpful with getting me an appliance dolley for my move she even helped me load it in my truck. Will definitely go back if they are needed in th... Read More

Nellie was very helpful with getting me an appliance dolley for my move she even helped me load it in my truck. Will definitely go back if they are needed in the future.

Nellie Adams was funny and ready to help me….even though they weren’t even open yet. She donated her own time to help little ol’ me. Much appreciated. Wou... Read More

Nellie Adams was funny and ready to help me….even though they weren’t even open yet. She donated her own time to help little ol’ me. Much appreciated. Would recommend to others.

I was very impressed with the knowledge and willingness to assist me. I had been shopping around for a unit for a friend and when I called they answered all my ... Read More

I was very impressed with the knowledge and willingness to assist me. I had been shopping around for a unit for a friend and when I called they answered all my questions about the units and didn't make me feel as if I was bothering them . I believe the girls name I spoke with was Ashley. Btw, prices are not bad!

Ms Nelly was awesome. Great person to talk to while I waited on my paperwork. She was fast and efficient and I will definitely recommend this location only to a... Read More

Ms Nelly was awesome. Great person to talk to while I waited on my paperwork. She was fast and efficient and I will definitely recommend this location only to anyone in need of a storage facility.

I have never had a bad experience at Compass Storage. Ashley is the bomb and super helpful. She made the transfer to a larger unit so easy. I am very thankful f... Read More

I have never had a bad experience at Compass Storage. Ashley is the bomb and super helpful. She made the transfer to a larger unit so easy. I am very thankful for the customer service I received from Ashley.

Ms. Nellie was both Curtis & Informative over the phone and very pleasant during site visit. Storage unit & process was as described & accommodates the purpose.... Read More

Ms. Nellie was both Curtis & Informative over the phone and very pleasant during site visit. Storage unit & process was as described & accommodates the purpose.. Ty!

Ashley helped me get a great price and helped me with all my needs and informed me on everything I needed to know. I definitely recommend compass self storage t... Read More

Ashley helped me get a great price and helped me with all my needs and informed me on everything I needed to know. I definitely recommend compass self storage to anyone.

I spoke with Ms. Ashley on the phone. She was very knowledgeable and even made sure I knew exactly where to find her store when I was ready to rent a unit. Best... Read More

I spoke with Ms. Ashley on the phone. She was very knowledgeable and even made sure I knew exactly where to find her store when I was ready to rent a unit. Best customer service I have had in a while.

Wonderful experience! Mrs Nellie and Miss Ashely were so accommodating and very professional. Go by and see them!

ashley an Nellie were very helpful with my questions and needs. Will definitely be back.

Nellie was extremely helpful and made the nightmare of moving so much less stressful and is one of the sweetest ladies you could ever meet.

Ashley was the sweetest! The app was giving me trouble and she helped me check in. She was kind and quick!

Very polite and it is very clean they are respectful easy to work with and all around the best place in my opinion to rent a storage unit

Got here last minute and she still helped us. Took us to see the unit and explained everything. It was a very smooth transactions. Thank you Nellie

Nellie was so helpful , she was so great at what she do , make me come back to rent another unit , I am so lucky to come across a lady with a wonderful customer... Read More

Nellie was so helpful , she was so great at what she do , make me come back to rent another unit , I am so lucky to come across a lady with a wonderful customer service !

Nellie was completely helpful on the phone and in person. My wife & I really appreciate her friendliness and exceptional customer service!

I enjoyed every minute that I spent with your agent and furthermore she was very helpful and she explained everything to us with complete clarity.

I have to hand it to Nellie Adams she really knows her stuff when it comes to Compass Storage. She was very knowledgeable about everything and I appreciate her... Read More

I have to hand it to Nellie Adams she really knows her stuff when it comes to Compass Storage. She was very knowledgeable about everything and I appreciate her helping me so much. She is a great asset to the company!

I talked to a woman named Nelly Adams and she was very sweet and informative! She answered all my questions! She made my experience a happy experience!

