I have a trailer stored in the outdoor storage area. Like everything else, the price was increasing significantly, making it my highest business expense. I went... Read More

I have a trailer stored in the outdoor storage area. Like everything else, the price was increasing significantly, making it my highest business expense. I went to the office, and they went above and beyond to help me. They prioritized finding the best space for my needs and worked hard to keep me as a customer. My previous space was larger than I needed, so they provided me with options for smaller spaces. This allowed me to reduce my costs by an incredible 39%! Outstanding customer service—thank you!

What a great experience at Compass in Bluffton. Cary and Owen are two of the nicest guys and were so helpful and accommodating while we moved from Ohio to Bluff... Read More

What a great experience at Compass in Bluffton. Cary and Owen are two of the nicest guys and were so helpful and accommodating while we moved from Ohio to Bluffton.

I highly recommend this self storage. It has a great location. The hours are accessible 6 AM through 10 PM seven days a week. The on-site manager is very kind a... Read More

I highly recommend this self storage. It has a great location. The hours are accessible 6 AM through 10 PM seven days a week. The on-site manager is very kind and knowledgeable. This is very clean and easy to get in and out. You have to have a code so it keeps people out so you can feel safe about leaving your belongings. I ended up renting two units. I am very happy with my decision to rent here. The staff is wonderful.

The process of getting our storage was relatively easy. The only snag that we hit was getting someone to return our call when we tried to book our storage onlin... Read More

The process of getting our storage was relatively easy. The only snag that we hit was getting someone to return our call when we tried to book our storage online. Eventually, we had to call them because after 24 hours no one had responded to us. They did honor the online price though so everything was fine.

Very kind and efficient staff. The pricing is reasonable to the area. Walked out with a unit in less than 15 minutes. Happy I chose Compass!

Customer service rep, Alison was very knowledgeable, kind and helpful. The gentleman I dealt with at the Bluffton SC location was also very helpful. Overall goo... Read More

Customer service rep, Alison was very knowledgeable, kind and helpful. The gentleman I dealt with at the Bluffton SC location was also very helpful. Overall good experience and I would recommend.

I have been a loyal customer to the facility since May 20 21 however, the major drawback is the constantly increase the rates every six months $50-$60. I’m no... Read More

I have been a loyal customer to the facility since May 20 21 however, the major drawback is the constantly increase the rates every six months $50-$60. I’m now paying over 90% increase from my initial rate of $180 I understand the market and inflation, but this is insane that it’s double what I used to pay.

Easy and straightforward process- Owen was very helpful, you could tell he cared about the facility and that made us feel even more confident about renting from... Read More

Easy and straightforward process- Owen was very helpful, you could tell he cared about the facility and that made us feel even more confident about renting from them.

I’ve had multiple storage units throughout the years running my business and compass Self Storage located on a State Dr., #5 A has been by far the best. The m... Read More

I’ve had multiple storage units throughout the years running my business and compass Self Storage located on a State Dr., #5 A has been by far the best. The manager met me outside (Owen Foster) and showed me and told me everything I needed to know without even asking. I don’t think I’ve ever had such a great experience at a storage Facility in my life. If you want to have a good storage unit and be treated well at the same time, compass Self Storage is the place you wanna be !!

Cary and Owen were great. Even though their Internet was down, they handled my rental request professionally and I was in and out of there within minutes. Thank... Read More

Cary and Owen were great. Even though their Internet was down, they handled my rental request professionally and I was in and out of there within minutes. Thank you again for your great service.

I would not recommend this place of business for any long time storage what so ever. In the four year I have been a customer here my rates have gone up multiple... Read More

I would not recommend this place of business for any long time storage what so ever. In the four year I have been a customer here my rates have gone up multiple times without notification. When I originally started Soto g my boat it was around $125 dollars a month, now it is $315 a month after only four years. I know that inflation is present but really? As for the security and camera system. My boat with many others on the lot were broken into and vandalized. I was not even notified but had to find out when I came down to take my boat out at the beginning of the season. When I went to the office I was only then informed, I was not compensated nor was the items ever returned after the court proceedings. So might be good for the company to show off the cameras, but as a customer, it is a worthless feature. I personally no longer let them auto withdrawal, because of my lack of trust and the fact that I want to know when rates increase.

