Self Storage Units in Shaker Heights, OH

16005 Chagrin Boulevard
Shaker Heights, OH 44120

OVER 40% OFF ALL UNITS! PRICE REFLECTED IN RATES & ADDITIONAL DISCOUNTS AVAILABLE!

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3 x 4
  • Ground Floor
  • Climate Controlled

Standard
Rate
$49$29

5 x 5
  • Ground Floor
  • Non Climate Controlled

1st Month

FREE!

Standard
Rate
$134$79

5 x 5
  • Ground Floor
  • Climate Controlled

Standard
Rate
$151$89

5 x 7
  • Ground Floor
  • Climate Controlled

Standard
Rate
$168$99

5 x 10
  • Ground Floor
  • Non Climate Controlled

Standard
Rate
$143$84

5 x 10
  • Ground Floor
  • Climate Controlled

Standard
Rate
$202$119

10 x 5
  • Ground Floor
  • Climate Controlled

Standard
Rate
$202$119

5 x 10
  • Ground Floor
  • Drive Up

Standard
Rate
$296$174

6 x 10
  • Ground Floor
  • Non Climate Controlled

Standard
Rate
$151$89

6 x 10
  • Ground Floor
  • Climate Controlled

Standard
Rate
$338$199

7 x 10
  • Ground Floor
  • Non Climate Controlled

Standard
Rate
$253$149

7 x 10
  • Ground Floor
  • Climate Controlled

Standard
Rate
$287$169

10 x 7
  • Ground Floor
  • Climate Controlled

Standard
Rate
$287$169

7.5 x 10
  • Ground Floor
  • Drive Up

1st Month

FREE!

Standard
Rate
$219$129

8 x 10
  • Ground Floor
  • Climate Controlled

Standard
Rate
$423$249

10 x 8
  • Ground Floor
  • Climate Controlled

1st Month

FREE!

Standard
Rate
$423$249

10 x 10
  • Ground Floor
  • Climate Controlled

Standard
Rate
$304$179

10 x 10
  • Ground Floor
  • Non Climate Controlled

1st Month

FREE!

Standard
Rate
$321$189

10 x 10
  • Ground Floor
  • Drive Up

Standard
Rate
$323$190

10 x 10
  • Ground Floor
  • Drive Up

Standard
Rate
$323$190

10 x 12
  • Ground Floor
  • Climate Controlled

Standard
Rate
$695$409

12 x 10
  • Ground Floor
  • Climate Controlled

Standard
Rate
$695$409

10 x 15
  • Ground Floor
  • Drive Up

1st Month

FREE!

Standard
Rate
$270$159

10 x 15
  • Ground Floor
  • Non Climate Controlled

1st Month

FREE!

Standard
Rate
$457$269

15 x 10
  • Ground Floor
  • Climate Controlled

Standard
Rate
$474$279

10 x 15
  • Ground Floor
  • Climate Controlled

1st Month

FREE!

Standard
Rate
$474$279

10 x 20
  • Garage

Standard
Rate
$355$209

10 x 20
  • Ground Floor
  • Drive Up

Standard
Rate
$355$209

10 x 20
  • Ground Floor
  • Non Climate Controlled

1st Month

FREE!

Standard
Rate
$474$279

10 x 20
  • Ground Floor
  • Climate Controlled

1st Month

FREE!

Standard
Rate
$644$379

12 x 20
  • Ground Floor
  • Climate Controlled

Standard
Rate
$1001$589

10 x 25
  • Ground Floor
  • Drive Up

1st Month

FREE!

Standard
Rate
$372$219

10 x 25
  • Ground Floor
  • Climate Controlled

Standard
Rate
$961$565

10 x 30
  • Ground Floor
  • Drive Up

Standard
Rate
$780$459

10 x 30
  • Ground Floor
  • Climate Controlled

Standard
Rate
$1052$619

*Certain restrictions apply. Contact store for details.
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Self Storage Units in Shaker Heights, OH

Ranked one of the best places to live in Ohio, Shaker Heights is characterized by picturesque tree-lined streets, historic architecture, and distinct neighborhoods. Shaker Heights is the perfect place to enjoy the outdoors, from the walking trails at Horseshoe Lake Park Trail to the swimming and skating complex at Thornton Park.

When you find yourself in need of additional storage space in Shaker Heights, Compass Self Storage can help. With our variety of storage unit sizes and RV, boat, and vehicle storage in Shaker Heights, you can reclaim the space you need. Rent the Shaker Heights storage you need online today, or give us a call to claim your storage unit.

You’ll find our Shaker Heights storage location on the west side of Shaker Heights near Mt. Pleasant. Look for us a quarter mile west of Shaker Towne Center and one mile south of Shaker Heights High School. We’re just four miles east of Interstate 271, a convenient detour on your commute.

Boat, RV, and Vehicle Storage Near Cleveland

For convenient Shaker Heights boat, RV, and vehicle storage, you can count on Compass Self Storage. We offer parking spaces in a variety of sizes to accommodate your truck, car, RV, boat, and more. Vehicle storage is a great way to create room in your garage or driveway while also keeping your weekend toy secure. In addition, our month-to-month leases allow you to rent vehicle storage just for the offseason or for the entire year. No matter where your next adventure takes you, Compass Self Storage will be waiting for you at home.

Climate-Controlled Storage in Shaker Heights

Longtime Ohioans will tell you: Ohio weather can be unpredictable. Winters can be downright frigid, while summers run hot. These sudden changes in climate conditions can pose risks to your belongings, especially when you store them in an unregulated environment like your garage or shed.