I booked with U-Haul in Smyrna on Front Street and dealt with Ms. Adams. She was absolutely amazing! At the time she was playing a 2 part role and handled every... Read More

I booked with U-Haul in Smyrna on Front Street and dealt with Ms. Adams. She was absolutely amazing! At the time she was playing a 2 part role and handled everything very professionally… all smiles and laughter! Hands down customer service interaction!

Wonderful team very polite and helpful would recommend everyone to visit this place.my 3rd time returning to the facility Marah she’s the best took her time t... Read More

Wonderful team very polite and helpful would recommend everyone to visit this place.my 3rd time returning to the facility Marah she’s the best took her time to show me different units and options

Great service at this location in Smyrna. Super helpful - went above and beyond to help me save a few dollars and ensure I had all of the supplies I needed to ... Read More

Great service at this location in Smyrna. Super helpful - went above and beyond to help me save a few dollars and ensure I had all of the supplies I needed to make this move easy.

The lady helping me has been a complete sweetheart! So helpful! I believe her name is Nellie, she’s made the whole experience seamless.

Just wanted to say this is my third time returning back to the storage unit and I have to say Nelly was awesome. She showed me different options. Took time to g... Read More

Just wanted to say this is my third time returning back to the storage unit and I have to say Nelly was awesome. She showed me different options. Took time to get to know me and my needs and what I needed and we was able to pick the best one I purchased my storage today. I love that their storage unit is cloud climate control. It is very clean here and very nice so I will have to give Nelly a thumbs up.

My first time getting a storage unit, so quick and easy! Marah and Nelly are amazing! Will definitely utlilize these guys in the future

The customer service was amazing! She called to coordinate times and everything! Was super understanding! Super sweet showing me around and answered all my ques... Read More

The customer service was amazing! She called to coordinate times and everything! Was super understanding! Super sweet showing me around and answered all my questions.

I had a great experience with renting a truck on 06/08/24. It was a nice and helpful lady upfront did a great job. Definitely will use next time. ?

Ms. Stephanie (the Manager) she us the best!! She is very helpful, sweet, she answer all my inquiries, excellent customer service. Too bad she is moving. I love... Read More

Ms. Stephanie (the Manager) she us the best!! She is very helpful, sweet, she answer all my inquiries, excellent customer service. Too bad she is moving. I love their unit storage its clean and very nice.

I had a fantastic experience today with upgrading our unit. Nelly was absolutely wonderful and made the experience seamless and enjoyable . 10/10 would reccome... Read More

I had a fantastic experience today with upgrading our unit. Nelly was absolutely wonderful and made the experience seamless and enjoyable . 10/10 would reccomend!

I've dealt with the GM Stephanie on several business transactions, she is awesome! Great communication, great follow through, awesome service, I highly recommen... Read More

I've dealt with the GM Stephanie on several business transactions, she is awesome! Great communication, great follow through, awesome service, I highly recommend!!

My experience with Compass self storage was one of the best experience I have ever had. Everyone was was helpful and very friendly. The property is very clean... Read More

My experience with Compass self storage was one of the best experience I have ever had. Everyone was was helpful and very friendly. The property is very clean and organized. I was not rushed duing the time I was signing the contract. Outstanding customer service in all ares.

Marah Anderson has always been very kind and helpful. This will be my 3 time receiving a unit under her advisement, highly recommend

In terms of the facilities and staff, they are great. Clean, secure, and welcoming faces. In terms of the actual rental policies, their terms of agreement allo... Read More

In terms of the facilities and staff, they are great. Clean, secure, and welcoming faces. In terms of the actual rental policies, their terms of agreement allow them to increase their rental rates at their own discretion so long as they give 30 days notice. I have had my rate increased twice in one year, leading to an increase of $30.00 dollars in my first year. I can understand a yearly re-assessment of the rate, but this is excessive and predatory. The monthly rent for your business lease didn't change in 3 months, why should my rental rate?

In terms of the facilities and staff, they are great. Clean, secure, and welcoming faces. In terms of the actual rental policies, their terms of agreement allo... Read More

In terms of the facilities and staff, they are great. Clean, secure, and welcoming faces. In terms of the actual rental policies, their terms of agreement allow them to increase their rental rates at their own discretion so long as they give 30 days notice. I have had my rate increased twice in one year, leading to an increase of $30.00 dollars in my first year. I can understand a yearly re-assessment of the rate, but this is excessive and predatory.