What a great and easy experience. Mr Doyle was straight forward, super helpful, and very kind. I can’t say enough on how quick and easy everything was start t... Read More

What a great and easy experience. Mr Doyle was straight forward, super helpful, and very kind. I can’t say enough on how quick and easy everything was start to finish! Mr Doyle was the friendliest person to work with. 10 out of 10

Cary was fantastic in assisting with the rental of my unit. He explained everything very well. Based off his customer service I would highly recommend friends a... Read More

Cary was fantastic in assisting with the rental of my unit. He explained everything very well. Based off his customer service I would highly recommend friends and family to use this facility.

Cary is great to work with. Has always been honest and fair. The facilities are top notch and the location is very convenient.

Just a thank you to Cary for showing me around. Cary was very knowledgeable and professional. I can't wait too be a customer. The grounds were so clean. Kudos. ... Read More

Just a thank you to Cary for showing me around. Cary was very knowledgeable and professional. I can't wait too be a customer. The grounds were so clean. Kudos. Neil

Cary & Owen are the best storage facility managers I have met in my life, hope these guys get paid what they deserve. Great job!

Very friendly and helpful staff. Getting the unit originally was very straightforward and efficient, as was canceling the unit when I was finished using it. Def... Read More

Very friendly and helpful staff. Getting the unit originally was very straightforward and efficient, as was canceling the unit when I was finished using it. Definitely recommend using this facility for storage if you need something short/longterm. Shout out to Owen who had me out in minutes today!

Owen & Cary have been so helpful! We had limited time to find a unit & were out of town. They helped me over the phone & walked me through the rest in person! W... Read More

Owen & Cary have been so helpful! We had limited time to find a unit & were out of town. They helped me over the phone & walked me through the rest in person! We are happy to be using them!

I went in the office and was greeted immediately from Cary and his coworker. Staff was nice and very informative. The process of renting of space was seamless a... Read More

I went in the office and was greeted immediately from Cary and his coworker. Staff was nice and very informative. The process of renting of space was seamless and easy. Definitely recommend

What a great customer service experience. And such a clean organized and inviting storage facility. Have never been to such a well organized clean and pleasant ... Read More

What a great customer service experience. And such a clean organized and inviting storage facility. Have never been to such a well organized clean and pleasant facility. Well managed and well worth the price

I went in the office and was greeted immediately from Cary and his coworker. Staff was nice and very informative. The process of renting of space was seamless a... Read More

I went in the office and was greeted immediately from Cary and his coworker. Staff was nice and very informative. The process of renting of space was seamless and easy. Definitely recommend

The best place to store your camper! Kerry at the front desk is great! We love being able to wash our camper there and feel safe with the security features of t... Read More

The best place to store your camper! Kerry at the front desk is great! We love being able to wash our camper there and feel safe with the security features of the lot. Highly recommended!

Want to thank Cary at Bluffton SC Compass storage. We shipped our vehicles ahead of our arrival to South Carolina and he walked us through the process and helpe... Read More

Want to thank Cary at Bluffton SC Compass storage. We shipped our vehicles ahead of our arrival to South Carolina and he walked us through the process and helped make it seamless. He's a very easy and kind gentleman to work with.

I have been working with Cary to find the right size unit to store my car. He was very helpful!!! He not only took me to the unit he thought the car would fit... Read More

I have been working with Cary to find the right size unit to store my car. He was very helpful!!! He not only took me to the unit he thought the car would fit in … he actually drove the car in to see if did fit. I was very impressed how he worked with me. That is great service!!! Jim Clifford

Easy booking online. Storage facility was right down the street from us. The unit was cleaned and service agent at front office was great. Gate was broken, but... Read More

Easy booking online. Storage facility was right down the street from us. The unit was cleaned and service agent at front office was great. Gate was broken, but told it would be fixed in a few weeks and we would get our unique access code then. Easy entrance and exit to units.