Keep your belongings out of the cold and the heat with our climate-controlled storage units in Shaker Heights, which maintain a steady range of temperatures year round. We recommend renting a climate-controlled storage unit if you plan on storing any of these items:

  • Electronics
  • Musical instruments
  • Leather or wooden goods
  • Artwork and sculptures
  • Documents and photos

Rent Shaker Heights Storage Today With Compass

Ready to take the next step in decluttering your home? Rent your self storage unit online today by selecting the storage you need and following the online instructions. Not sure what size storage unit is right for you? Our storage size guide can help!

For more assistance renting storage from our Shaker Heights facility, please give us a call. You can also check out our First Time Renter’s Guide for answers to the most commonly asked storage questions.

Features

  • compass yellow arrow All Major Credit Cards Accepted
  • compass yellow arrow Auto Pay
  • compass yellow arrow Moving Supplies
  • compass yellow arrow Month to Month Leases
  • compass yellow arrow 24-Hour Surveillance

Frequently Asked Questions about Self Storage Units in Shaker Heights, OH

Can I store my vehicle at Compass Self Storage in Shaker Heights?

Yes, you can. We offer secure auto storage so you can take back much-needed space in your driveway. Whether it’s a pickup truck, SUV, or classic car, Compass Self Storage has the car storage you need. Rent for just a few months or the entire year with flexible month-to-month leases.

Does Compass Self Storage offer truck rentals in Shaker Heights, OH?

Yes, we do offer truck rentals! We can take one more thing off your plate when it comes to moving. Come to our Shaker Heights storage facility and rent the storage unit you need and your moving truck all in one place.

What surrounding areas do you serve at Compass Self Storage in Shaker Heights?

We’re proud to serve both residents and business owners in Shaker Heights and surrounding communities, including:

  • Beachwood
  • Highland Hills
  • University Heights
  • Cleveland Heights
  • Cleveland
  • East Cleveland
  • Pepper Pike
Find the convenient, affordable self storage solutions you need today to let your personal and business life grow and flourish. Rent or reserve your storage unit online and give our team a call for assistance at any point along the way.

Hear What Our Customers Have to Say

Nov 27, 2024

Randy is an exceptional manager who consistently goes above and beyond to ensure the smooth operation of the storage facility. His organizational skills, profes... Read More

Randy is an exceptional manager who consistently goes above and beyond to ensure the smooth operation of the storage facility. His organizational skills, professionalism, and attention to detail are unmatched. Randy has a talent for creating a positive and efficient environment for both employees and customers. His ability to address concerns promptly and offer practical solutions sets him apart as a leader. Randy’s dedication and commitment make him an invaluable asset to the team.

- tamira parker
Nov 25, 2024

Jeff was incredibly helpful and friendly. The customer-facing service deserves all the gold stars! Thank you for making it easy to claim our Penske truck!

- Rachel Samson
Nov 11, 2024

Randy, the manager, was very personable, helpful, and super efficient. He explained everything to me, discussed options, took my information, and showed me the ... Read More

Randy, the manager, was very personable, helpful, and super efficient. He explained everything to me, discussed options, took my information, and showed me the units. The whole process was very easy and quick. I rented exactly the kind of climate controlled unit I was looking for - even better, because it has doors on two sides, making access very convenient. The facility is very clean, and you can drive in and park inside the loading bay, making loading and unloading a breeze.

- Sally Leon
Oct 23, 2024

Randy did an awesome job. He was kind, patient, detailed and focused on ensuring I got the best deal. It was his first rental and he did exceptionally well.

- Jacqueline Parks
Oct 22, 2024

Had a Lovely experience the entire use of rental. Management and the team was very professional, polite, and helpful. I was Randy’s first Penski rental and he... Read More

Had a Lovely experience the entire use of rental. Management and the team was very professional, polite, and helpful. I was Randy’s first Penski rental and he handled everything appropriately. Highly recommended!

- LATARA TRAVAN
Oct 09, 2024

Jeff was my hero today. I love Compass Storage but the monthly rates got a bit high for my budget so I was going to find a cheaper place. Jeff was able to trans... Read More

Jeff was my hero today. I love Compass Storage but the monthly rates got a bit high for my budget so I was going to find a cheaper place. Jeff was able to transfer me to a new space in climate control & save me a substantial amount of money. I was truly grateful for that because I HATE moving.

- J Brown (Kahiko Uhane)
Sep 29, 2024

Jennifer was extremely friendly and knowledgeable on the phone before I arrived. When I arrived she was the most wonderful and amazing person EVERRRRRRRR. Very ... Read More

Jennifer was extremely friendly and knowledgeable on the phone before I arrived. When I arrived she was the most wonderful and amazing person EVERRRRRRRR. Very understanding and patient. Helped me out a lot, I def will recommend Compass to anyone. Very pleasant, loved her…..

- iamjamal319
Sep 26, 2024

I'm not a big fan of moving, but I have to say that Jennifer was amazing in helping me with the truck rental. She made me feel more at ease and treated me like ... Read More

I'm not a big fan of moving, but I have to say that Jennifer was amazing in helping me with the truck rental. She made me feel more at ease and treated me like a friend rather than just a customer. She was very helpful and delightful to meet. Even on the phone, she was very persistent and amazing!

- Summer B.
Sep 21, 2024

Jennifer was awesome. Exceptional customer service and stellar performance. She made the process comfortable and enjoyable. I love her energy.

- Cleveland Author Jameel Davis
Sep 21, 2024

Jen was great, super knowledgable and friendly. Moving is stressful, but Jen made the process of getting a truck quick and easy. Thank you Jen for your hospital... Read More

Jen was great, super knowledgable and friendly. Moving is stressful, but Jen made the process of getting a truck quick and easy. Thank you Jen for your hospitality.