I don't usually leave reviews, but I definitely had to leave one for Stephanie browning! She worked extremely fast to answer all of my questions, ensured that I... Read More

I don't usually leave reviews, but I definitely had to leave one for Stephanie browning! She worked extremely fast to answer all of my questions, ensured that I knew all of my options that yall provide, and even took the time to read through all the policies with me twice to make sure I felt comfortable with choosing yall for all my storage needs! And man she was just a delight to speak with. Thank you Stephanie, ill make sure to tell my friends and family!

I had a great experience with Stephanie. She was very helpful and explained everything I needed to know about my new unit. Thanks Steph!?

Stephanie Browning was the best to look for my storage, she was nice and patience, she also show me the unit we need, I definitely recomend to talk to her. We r... Read More

Stephanie Browning was the best to look for my storage, she was nice and patience, she also show me the unit we need, I definitely recomend to talk to her. We rent a unit before so the experience had been awesome. Excited to rent again.

Stephanie Browning was the best to look for my storage, she was nice and patience, she also show me the unit we need, I definitely recomend to talk to her. We r... Read More

Stephanie Browning was the best to look for my storage, she was nice and patience, she also show me the unit we need, I definitely recomend to talk to her. We rent a unit before so the experience had been awesome. Excited to rent again.

Stephanie was very informative and friendly. She walked me through everything and even gave a tour. Units appear very clean and facility is equipped with elevat... Read More

Stephanie was very informative and friendly. She walked me through everything and even gave a tour. Units appear very clean and facility is equipped with elevator and cameras. Two thumbs up!

I want take the time OUT OF MY BUSY DAY TO THANK Marah Anderson for taking the time to listen and help me with my financial situation she is the MOST caring per... Read More

I want take the time OUT OF MY BUSY DAY TO THANK Marah Anderson for taking the time to listen and help me with my financial situation she is the MOST caring person I have met here if you need a storage unit PLEASE COME SEE her DONT TALK TO STEPHANIE BROWING SHE IS NOT going to help you like Marah Anderson THANK YOU!!! GIRL YOUR awesome person

Stephanie is the greatest service provider on planet earth and gave me the best care. 10/10 definitely come here for your storage needs

The lady was more than willing to help me out with all prices for the supplies and even stayed after to accommodate me with my payment and unit information. So ... Read More

The lady was more than willing to help me out with all prices for the supplies and even stayed after to accommodate me with my payment and unit information. So I have a wonderful experience with this company. Felt very welcome. Thank you , Louie

My unit was nice and clean when I got it and easy to move my stuff in. Ms. Anderson was so polite and sweet. Highly recommend.

Mariah was awesome and helped me very quickly when I was in a tight situation. I would definitely recommend this place for storage and I expect to keep my belo... Read More

Mariah was awesome and helped me very quickly when I was in a tight situation. I would definitely recommend this place for storage and I expect to keep my belongings here from now on.

Marah Anderson is super sweet and compassionate and very thorough. I am in nursing school and only here for college but she fixed me up with getting a great uni... Read More

Marah Anderson is super sweet and compassionate and very thorough. I am in nursing school and only here for college but she fixed me up with getting a great unit for a great price and was very accommodating. Definitely recommend her for any services.

Storage was exactly what I needed and the customer service is amazing. She made sure we had no questions left to ask:).

Wonderful young lady. Her name is Marah. Very sweet and such a pleasure to work with.

Its great. The store is clean. The girls behind the desk were super friendly. Would highly recommend this location to anyone in the area looking for a place to ... Read More

Its great. The store is clean. The girls behind the desk were super friendly. Would highly recommend this location to anyone in the area looking for a place to store their valuables.

Stephanie was amazing! Very friendly and knowledgeable. Definitely feel comfortable with my storage.

I was super impressed with the cleanliness of the facility. Staff was all Super helpful! Would recommend

I found the staff very polite and helpful. My visit was easy and simple with great pricing.