Very clean storage facility, staff were helpful and polite, they walked me through the facility and offered many options as far as units go and whether to do cl... Read More

Very clean storage facility, staff were helpful and polite, they walked me through the facility and offered many options as far as units go and whether to do climate control or not, as well as size. They also offered a military discount. Great place in my opinion to trust with securely storing your things.

In terms of great customer service and professionalism Compass Self Storage beats out the competition. The storage units are very clean and well kept. I appreci... Read More

In terms of great customer service and professionalism Compass Self Storage beats out the competition. The storage units are very clean and well kept. I appreciated the two months free discount for my storage unit and discount for my auto storage space. Both Cary and Liv, the representatives, were very friendly, knowledgeable and accommodating. If anyone needs a storage unit Compass is the place. Don’t waste time and money anywhere else.

I have had storage units in many places around the country but this place is by far the best. Kerry is professional, courteous and very helpful. 5 star for ... Read More

I have had storage units in many places around the country but this place is by far the best. Kerry is professional, courteous and very helpful. 5 star for sure

We needed storage for toys and materials we use in our children’s ministry. Compass Storage was a great solution. Cary and Bob were helpful and courteous. ... Read More

We needed storage for toys and materials we use in our children’s ministry. Compass Storage was a great solution. Cary and Bob were helpful and courteous. The facility was clean and safe. We would recommend Compass to anyone in need of extra storage.

A very clean and secure facility with climate controlled storage. Thank you Cary for taking the time and for all your help in accommodating me on short notice. ... Read More

A very clean and secure facility with climate controlled storage. Thank you Cary for taking the time and for all your help in accommodating me on short notice. Providing the use of rolling carts was extremely helpful accessing my unit in the climate controlled area. Thanks again for your continued support.

Liz was absolutely amazing. The process was extremely quick, and she was more than helpful. Great rates and great personnel, definitely recommend.

When my husband and I ended up needing to switch to a smaller unit to save some money, the outdoor storage unit we tried switching into was too small. So the ge... Read More

When my husband and I ended up needing to switch to a smaller unit to save some money, the outdoor storage unit we tried switching into was too small. So the general manager Cary Doyle helped us that same day switch to an indoor unit that was a little bigger, was climate controlled, and wasn't much more than a $5-$10 difference in price. We were grateful for the helpful customer service.

I was getting majorly ripped off at another local storage place so was extremely happy to see better prices for bigger units at Compass Storage. Stopped in and... Read More

I was getting majorly ripped off at another local storage place so was extremely happy to see better prices for bigger units at Compass Storage. Stopped in and the staff was super friendly and helpful! Liz took great care of me and I was able to get a month free promotion on a nice 10 x 10 climate controlled unit. Love the location and they have many options for different units and locks. They also have moving carts available which makes unloading a truck bed into a unit much easier and quicker. Highly recommend!

We have 16 units that we rent. We have been very pleased with the service we get. Anytime I need anything I can give Cary a call and he is always happy to hel... Read More

We have 16 units that we rent. We have been very pleased with the service we get. Anytime I need anything I can give Cary a call and he is always happy to help. Always so accommodating. The place is well kept and secure. We highly recommend them!

I really cannot say enough great things about my recent experience with Compass Self Storage in Bluffton, in particular with the General Manager, Cary Doyle. I... Read More

I really cannot say enough great things about my recent experience with Compass Self Storage in Bluffton, in particular with the General Manager, Cary Doyle. I showed up, without an appointment, to rent a unit. The office was very clean, orderly, and filled with customers. Mr. Doyle was working alone. He acknowledged me immediately and asked what he could do to assist me. He got me started on paperwork while still helping 2 other customers. THEN 2 additional customers walked in after I arrived. He did the same with them. His attitude was amazing! He was smiling, did not seem stressed out, and thanked us all for our patience and for bearing with him, as he was alone. I was not in a rush so I waited until he was able to clear everyone else and then he took me to my particular unit. He even offered to lend me a “loaner lock” until I could come back with my own. (This place doesn’t require you to purchase one of THEIR locks, unlike any other storage company I’ve done business with in the past.) I have done business with Public Storage and my experience been the polar opposite of this one. Mr. Doyle was amazing. I’m very grateful for his wonderful attitude and service that day.