- Brooks Tuyn
Sep 10, 2024

Had to return for a truck. Great service and good laughs. Lauren and Jeff are both sweethearts and were very attentive. Jeff also has BEAUTIFUL EYE BALLS . This... Read More

Had to return for a truck. Great service and good laughs. Lauren and Jeff are both sweethearts and were very attentive. Jeff also has BEAUTIFUL EYE BALLS . This process has been made a breeze!

- Bugs Bunny
Sep 06, 2024

We arrived to pick up our Penske hire van and Jeff, who works for the affiliated storage unit company, was there to help us. Very cheery warm welcome and he ask... Read More

We arrived to pick up our Penske hire van and Jeff, who works for the affiliated storage unit company, was there to help us. Very cheery warm welcome and he asked us to be patient because he was co wrong for the van company staff. When it came time to put our drivers license into the system, it wouldn’t accept ours because it is from Italy (where we live). I made the booking online from Italy and nothing said a foreign license was a problem. Jeff was amazing. He didn’t get flustered, he was very kind to us, even though the office suddenly filled up with 6 more customers and he was alone. He calmly went through the computer system, which ultimately said “tell the customer to go to the DMV” — Jeff laughed with us as we all agreed that was a ridiculous solution because we don’t live in America! He called the head office and talked to a service person who was totally uninterested in the success of the transaction and told Jeff he had no other ideas beyond the DMV. Jeff got off the phone, thought for a minute and helped us creatively solve the whole problem by using my American sister in law to help us. This saved the whole day — which was my birthday, and we were spending it moving my mother into a care home. It could have been terribly upsetting and actually a disaster for our time schedule if we hadn’t had Jeff’s willingness to not give up and to go above and beyond to help us out. We turned the van back in this morning and Jeff greeted us at the door, asked how it all went, thanked us for our business. Honestly, one of the most top- notch service experiences I’ve received in ages. Thanks Jeff for taking care of us.

- Cynthia Chaplin
Aug 29, 2024

Jeff has been just a great pleasure to work with. I have rented numerous trucks through him, Always gives me the time to answer all questions and try to accommo... Read More

Jeff has been just a great pleasure to work with. I have rented numerous trucks through him, Always gives me the time to answer all questions and try to accommodate me. Highly recommend to all my friends.

- AJ Kushner
Aug 23, 2024

Jeff the store manager was very nice....knowledgeable. My price for a 22' ft truck was better than Uhaul. Better Service too. Go to Compass on Chagrin Rd. for... Read More

Jeff the store manager was very nice....knowledgeable. My price for a 22' ft truck was better than Uhaul. Better Service too. Go to Compass on Chagrin Rd. for a great deal, and great service.

- Debbie
Aug 10, 2024

Jeff is amazing and so is jennifer. Very understanding and they will take good care of you. Price is also a lot cheaper for the sizes they offer. I am definitel... Read More

Jeff is amazing and so is jennifer. Very understanding and they will take good care of you. Price is also a lot cheaper for the sizes they offer. I am definitely coming back here

- Syed Sudman Zaman
Jul 29, 2024

Jennifer went above and beyond to get a rental truck reservation taken care of that had been moved at the last minute. She was friendly, professional, and effic... Read More

Jennifer went above and beyond to get a rental truck reservation taken care of that had been moved at the last minute. She was friendly, professional, and efficient. No complaints!

- Brandon Craig
Jul 25, 2024

Jeff was great. Very helpful and pleasant. My first time here and he was very nice and patient with my needs and questions.

- melinda thomas
Jul 14, 2024

My name is Erick Barksdale and I was currently renting unit 3007 and my stuff was always safe no issues. Also Jeff and Jennifer was the two greatest people to w... Read More

My name is Erick Barksdale and I was currently renting unit 3007 and my stuff was always safe no issues. Also Jeff and Jennifer was the two greatest people to work with very kind and caring and they always go above and beyond to help me out! I’m going to miss them!

- Erick Barksdale
Jul 13, 2024

I appreciate Jennifer good customer service she was very helpful and very energetic. Ww need more people like her in customer the walk thru with her was a breez... Read More

I appreciate Jennifer good customer service she was very helpful and very energetic. Ww need more people like her in customer the walk thru with her was a breeze, so if compass storage becomes your storage choice your at the right spot.

- Christopher Moore
Jul 11, 2024

Great customer service! Like thee best! I had two Amazon packages delivered there. And they guy was super helpful with making sure I retrieved them safely and s... Read More

Great customer service! Like thee best! I had two Amazon packages delivered there. And they guy was super helpful with making sure I retrieved them safely and securely thanks Compass self storage X Amazon

- Paige Baker
Jul 06, 2024

I really like our rep Jennifer at the Chagrin location. She was really nice, helpful, professional and she always kept a smile on her face which made me feel we... Read More

I really like our rep Jennifer at the Chagrin location. She was really nice, helpful, professional and she always kept a smile on her face which made me feel welcomed. I would refer anyone looking for storage space to come to this location because of Jennifer. Excellent customer service!

- Vanessa Boysaw
Jul 01, 2024

Service from manager / staff was always very friendly, helpful, efficient, and professional at the Shaker Hts location. Good people and very good at solving an... Read More

Service from manager / staff was always very friendly, helpful, efficient, and professional at the Shaker Hts location. Good people and very good at solving any issues I might have. I left because of pricing. I definitely would have preferred to stay. David

- David Toguchi
Jun 01, 2024

Fantastic, super helpful staff & managers who helped to figure out every detail. Very affordable & cost effective, makes moving so much easier & less stressful.... Read More

Fantastic, super helpful staff & managers who helped to figure out every detail. Very affordable & cost effective, makes moving so much easier & less stressful. Highly recommend!!