Had to get a last minute storage unit. Stephanie was excellent help. Went through all my options first and showed me my best one. Took the time to assure I chos... Read More

Had to get a last minute storage unit. Stephanie was excellent help. Went through all my options first and showed me my best one. Took the time to assure I chose the unit right for what was needed. Great customer service and will definitely recommend.

Stephanie was super helpful, and was very patient while I was deciding on what unit I wanted definitely recommend seeing her if you are interested in a storage ... Read More

Stephanie was super helpful, and was very patient while I was deciding on what unit I wanted definitely recommend seeing her if you are interested in a storage unit.

Easy and convenient to get sign up. Friendly helpful staff. Easy to access. The only down side is the cigarette scent inside where the units are.

Smoooothest transaction, very professional, and Also great great price! Marsh Anderson was amazing!

Marah was extremely helpful and courteous when assistance us to find a unit that would meet our needs.

Marah was wonderful! She was very personable, professional and communicated every detail-very thorough!!! Hands down chose this facility because of her. Thank y... Read More

Marah was wonderful! She was very personable, professional and communicated every detail-very thorough!!! Hands down chose this facility because of her. Thank you so much!!!

Marah was amazing and helped us out when we needed it. She definitely made us feel comfortable and well taken care of !!!

Marah Anderson was a wonderful help with getting an storage unit and was very helpful with explaining all the information. I highly recommend requesting her to ... Read More

Marah Anderson was a wonderful help with getting an storage unit and was very helpful with explaining all the information. I highly recommend requesting her to help you get a storage unit.

Excellent service. Stephie answered all my questions and was very professional. Hands down the best

Marah was incredibly friendly, gave fast service and super helpful. Grateful to have climate controlled storage at a well secured location.

Such an amazing staff, great facility and fair pricing. Definitely recommend.

I went into the store on Front St in Smyrna. The young lady helping me was one of the most pleasant young people I’ve ever met. She was very nice, informative... Read More

I went into the store on Front St in Smyrna. The young lady helping me was one of the most pleasant young people I’ve ever met. She was very nice, informative, helpful and respectful. She was very pleasant to the not so nice person that was in front of me. I think her name was Marah. At my age it’s nice to be treated that way.

Absolutely love Compass Storage. I've had my unit for 2 months now it's a temperature control unit. It's only 60$ 4 an indoor Temp Controlled Unit/ Per Month. S... Read More

Absolutely love Compass Storage. I've had my unit for 2 months now it's a temperature control unit. It's only 60$ 4 an indoor Temp Controlled Unit/ Per Month. Security 24/7 also you cannot get in without a code not even in the gate, I have lost my key inside my storage and they promptly put a lock on my storage building when I had emergency, So they really watch out for your Units. Then you have to have a key to get in to your storage so there's lots of security. So I love that. Sometimes if it's busy it can get a little crazy right there if you have an inside the building storage, I am handicapable I have to be pretty close to the doors, so I'm able to get my wheelchair out and get a dolly. Sometimes it can be hard for me even when I'm parked all the way over to the right. If you are disabled just go early in the morning or late in the afternoon & U Won't have any problems, usually is there's not that much traffic so and people are really nice anyway. There's also another gate that goes all the way Round.. if you have any issues just call & Stephanie & Marah will help u out.

Stephanie is amazing. She is always pleasant, professional and very helpful to customers. She is a great representative of the company.

Stephanie Browning was a pleasure to work with, she was very sweet and great at explaining the renting process of the storage unit. I recommend renting a unit h... Read More

Stephanie Browning was a pleasure to work with, she was very sweet and great at explaining the renting process of the storage unit. I recommend renting a unit here.

This location is highly professional and extremely friendly ! Very cost friendly as well as I am a college student renting! Would highly recommend them !

Stephanie was awesome to work with, friendly and very knowledgeable about her job and the units.

I went here looking for a storage unit and Stephanie was awesome. She took me around to see some of the units to make sure it was exactly what I needed. She wa... Read More

I went here looking for a storage unit and Stephanie was awesome. She took me around to see some of the units to make sure it was exactly what I needed. She was very helpful, professional and her customer service is amazing. I loved my experience here and would definitely recommend this place to my friends and family.