I have had 6 climate controlled units rented throughout the last 6 months. Facilities feel safe, are always clean, and Cary is always friendly and helpful in ev... Read More

I have had 6 climate controlled units rented throughout the last 6 months. Facilities feel safe, are always clean, and Cary is always friendly and helpful in every way. They have worked with me on getting my units in close proximity to one another. For easy, hassle free, friendly service, rent here! On another note: I recently moved clothing, furniture, etc out of some of the units and have never seen the first insect or spot of mold or dampness.

Very positive experience! Great customer service and I’m pleased with how clean the facilities are. Cary was extremely helpful, showed me exactly where my uni... Read More

Very positive experience! Great customer service and I’m pleased with how clean the facilities are. Cary was extremely helpful, showed me exactly where my unit was and explained everything perfectly. I’d highly recommend.

Transitions can be difficult. And it seems the year of 2023 is reaching advanced difficult. Having somewhere safe, clean and welcoming has been a great blessing... Read More

Transitions can be difficult. And it seems the year of 2023 is reaching advanced difficult. Having somewhere safe, clean and welcoming has been a great blessing to us, while we sort out the challenges of business and home relocation. The Compass Storage team has become like family ~ and we have been grateful knowing our property is secured and maintained by those invested in our best interests' The storage facility, itself, is at a higher elevation than others, giving us the knowledge that potential flooding has never been an issue, and communication about our property has been seemless, and often a bright note of the day' Wishing a very, merry Christmas to Cary and Liz, and warmest regards to retired Bob and John (you are both missed by all') ~ with love from our family to yours'

Cary Doyle was wonderful! He was so kind and very helpful. Made my whole experience better!

I was very pleased by the quick and pleasurable service.. but also when I firgit my lock he gave ne a loaner … way to go and thank you!! Awesome job

Been a customer here for 5+ years and today Cary as the new GM called me with an opportunity to save money and found a more efficient and practical space while ... Read More

Been a customer here for 5+ years and today Cary as the new GM called me with an opportunity to save money and found a more efficient and practical space while cutting monthly expense for our company vehicles. Can’t thank him enough!

Cary Doyle got me in right away and gave me a slip for my trailer at a discount for the first month. He was friendly and helpful, I will continue to give them m... Read More

Cary Doyle got me in right away and gave me a slip for my trailer at a discount for the first month. He was friendly and helpful, I will continue to give them my business

Rates were very reasonable, Site was clean and dry. Access was secure and reliable, and the area is well-lit for those late-night last-minute “gotta get some... Read More

Rates were very reasonable, Site was clean and dry. Access was secure and reliable, and the area is well-lit for those late-night last-minute “gotta get something from storage and it’s midnight…” Staff is very helpful and friendly.

Great storage for our RV. GM Cary was very helpful and professional explaining the rental agreement and allowed us to pick the spot we wanted to rent. Clean fac... Read More

Great storage for our RV. GM Cary was very helpful and professional explaining the rental agreement and allowed us to pick the spot we wanted to rent. Clean facility, easy access and security looks good.

Thank you to Cary at Compass for all his assistance in removing all our contents of our last storage unit to return to Connecticut. We have been using 3 units h... Read More

Thank you to Cary at Compass for all his assistance in removing all our contents of our last storage unit to return to Connecticut. We have been using 3 units here for more than 4 years. The experience was great. Lynn H

The General Manager Cary Doyle was excellent. He was polite, professional, knowledgeable, and had a great personality. He took care of everything and made the p... Read More

The General Manager Cary Doyle was excellent. He was polite, professional, knowledgeable, and had a great personality. He took care of everything and made the process easy. Excellent experience with Cary and Compass.