- Anne Rittenhouse Parry
Jun 01, 2024

The General Manager, Jeff, was very friendly and flexible throughout the process. Moving is never fun but he had a good sense of humor (it helped). Thank you so... Read More

The General Manager, Jeff, was very friendly and flexible throughout the process. Moving is never fun but he had a good sense of humor (it helped). Thank you so much for your professionalism and friendliness!

- Nazia Hullum
May 26, 2024

Jennifer is wonderful, patient, and knowledgeable. She was a God send at a time when I needed it. The first year without my Mom and moving to a new state and ... Read More

Jennifer is wonderful, patient, and knowledgeable. She was a God send at a time when I needed it. The first year without my Mom and moving to a new state and Jennifer held my hand. Thank you Jennifer May God continue to bless you.

- Sumbra Giles-Cyrus
May 21, 2024

Jennifer at the Shaker Heights location was the most PHENOMENAL associate I ever had the pleasure of working with. From start to finish she was helpful, patient... Read More

Jennifer at the Shaker Heights location was the most PHENOMENAL associate I ever had the pleasure of working with. From start to finish she was helpful, patient, offering suggestions about what would work best for us and our needs. If anybody needs assistance for your storage needs, I HIGHLY implore you to go to Compass and ask for Jennifer! She was simply the best customer service experience I ever had!!

- Dionna Barksdale
May 06, 2024

Jeff is a great guy. He helped me in this stressful event of storing my belonging. He was so patient and helpful. I would recommend compass storage any day

- Tiffany Coleman
Apr 18, 2024

My 7 month experience with the workers at Compass in Shaker Heights was delightful. I truly appreciated how they showed care on several occasions even going as... Read More

My 7 month experience with the workers at Compass in Shaker Heights was delightful. I truly appreciated how they showed care on several occasions even going as far to community me a risk because I failed to fully secure my unit. This shows me that they perform normal walkthroughs to ensure our interests and valuable property is secure which of course is of our highest priority. Thank you so much for your diligence, kindness and support during my time there. Kudos!

- Haja Tunkara
Apr 14, 2024

Jennifer was such an amazing help to me. Super accommodating and very patient. Moving has been a very stressful process but thanks to Compass Storage and Jennif... Read More

Jennifer was such an amazing help to me. Super accommodating and very patient. Moving has been a very stressful process but thanks to Compass Storage and Jennifer, specifically, it has been made easier! Thank you so much for being an angel!!

- fatiha-sabirah muhammad
Apr 13, 2024

Amazing customers service super nice!!!!. Jennifer really made the process of getting a unit and truck super easy. She’s very knowledgeable and gracious. 10/1... Read More

Amazing customers service super nice!!!!. Jennifer really made the process of getting a unit and truck super easy. She’s very knowledgeable and gracious. 10/10 Highly recommend her expertise and profession! I definitely recommend This storage company.

- Drew Mosby
Apr 08, 2024

Jennifer @compass was great to work with. She was very friendly and quickly checked the truck rental in for me. Additionally Jennifer retrieved a set of lost ca... Read More

Jennifer @compass was great to work with. She was very friendly and quickly checked the truck rental in for me. Additionally Jennifer retrieved a set of lost car keys for me. And called me several times to return them to me. I am truly thankful Compass has staff that care like she does!

- James Martin
Apr 05, 2024

I just want to say Jeff is awesome. It was a fast and quick process. It’s very clean and the staff are very friendly and informative. Look no further this is ... Read More

I just want to say Jeff is awesome. It was a fast and quick process. It’s very clean and the staff are very friendly and informative. Look no further this is your storage location! I am very pleased with the service!!!

- Chandler Hale
Apr 03, 2024

This is our third time at Compass storage Shaker Heights . The service is excellent!! Jennifer and Jeff are friendly and always willing to help , with a smile a... Read More

This is our third time at Compass storage Shaker Heights . The service is excellent!! Jennifer and Jeff are friendly and always willing to help , with a smile and good attitude.. The place is clean , accessible and just great! We will be back!

- Iris Arkin
Mar 28, 2024

Jennifer, staff member at Compass Self Storage on Chagrin in Shaker Heights, Ohio is phenomenal! She provides excellent customer service. Jennifer is professi... Read More

Jennifer, staff member at Compass Self Storage on Chagrin in Shaker Heights, Ohio is phenomenal! She provides excellent customer service. Jennifer is professional, kind, and attentive. She worked me to be able to move from a previous storage space into another storage space that better meets my needs. Keep up the excellent work and best wishes! LT

- LeAndra Turner
Mar 27, 2024

Such an amazing soul! I had the pleasure of walking in and Jennifer literally was perfect. I highly recommend. If I could give 6 stars I would. Thank you Jennif... Read More

Such an amazing soul! I had the pleasure of walking in and Jennifer literally was perfect. I highly recommend. If I could give 6 stars I would. Thank you Jennifer!

- Selena Horton
Mar 25, 2024

This place is the best storage I’ve ever been serviced by. Very clean and very friendly staff. I love Jeff and Jennifer!!! They totally made me feel like fami... Read More

This place is the best storage I’ve ever been serviced by. Very clean and very friendly staff. I love Jeff and Jennifer!!! They totally made me feel like family. I felt very safe with my valuable storage there.

- Jameelah Pinkins
Mar 22, 2024

Jeff was amazing! We came in to rent a moving truck same day, and there was only one available. The computer system didn’t want to let him rent it out to us, ... Read More

Jeff was amazing! We came in to rent a moving truck same day, and there was only one available. The computer system didn’t want to let him rent it out to us, but he worked his magic and pulled several work arounds to get us the truck, all while managing the store alone for the day with no other employees to pick up the slack. All this, and with an amazing attitude as well. 5 stars only because we can’t give more.