Stephanie did a great job assisting me with setting up a storage unit. She was patient, friendly, and efficient. Thanks Stephanie ?

Marah is so sweet and kind and very helpful it was great talking to her about everything, she's very informative.

Marah was friendly and very helpful. She talked with me and made sure I understood everything. Would recommend this place to anyone. Thank you so much!!!!

Absolutely love Compass Storage. I've had my unit for 2 months now it's a temperature control unit. It's only 60$ A Month. Security 24/7 also you cannot get in ... Read More

Absolutely love Compass Storage. I've had my unit for 2 months now it's a temperature control unit. It's only 60$ A Month. Security 24/7 also you cannot get in without a code not even in the gate. Then you have to have a key to get in to your storage so there's lots of security. So I love that. Sometimes if it's busy it can get a little crazy right there if you have an inside the building storage. Because I am loyal chair-bound I have to be pretty close to the doors, so I'm able to get my wheelchair out and get a dolly. Sometimes it can be hard for me even when I'm parked all the way over to the right. For other people that are driving through to get to their unit, but that's going to be anywhere you go. There's also another gate that goes all the way around it which I like.

Stephanie @ Compass Self Storage made my first experience of renting a storage unit easy and fun. She made the whole process enjoyable and was super kind to my ... Read More

Stephanie @ Compass Self Storage made my first experience of renting a storage unit easy and fun. She made the whole process enjoyable and was super kind to my 3 year old.

Compass has a super clean, very safe, and easily assessed facility. The rates are very reasonable and the staff is professional, knowledgeable, & friendly. High... Read More

Compass has a super clean, very safe, and easily assessed facility. The rates are very reasonable and the staff is professional, knowledgeable, & friendly. Highly recommend this storage facility.

Stephanie Browning was such help. She stayed over the closing time on New Year’s Eve just to help us. Definitely recommend.

Compass has been incredibly flexible and helpful in my relocation. Very transparent and helpful with every request!

Usually great service, have had many units as I have been downsizing my house. However I rented a unit online and have been trying to get ahold of someone all w... Read More

Usually great service, have had many units as I have been downsizing my house. However I rented a unit online and have been trying to get ahold of someone all weekend to complete the process. I have traveled to this location 3 times this weekend during office hours and I have not been able to get in touch with anyone.

Great people, friendly, Easy, and wonderful. Took care of this and was moved in by the end of a lunch break. Highly recommend. Will stay a client for awhile.

Just signed up for my unit and the ladies in the office were more than helpful making sure I had all the information I needed!

If you ever need anything stored in a safe and secured place, Compass Self Storage on Front Street in Smyra is the place to go. The manager, Stephanie, will mos... Read More

If you ever need anything stored in a safe and secured place, Compass Self Storage on Front Street in Smyra is the place to go. The manager, Stephanie, will most definitely take care of all your storage and moving needs. I highly recommend this facility to everyone. THANK YOU!!!

Stephanie was amazing- two weeks in a row! We’ve rented trucks and moving storage from this location repeatedly over the past four years and have received exc... Read More

Stephanie was amazing- two weeks in a row! We’ve rented trucks and moving storage from this location repeatedly over the past four years and have received excellent service each time.

Stephanie was wonderful. Assisting with our move. It was hott.amd raining. She gave me and my crew water. She went above and beyond. Should be proud of you... Read More

Stephanie was wonderful. Assisting with our move. It was hott.amd raining. She gave me and my crew water. She went above and beyond. Should be proud of your great employee and asset representing Compass to the public.iam Basham I had my unit for almost 3 years. It sea like the rate went up every few months. Consider 6 months or 1 year contracts where the rate doesn't change. Overall a great experience my HHG we're safe. Brian Basham

I would like to say thank you for having outstanding customer service. Stephanie Browning was great over the phone but even more professional in person. it’s ... Read More

I would like to say thank you for having outstanding customer service. Stephanie Browning was great over the phone but even more professional in person. it’s hard to get people up that caliber in the workforce these days. Again thank you Stephanie for going the extra mile providing outstanding customer service.