There was a bad lightning storm and I was locked in the gate after hours and I thought I was stranded. So I called the number on the key pad because both digita... Read More

There was a bad lightning storm and I was locked in the gate after hours and I thought I was stranded. So I called the number on the key pad because both digital keypads were shorted out. The manager Cary Doyle came out in the Storm and managed to get the gate open so I could get out of there. If it wasn't for Cary I probably would have been in there for hours. Thanks Cary!!

Been keeping my boat here for a few years. My rate has doubled within the last year for no reason. The gate has been broken for several months leaving the place... Read More

Been keeping my boat here for a few years. My rate has doubled within the last year for no reason. The gate has been broken for several months leaving the place open to anyone, and the facility is unkept with overgrown weeds. The owners will respond to this review with the there usual response of “Rates are month to month and due to increased demand, we have to increase rates” Then why have the rates not gone down as there is now at least a third of the spaces empty?

General manager is excellent to work with. Any concerns he addresses right away to make them right. Facility is nice and well kept.

Needed a last second storage facility to move my stuff into, and Cary came to the rescue. Quick service, clean storages. Definitely recommend!

We've been customers at this facility for 15 years. Convenient location, safe and clean climate-controlled storage, friendly Compass staff. We even received a s... Read More

We've been customers at this facility for 15 years. Convenient location, safe and clean climate-controlled storage, friendly Compass staff. We even received a small price concession for customer loyalty.

Clean facility with climate controlled storage. Thanks Cary at Compass Storage for all your help with storage at this facility. Storage area very clean and secu... Read More

Clean facility with climate controlled storage. Thanks Cary at Compass Storage for all your help with storage at this facility. Storage area very clean and secure. Move out quick and easy. Once again we appreciate the service. Thanks again!

Cary and crew were SUPER helpful, friendly and professional. The facility was organized and tidy, as were the units I inspected. I was moving in from out of ... Read More

Cary and crew were SUPER helpful, friendly and professional. The facility was organized and tidy, as were the units I inspected. I was moving in from out of state and Cary took the time to explain how everything worked, from the paperwork, pricing, and semi truck access. Very impressed with customer service and professionalism, not to mention the warm hospitality.Highly recommended.

I am very impressed with the service and support provided by Cary Doyle at Compass Self Storage in Bluffton, SC. The facility is very clean, secure and easily ... Read More

I am very impressed with the service and support provided by Cary Doyle at Compass Self Storage in Bluffton, SC. The facility is very clean, secure and easily accessible. I am confident my personal belongings are in good care.

Been using this place for years. Original owner sold out. New owners have raised prices on storage unit over 3 times in past year. Checked around on pricing for... Read More

Been using this place for years. Original owner sold out. New owners have raised prices on storage unit over 3 times in past year. Checked around on pricing for size of unit I have. Found other facilities rate much lower then this place. Needless to say, I'm done.

Carey at Compass Storage is an absolute professional. Our business wouldn’t be where it is today if he hadn’t assisted us with options for our our storage n... Read More

Carey at Compass Storage is an absolute professional. Our business wouldn’t be where it is today if he hadn’t assisted us with options for our our storage needs. He has a great team that keeps the place clean and safe. We absolutely recommend this business to anyone looking for a professionally managed storage unit. The Pinestraw Guys

Cary did a great job in accommodating and assisting in making sure we got a storage unit that’ll work for us. Really appreciate his customer service!

I used a small unit for almost a year — it was about the easiest business transaction I can remember. Robert is terrific and runs a very honest business. My... Read More

I used a small unit for almost a year — it was about the easiest business transaction I can remember. Robert is terrific and runs a very honest business. My stuff was well taken care of, and so was I

Cary and crew were SUPER helpful, friendly and professional. The facility was organized and tidy, as were the units I inspected. I was moving in from out of ... Read More

Cary and crew were SUPER helpful, friendly and professional. The facility was organized and tidy, as were the units I inspected. I was moving in from out of state and Cary took the time to explain how everything worked, from the paperwork, pricing, and semi truck access. Very impressed with customer service and professionalism, not to mention the warm hospitality.