- Kareem
Mar 15, 2024

Jeff was amazing! This was my first time renting at a storage facility and he made sure I had the best experience! This place is very clean, the employees are h... Read More

Jeff was amazing! This was my first time renting at a storage facility and he made sure I had the best experience! This place is very clean, the employees are helpful, and you can rent a truck from their location. If you’re in the shaker area definitely use this location

- Alexandra Burkes
Mar 14, 2024

Jennifer was a big help, I was prepared to buy a big storage space that I did not need! She quickly intercepted me & let me know what was the best option. I wan... Read More

Jennifer was a big help, I was prepared to buy a big storage space that I did not need! She quickly intercepted me & let me know what was the best option. I want to thank her for her sincerity & hospitality! Great work!

- Shaiarra Royster
Mar 11, 2024

Jeff assisted me today and made my day! He was attentive, assured me he would get me out quick and he did. There are many reasons people need storage, Jeff hear... Read More

Jeff assisted me today and made my day! He was attentive, assured me he would get me out quick and he did. There are many reasons people need storage, Jeff heard my story and handled my paperwork, quickly and accurately. Excellent 5-Star attitude! I came in feeling down and left smiling! Thank you so much for making a difference to me!

- Kimmie
Feb 26, 2024

Rochelle Witten here, Phillip and I had an awesome time with Jennifer. She was professional, funny, and downright amazing. I feel like we have known each other ... Read More

Rochelle Witten here, Phillip and I had an awesome time with Jennifer. She was professional, funny, and downright amazing. I feel like we have known each other forever, my husband and I would have spent all day with her. IF YOU HAVE ANY STORAGE NEEDS RUN DON'T WALK TO JENNIFER. AMAZING!!!!!

- Phillip Witten
Feb 24, 2024

Everyone was so nice and helpful! I came here to pick up a Penske rental and they walked me through the whole process. I definitely felt like they had my back a... Read More

Everyone was so nice and helpful! I came here to pick up a Penske rental and they walked me through the whole process. I definitely felt like they had my back and were very knowledgeable when I had questions.

- Hannah Ludlow
Feb 16, 2024

Overall I had a great experience with compass self storage. They’re a bit more pricey than other storage places you could rent from, but it’s worth it… I ... Read More

Overall I had a great experience with compass self storage. They’re a bit more pricey than other storage places you could rent from, but it’s worth it… I like the location it’s in a safe neighborhood/area. Also it has a sense of great security for you, gate closes and locks behind you and its cameras literally everywhere. Also Jennifer is who made this experience great moving can definitely get a Bit frustrating, so it’s just great to have someone who really goes above and beyond for you! She has been definitely a great person to talk to and her words of encouragement and advice has been very appreciated. Normally you just don’t get that nomore with dealing with business and people. So it’s just great to still come across the good people that’s still out there! Thankyou so much Jennifer keep being the great person you are!

- Jauhmea Taylor
Feb 13, 2024

Jeff was amazing. Very informative, very personable. Customer service was beyond our wildest dreams. He left no stone left unturned.... If you need a storage sp... Read More

Jeff was amazing. Very informative, very personable. Customer service was beyond our wildest dreams. He left no stone left unturned.... If you need a storage space this is the only place to go. Jeff Jeff Jeff was simply wonderful.

- Rochelle Brown
Feb 03, 2024

Very clean. Owners are professional, prompt and communicative and just very nice people. Highly recommend. Right next to a car wash so storing a car for winter ... Read More

Very clean. Owners are professional, prompt and communicative and just very nice people. Highly recommend. Right next to a car wash so storing a car for winter was a breeze

- Raghav Rao
Jan 22, 2024

Went to the Chagrin location and met Jennifer. She is Awesome and Knowledgeable. She provided Unit options and how to fit items into unit. Answered all our que... Read More

Went to the Chagrin location and met Jennifer. She is Awesome and Knowledgeable. She provided Unit options and how to fit items into unit. Answered all our questions and even gave us some solution, Very helpful and great customer service. She deserve a raise assisting my family during adifficult time of my father passing.

- sileena bibb
Jan 18, 2024

Jennifer and Jeff the Libra has been a great help with figuring out the perfect storage for valuable things . The customer service from the beginning has been n... Read More

Jennifer and Jeff the Libra has been a great help with figuring out the perfect storage for valuable things . The customer service from the beginning has been nothing but amazing . If You need a great clean storage Please go to them . Thank you guys .

- Sharme Flagg
Jan 11, 2024

Jeff was very welcoming and helpful. I loved how he interacted with the customers. I would definitely do more business here

- Malia Maddox
Dec 29, 2023

I emailed Jennifer last minute to store stuff that I didn't realize I didn't have the space for. She got back to me very quickly, was super professional, and an... Read More

I emailed Jennifer last minute to store stuff that I didn't realize I didn't have the space for. She got back to me very quickly, was super professional, and answered every question I had. She let me know she wouldn't be in when I actually came in to finish things up but made sure to leave my information for Jeff, the General Manager. Today Jeff was just as fabulous as Jennifer! He was really informative, and took us to see what our options looked like, and made sure we had the supplies and information we needed to safely store our home items until we ultimately move them where we need them. I cannot recommend Compass enough, I feel like my business is clearly valued and the facility shows that Jennifer and Jeff take pride in their facility.

