I walked in just riding pass and Jennifer was very nice she helped me and got me a great deal. I also met Jeff who is an awesome person as well definitely recom... Read More

I walked in just riding pass and Jennifer was very nice she helped me and got me a great deal. I also met Jeff who is an awesome person as well definitely recommend this place.

Jeff was great with explaining sizes and trying to get an understanding on what was being stored and how frequently we were going to come to our storage space f... Read More

Jeff was great with explaining sizes and trying to get an understanding on what was being stored and how frequently we were going to come to our storage space for what he recommended. Great service just sucks there’s no public bathroom lol shaker do better ! Ask for Jeff when coming here.

Compass has been the best they have gone over and above. Their facilities are well kept and clean easy to get in and out. Jennifer is the best. I wil high... Read More

Compass has been the best they have gone over and above. Their facilities are well kept and clean easy to get in and out. Jennifer is the best. I wil highly recommend this location. Thanks again.

Jennifer B!! Is amazing!! She went over and above to help us!! We arrived 2 minutes to close and she was so willing to help us and make sure we had everything t... Read More

Jennifer B!! Is amazing!! She went over and above to help us!! We arrived 2 minutes to close and she was so willing to help us and make sure we had everything that we needed. She was the bomb!!

Jeff was exceptional very kind with great customer care. Clean secure facility easy to pick my packages from the Amazon locker. I will definitely trust my packa... Read More

Jeff was exceptional very kind with great customer care. Clean secure facility easy to pick my packages from the Amazon locker. I will definitely trust my packages here again!

I worked with Jennifer and she was great! She was very upbeat and pleasing! She saved me money by showing me the Move-in Kit, which is a great deal! She was ... Read More

I worked with Jennifer and she was great! She was very upbeat and pleasing! She saved me money by showing me the Move-in Kit, which is a great deal! She was great and I would recommend Compass and Jennifer all day!

Jennifer was very helpful in assisting me with finding the best storage options for my needs. She answered all my questions efficiently and effectively and was ... Read More

Jennifer was very helpful in assisting me with finding the best storage options for my needs. She answered all my questions efficiently and effectively and was enjoyable to talk to and work with. I Highly recommend!

Jennifer is beyond incredible. She went above and beyond to fix an issue that Home Depot created. Jennifer put me at ease, made amazing conversation while I wai... Read More

Jennifer is beyond incredible. She went above and beyond to fix an issue that Home Depot created. Jennifer put me at ease, made amazing conversation while I waited, and took care of me as if I was her only customer. I will never go anywhere else.

I used Compass to store my collectibles when I moved from MD. I found Compass convenient, clean, reasonable and the staff top notch. Jennifer & Jeff made my t... Read More

I used Compass to store my collectibles when I moved from MD. I found Compass convenient, clean, reasonable and the staff top notch. Jennifer & Jeff made my time with Compass a great one. They're friendly, helpful, professional and go the extra mile to meet customers' needs. When needed, I was able to downsize units and save money as I disposed of the contents of my unit. I highly recommend Compass.

I highly recommend compass self storage. They have wonderful customer service. They also offer up great prices for beautiful storage spaces will definitely be c... Read More

I highly recommend compass self storage. They have wonderful customer service. They also offer up great prices for beautiful storage spaces will definitely be clean and spacious. Make sure you stop in and see Jeff Hamilton he’s amazing ?

Had a wonderful experience with Compass Self Storage. Jennifer is the kindest, sweetest, and most helpful person I have ever met! As I was moving to the state, ... Read More

Had a wonderful experience with Compass Self Storage. Jennifer is the kindest, sweetest, and most helpful person I have ever met! As I was moving to the state, I had all of my packages shipped to my unit. Jennifer took extra care in making sure all of my packages made it into my unit and communicating with me if anything arose. Made my move 100x easier. Couldn't recommend this place more! The other manager (Jeff) was also a great help. Thank you Compass Self Storage!

Jennifer gave me five star service during a very stressful time. She helped me make the best decision on my storage and truck rental needs. I got everything in ... Read More

Jennifer gave me five star service during a very stressful time. She helped me make the best decision on my storage and truck rental needs. I got everything in neatly and organized and two days. She was both sympathetic and empathetic and for that I will always be grateful! She deserves a raise employees like her are hard to find!

Jeff was great! I called the store since I was running late to pick up an Amazon package. He was kind enough to stay a few extra minutes for me to get my much-n... Read More

Jeff was great! I called the store since I was running late to pick up an Amazon package. He was kind enough to stay a few extra minutes for me to get my much-needed package. Thank you so much for the service; it means a lot.