Mr. Cary and Mr. Bob are a must meet dynamic duo who are mastering the new system. I’m a better person for doing this in process in person. A hoot of a time... Read More

Mr. Cary and Mr. Bob are a must meet dynamic duo who are mastering the new system. I’m a better person for doing this in process in person. A hoot of a time and you just may get some wisdom along the way if you put on your listening ears on.

We dealt with John at Compass Self Storage and would highly recommend them if you are in need of storage! John was a wealth of knowledge and help! The unit wa... Read More

We dealt with John at Compass Self Storage and would highly recommend them if you are in need of storage! John was a wealth of knowledge and help! The unit was super easy to set up, every unit is on the ground floor, carts are available for heavy items and multiple employees available to help with any questions!

John was so helpful. Wonderful service and very quick and efficient with an additional unit when we filled the first one. Excellent customer service!!!!

Compass self storage is a great friendly environment. Bob and Kerry are very welcoming, informative and helpful!

If we could rate Compass Storage in Bluffton SC a 10 out of 5 we would. Top notch customer service by Bob and Cary. From the 1st time I called to the end of the... Read More

If we could rate Compass Storage in Bluffton SC a 10 out of 5 we would. Top notch customer service by Bob and Cary. From the 1st time I called to the end of the process they went above and beyond. We were trying coordinate moving our entire house of furniture and outdoor furnishings using a commercial moving company from 1 side of the US to the other and putting it in storage until we found a new home. It involved lots of pre-planning, making sure the 70' semi tractor trailer could easily access the storage facility and getting adequate storage units. Bob and Cary were spot on the entire process. They were patient and thorough getting the necessary information for a seamless experience. We highly recommend this facility and Bob and Cary for their great team work, fantastic easy access storage facilities and excellent customer service.

Excellent customer service. Easy to get to. Moved my stuff in with no problem. They have good carts for transporting your belongings. Great price. Climate contr... Read More

Excellent customer service. Easy to get to. Moved my stuff in with no problem. They have good carts for transporting your belongings. Great price. Climate controlled available.

John was very friendly, courteous and helpful. He was able to show me multiple units so I could make the best decision for the style and size of unit we needed... Read More

John was very friendly, courteous and helpful. He was able to show me multiple units so I could make the best decision for the style and size of unit we needed.

Bob was excellent to deal with. He was patient, knowledge le and very friendly. He is an asset to your business! Facility was clean and easy to work around. ... Read More

Bob was excellent to deal with. He was patient, knowledge le and very friendly. He is an asset to your business! Facility was clean and easy to work around. Thank you, Bob and team!

Repeat customer, absolutely love it here. Fair pricing, lovely staff. THE FIRST MONTH IS ALWAYS FREE. Always a pleasure to walk in and see Mr. Bob

Very friendly and great customer service. I'd definitely recommend to others in need of storage.

It is month to month so the rates can increase. Initially I had left a bad review because I thought that the increase in rates was increasing faster then the r... Read More

It is month to month so the rates can increase. Initially I had left a bad review because I thought that the increase in rates was increasing faster then the rate they charge new customers as a bait and switch type tactic, but I checked on the website after the owner called and the increase matches the prices charged to new clients as well.

I moved my boat here after having it at another location that was not very good. John and Bob are very friendly and eager to assist. Great experience so far. ?

Super friendly service, professional, clean, safe…everything you want. I had an interior ac controlled unit. Highly recommend to anyone looking to store anyth... Read More

Super friendly service, professional, clean, safe…everything you want. I had an interior ac controlled unit. Highly recommend to anyone looking to store anything. There are plenty of size options available too.

John and Bob were great. We rented inside climate controlled 10’x10’ which was spotless and everything was in good working order. I would definitely rent fo... Read More

John and Bob were great. We rented inside climate controlled 10’x10’ which was spotless and everything was in good working order. I would definitely rent for them again if the need arises. Thanks John & Bob