- R W
Dec 29, 2023

Jeff Hamilton was an excellent representative. Very good multi tasker. Didn't mind showing me all the different sizes. He was great

- Jaresha Hamilton
Dec 20, 2023

Jen went above and beyond to assist me today and she was just a pleasure to talk too. Im grateful for her great customer service today,its becoming rare these d... Read More

Jen went above and beyond to assist me today and she was just a pleasure to talk too. Im grateful for her great customer service today,its becoming rare these days and she was amazing!

- Shonika Fair
Dec 01, 2023

There is so much to say about Jeff at Compass Storage I don't even know where to begin. He is easy to speak with and really does great job with customer care a... Read More

There is so much to say about Jeff at Compass Storage I don't even know where to begin. He is easy to speak with and really does great job with customer care and customer service. In my opinion Jeff is an amazing manager. He has always helped me to the best of his ability when ever I had any concerns or questions. This week I was at my wits end. My key had broken of in my lock with no way to get into my unit. I placed a call to Jeff and not only did he handle my need with concern and care but he worked rentlessly and with determination not only one day but two days to help get my key free from the lock. Thank you Jeff for the integrity and character you show forth on a daily basis.

- Folami Brown
Nov 30, 2023

I find it extremely important and convenient to have a Storage Locker..because , as we all know , it could be super stressful Moving. I had a wonderful expe... Read More

I find it extremely important and convenient to have a Storage Locker..because , as we all know , it could be super stressful Moving. I had a wonderful experience working with Jeff very helpful ,Prompt and courteous. In addition , Jennifer even shared other info that helped equally. Awesome team work. At Compass Shaker Heights location you feel safe.

- S L
Nov 17, 2023

Worked with Jenny. She was very friendly and showed me around the facility. Helped me find the right unit size and location that I needed. The storage facility ... Read More

Worked with Jenny. She was very friendly and showed me around the facility. Helped me find the right unit size and location that I needed. The storage facility felt clean and safe. I would recommend.

- Alex Fuller
Nov 12, 2023

Jennifer was more than helpful! We had a last minute move and she stayed late to make sure we were taken care of! 10/10 service she was so nice and accommodatin... Read More

Jennifer was more than helpful! We had a last minute move and she stayed late to make sure we were taken care of! 10/10 service she was so nice and accommodating she deserves a raise!

- David Ermon
Nov 07, 2023

Wonderful service. Very patient and understanding of a stressful situation. Moving is a challenge! Jennifer was amazing! Will definitely recommend them in the f... Read More

Wonderful service. Very patient and understanding of a stressful situation. Moving is a challenge! Jennifer was amazing! Will definitely recommend them in the future!

- Alexis Dickens
Nov 05, 2023

Jenn was able to get us a rental on A Sunday afternoon and was very pleasant to speak with. To be honest I chose This location due to speaking with her last yea... Read More

Jenn was able to get us a rental on A Sunday afternoon and was very pleasant to speak with. To be honest I chose This location due to speaking with her last year and her personality was extremely memorable and the excitement was still there. Thanks Jenn!

- Sean Jackson
Nov 04, 2023

Today I was helped by Jeff... He has excellent customer service. He answered every question I had. This storage unit is extremely clean. I will be back for any ... Read More

Today I was helped by Jeff... He has excellent customer service. He answered every question I had. This storage unit is extremely clean. I will be back for any of my moving needs

- Janice Gresham
Nov 02, 2023

Jeff Was Great.! From my initial first phone call, to actually getting the unit, he was very helpful. Everything was clean from the building down to the storage... Read More

Jeff Was Great.! From my initial first phone call, to actually getting the unit, he was very helpful. Everything was clean from the building down to the storage unit themselves. Thanks.!

- Cristein Pierce
Oct 30, 2023

They were really helpful and knowledgeable as to what was the best unit for me to store my items. This place is always a 10 out of 10! My family has been storin... Read More

They were really helpful and knowledgeable as to what was the best unit for me to store my items. This place is always a 10 out of 10! My family has been storing things here for 2 years. Go in to see Jeff and Jennifer !!

- Shanise Pierce
Oct 03, 2023

I walked in just riding pass and Jennifer was very nice she helped me and got me a great deal. I also met Jeff who is an awesome person as well definitely recom... Read More

I walked in just riding pass and Jennifer was very nice she helped me and got me a great deal. I also met Jeff who is an awesome person as well definitely recommend this place.

- Maia Smith
Sep 29, 2023

Jeff was great with explaining sizes and trying to get an understanding on what was being stored and how frequently we were going to come to our storage space f... Read More

Jeff was great with explaining sizes and trying to get an understanding on what was being stored and how frequently we were going to come to our storage space for what he recommended. Great service just sucks there’s no public bathroom lol shaker do better ! Ask for Jeff when coming here.

- Jamyra Nelson
Sep 18, 2023

Compass has been the best they have gone over and above. Their facilities are well kept and clean easy to get in and out. Jennifer is the best. I wil high... Read More

Compass has been the best they have gone over and above. Their facilities are well kept and clean easy to get in and out. Jennifer is the best. I wil highly recommend this location. Thanks again.

- Aston Peart
Sep 16, 2023

Jennifer B!! Is amazing!! She went over and above to help us!! We arrived 2 minutes to close and she was so willing to help us and make sure we had everything t... Read More

Jennifer B!! Is amazing!! She went over and above to help us!! We arrived 2 minutes to close and she was so willing to help us and make sure we had everything that we needed. She was the bomb!!

- MarJennet Harris
Sep 01, 2023

Jeff was exceptional very kind with great customer care. Clean secure facility easy to pick my packages from the Amazon locker. I will definitely trust my packa... Read More

Jeff was exceptional very kind with great customer care. Clean secure facility easy to pick my packages from the Amazon locker. I will definitely trust my packages here again!

- Morghan Bynum
Aug 23, 2023

I worked with Jennifer and she was great! She was very upbeat and pleasing! She saved me money by showing me the Move-in Kit, which is a great deal! She was ... Read More

I worked with Jennifer and she was great! She was very upbeat and pleasing! She saved me money by showing me the Move-in Kit, which is a great deal! She was great and I would recommend Compass and Jennifer all day!

- Marcus Beard
Aug 21, 2023

Jennifer was very helpful in assisting me with finding the best storage options for my needs. She answered all my questions efficiently and effectively and was ... Read More

Jennifer was very helpful in assisting me with finding the best storage options for my needs. She answered all my questions efficiently and effectively and was enjoyable to talk to and work with. I Highly recommend!

- Christian Plante
Jul 30, 2023

Jennifer is beyond incredible. She went above and beyond to fix an issue that Home Depot created. Jennifer put me at ease, made amazing conversation while I wai... Read More

Jennifer is beyond incredible. She went above and beyond to fix an issue that Home Depot created. Jennifer put me at ease, made amazing conversation while I waited, and took care of me as if I was her only customer. I will never go anywhere else.

- Dan Kazda
Jul 18, 2023

I used Compass to store my collectibles when I moved from MD. I found Compass convenient, clean, reasonable and the staff top notch. Jennifer & Jeff made my t... Read More

I used Compass to store my collectibles when I moved from MD. I found Compass convenient, clean, reasonable and the staff top notch. Jennifer & Jeff made my time with Compass a great one. They're friendly, helpful, professional and go the extra mile to meet customers' needs. When needed, I was able to downsize units and save money as I disposed of the contents of my unit. I highly recommend Compass.

- Lloyd Wms
Jul 13, 2023

I highly recommend compass self storage. They have wonderful customer service. They also offer up great prices for beautiful storage spaces will definitely be c... Read More

I highly recommend compass self storage. They have wonderful customer service. They also offer up great prices for beautiful storage spaces will definitely be clean and spacious. Make sure you stop in and see Jeff Hamilton he’s amazing ?

- Katrina Young
Jul 08, 2023

Had a wonderful experience with Compass Self Storage. Jennifer is the kindest, sweetest, and most helpful person I have ever met! As I was moving to the state, ... Read More

Had a wonderful experience with Compass Self Storage. Jennifer is the kindest, sweetest, and most helpful person I have ever met! As I was moving to the state, I had all of my packages shipped to my unit. Jennifer took extra care in making sure all of my packages made it into my unit and communicating with me if anything arose. Made my move 100x easier. Couldn't recommend this place more! The other manager (Jeff) was also a great help. Thank you Compass Self Storage!

- Ruchika Kamojjala
Jun 10, 2023

Jennifer gave me five star service during a very stressful time. She helped me make the best decision on my storage and truck rental needs. I got everything in ... Read More

Jennifer gave me five star service during a very stressful time. She helped me make the best decision on my storage and truck rental needs. I got everything in neatly and organized and two days. She was both sympathetic and empathetic and for that I will always be grateful! She deserves a raise employees like her are hard to find!

- Amber Van Leer
Jun 08, 2023

Jeff was great! I called the store since I was running late to pick up an Amazon package. He was kind enough to stay a few extra minutes for me to get my much-n... Read More

Jeff was great! I called the store since I was running late to pick up an Amazon package. He was kind enough to stay a few extra minutes for me to get my much-needed package. Thank you so much for the service; it means a lot.

- Deborah Bonner
May 27, 2023

I’m not a person who usually leaves reviews especially on a storage place but I have thoroughly enjoyed my time with Compass Self Storage. Jennifer is truly a... Read More

I’m not a person who usually leaves reviews especially on a storage place but I have thoroughly enjoyed my time with Compass Self Storage. Jennifer is truly a customer first manager, was always there to help and was very friendly overall. I’m actually kinda sad to be moving out as I’ll miss the banter and great customer service she provided.

- Camryn Hubbard
Mar 26, 2023

Absolutely the best experience hands-down I’ve ever had at a storage facility. Jennifer and Jeff manage this facility in top notch form. They both are profess... Read More

Absolutely the best experience hands-down I’ve ever had at a storage facility. Jennifer and Jeff manage this facility in top notch form. They both are professional and helpful and they Keep this entire property very clean. They have met every need I’ve had regarding my unit from day one. Renting from this company and specifically this location has been a wonderful experience from beginning to end. Thank you, Jennifer and Jeff.!

- T
Feb 27, 2023

Jeff and Jennifer are awesome and super helpful. The dream team! Jennifer always goes the extra mile and provides a great customer experience each time I visit.... Read More

Jeff and Jennifer are awesome and super helpful. The dream team! Jennifer always goes the extra mile and provides a great customer experience each time I visit. Jeff is very insightful and made me feel right at home. Their facility is exceptionally well kept and they have very professional operations. Love it there!

- Drew Thrasher
Feb 26, 2023

Awesome, professional, friendly, and helpful customer service from Jennifer. From the moment that I called a few weeks ago to make arrangements and get help ren... Read More

Awesome, professional, friendly, and helpful customer service from Jennifer. From the moment that I called a few weeks ago to make arrangements and get help renting a truck through loading our unit and dropping off our truck, Jennifer was extraordinarily helpful and pleasant to work with. Facility is clean and well organized, which made everything easy. Highly recommend.

- Dale Kerester
Feb 02, 2023

Jenn and Jeff at Compass Self Storage were fantastic to work with. They made sure to provide answers to all of my questions while I was evaluating self storage ... Read More

Jenn and Jeff at Compass Self Storage were fantastic to work with. They made sure to provide answers to all of my questions while I was evaluating self storage options. They made sure to find the best option for me in terms of space and made sure that I liked the unit before I signed the contract to rent. They even went so far as to make sure the dolly was there when I needed to move boxes from my car to the unit! I really appreciate their stellar customer service and attentiveness. I would highly recommend this location in particular.

- Sarah
Feb 02, 2023

Jenn and Jeff at Compass Self Storage were fantastic to work with. They made sure to provide answers to all of my questions while I was evaluating self storage ... Read More

Jenn and Jeff at Compass Self Storage were fantastic to work with. They made sure to provide answers to all of my questions while I was evaluating self storage options. They made sure to find the best option for me in terms of space and made sure that I liked the unit before I signed the contract to rent. They even went so far as to make sure the dolly was there when I needed to move boxes from my car to the unit! I really appreciate their stellar customer service and attentiveness. I would highly recommend this location in particular.

- Sarah Lovett
Dec 15, 2022

Excellent experience. Jennifer was clear, concise and extremely helpful. She effectively balanced her knowledge with the storage unit best suited for my needs.... Read More

Excellent experience. Jennifer was clear, concise and extremely helpful. She effectively balanced her knowledge with the storage unit best suited for my needs. During the process, she effortlessly detailed all the information associated with my choice. Top notch! Great location.

- Jerome Thompson
Nov 29, 2022

Overall solid experience Clean facility! Being able to park inside is more convenient than I can explain! Friendly staff. The only downside are the price increa... Read More

Overall solid experience Clean facility! Being able to park inside is more convenient than I can explain! Friendly staff. The only downside are the price increases. Unfortunately you get that at every storage facility so it's a downside no matter where you go. I would recommend this place to others especially if you are looking for a short term storage facility!

- Joseph Jackson
Oct 21, 2022

Jeff H. was awesome. We had to come from out of state and everything was kinda of last minute. He appeared to be the only person BUT he was very organized & wel... Read More

Jeff H. was awesome. We had to come from out of state and everything was kinda of last minute. He appeared to be the only person BUT he was very organized & well knowledgeable of the different units. He returned calls and went out of his way to make this a smooth transition.Highly recommended

- Elaine Blount
Aug 28, 2022

Jeff at Compass Self Storage on Chagrin Boulevard helped me out today. He was of great assistance. His energy & customer service was superb. I am recommending t... Read More

Jeff at Compass Self Storage on Chagrin Boulevard helped me out today. He was of great assistance. His energy & customer service was superb. I am recommending this storage facility to everyone. 5 stars

- Sterling
Aug 15, 2022

I had an excellent experience. I would recommend anyone who’s looking for a storage unit to come to this facility. Customer service was amazing thanks to (JEF... Read More

I had an excellent experience. I would recommend anyone who’s looking for a storage unit to come to this facility. Customer service was amazing thanks to (JEFF) he made sure every need was met any questions were answered, he helped multiple customers at once, and even offered his services to help move a piece of furniture if needed. Thank you JEFF for making this an easy smooth transfer.

- Dytavia Riley
Jul 07, 2022

I came in to look for a storage space and I was greeted by Jeff who was very friendly and nice. He showed me a unit and was very helpful and making sure I got w... Read More

I came in to look for a storage space and I was greeted by Jeff who was very friendly and nice. He showed me a unit and was very helpful and making sure I got what I needed. And also Pat was very helpful and making sure I had the right information to get what I needed. I truly appreciate the great customer service I received today.

- cheryl jones
May 28, 2022

Jeff Hamilton is wonderful to work with. He is very helpful, knowledgeable, and professional. I have used this Compass location for all of my storage needs and... Read More

Jeff Hamilton is wonderful to work with. He is very helpful, knowledgeable, and professional. I have used this Compass location for all of my storage needs and highly recommend it. Jeff has also set me up with Penske trucks to rent, and everything turns out well. The facility is clean, well-lighted and easy to navigate. Jeff's assistant manager, Bria, is also excellent. Many thanks.

- Mimi Lord
May 03, 2022

Big, clean and professional. Fair pricing and perfect for college students to store their things during the summer. Perfect service. Had a pleasant experience w... Read More

Big, clean and professional. Fair pricing and perfect for college students to store their things during the summer. Perfect service. Had a pleasant experience working with Jeff, and we immediately decided to rent a unit after him showed us around the facility.

- Weiyang Chen

Compass Self Storage is now offering remote leasing or contactless leasing. To help our team members and those looking for storage, we are working with customers over the phone to help facilitate the rental process. Our remote leasing process allows us to safely rent to our tenants, without our tenants having to come in to our rental office or interact directly with facility management. Please note, our facility management is still on site. We are able to offer a wide range of options to rent remotely including but not limited to; tenants' ability to tour the facility without management while utilizing site maps, tenants' ability to complete the rental process over the phone, tenants' ability to complete rental documents utilizing email, tenants' ability to purchase merchandise and utilize truck rental service without management interaction. We are taking advantage of technology and the use of our phones to safely walk our tenants through the entire rental process while practicing social distancing.

All of the storage units at this location include free use of a Smart Lock. This state-of-the-art feature is available by using an app on your smart phone to give you access to the storage center gate, entry doors and to your unit without needing to remember any codes or keys. It is all done with your smart phone to help make moving and storing easier. Also, with the app, you can share a digital key to grant access to a family member, mover, coworker (or whomever you choose!). You can also revoke access at any time. The app also allows you to monitor access to your unit and offers a higher level of security and peace of mind for your storage rental experience.
Shaker Heights

16005 Chagrin Boulevard
Shaker Heights, OH 44120

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