I’m not a person who usually leaves reviews especially on a storage place but I have thoroughly enjoyed my time with Compass Self Storage. Jennifer is truly a... Read More

I’m not a person who usually leaves reviews especially on a storage place but I have thoroughly enjoyed my time with Compass Self Storage. Jennifer is truly a customer first manager, was always there to help and was very friendly overall. I’m actually kinda sad to be moving out as I’ll miss the banter and great customer service she provided.

Absolutely the best experience hands-down I’ve ever had at a storage facility. Jennifer and Jeff manage this facility in top notch form. They both are profess... Read More

Absolutely the best experience hands-down I’ve ever had at a storage facility. Jennifer and Jeff manage this facility in top notch form. They both are professional and helpful and they Keep this entire property very clean. They have met every need I’ve had regarding my unit from day one. Renting from this company and specifically this location has been a wonderful experience from beginning to end. Thank you, Jennifer and Jeff.!

Jeff and Jennifer are awesome and super helpful. The dream team! Jennifer always goes the extra mile and provides a great customer experience each time I visit.... Read More

Jeff and Jennifer are awesome and super helpful. The dream team! Jennifer always goes the extra mile and provides a great customer experience each time I visit. Jeff is very insightful and made me feel right at home. Their facility is exceptionally well kept and they have very professional operations. Love it there!

Awesome, professional, friendly, and helpful customer service from Jennifer. From the moment that I called a few weeks ago to make arrangements and get help ren... Read More

Awesome, professional, friendly, and helpful customer service from Jennifer. From the moment that I called a few weeks ago to make arrangements and get help renting a truck through loading our unit and dropping off our truck, Jennifer was extraordinarily helpful and pleasant to work with. Facility is clean and well organized, which made everything easy. Highly recommend.

Jenn and Jeff at Compass Self Storage were fantastic to work with. They made sure to provide answers to all of my questions while I was evaluating self storage ... Read More

Jenn and Jeff at Compass Self Storage were fantastic to work with. They made sure to provide answers to all of my questions while I was evaluating self storage options. They made sure to find the best option for me in terms of space and made sure that I liked the unit before I signed the contract to rent. They even went so far as to make sure the dolly was there when I needed to move boxes from my car to the unit! I really appreciate their stellar customer service and attentiveness. I would highly recommend this location in particular.

Jenn and Jeff at Compass Self Storage were fantastic to work with. They made sure to provide answers to all of my questions while I was evaluating self storage ... Read More

Jenn and Jeff at Compass Self Storage were fantastic to work with. They made sure to provide answers to all of my questions while I was evaluating self storage options. They made sure to find the best option for me in terms of space and made sure that I liked the unit before I signed the contract to rent. They even went so far as to make sure the dolly was there when I needed to move boxes from my car to the unit! I really appreciate their stellar customer service and attentiveness. I would highly recommend this location in particular.

Excellent experience. Jennifer was clear, concise and extremely helpful. She effectively balanced her knowledge with the storage unit best suited for my needs.... Read More

Excellent experience. Jennifer was clear, concise and extremely helpful. She effectively balanced her knowledge with the storage unit best suited for my needs. During the process, she effortlessly detailed all the information associated with my choice. Top notch! Great location.

Overall solid experience Clean facility! Being able to park inside is more convenient than I can explain! Friendly staff. The only downside are the price increa... Read More

Overall solid experience Clean facility! Being able to park inside is more convenient than I can explain! Friendly staff. The only downside are the price increases. Unfortunately you get that at every storage facility so it's a downside no matter where you go. I would recommend this place to others especially if you are looking for a short term storage facility!

Jeff H. was awesome. We had to come from out of state and everything was kinda of last minute. He appeared to be the only person BUT he was very organized & wel... Read More

Jeff H. was awesome. We had to come from out of state and everything was kinda of last minute. He appeared to be the only person BUT he was very organized & well knowledgeable of the different units. He returned calls and went out of his way to make this a smooth transition.Highly recommended

Jeff at Compass Self Storage on Chagrin Boulevard helped me out today. He was of great assistance. His energy & customer service was superb. I am recommending t... Read More

Jeff at Compass Self Storage on Chagrin Boulevard helped me out today. He was of great assistance. His energy & customer service was superb. I am recommending this storage facility to everyone. 5 stars

I had an excellent experience. I would recommend anyone who’s looking for a storage unit to come to this facility. Customer service was amazing thanks to (JEF... Read More

I had an excellent experience. I would recommend anyone who’s looking for a storage unit to come to this facility. Customer service was amazing thanks to (JEFF) he made sure every need was met any questions were answered, he helped multiple customers at once, and even offered his services to help move a piece of furniture if needed. Thank you JEFF for making this an easy smooth transfer.

I came in to look for a storage space and I was greeted by Jeff who was very friendly and nice. He showed me a unit and was very helpful and making sure I got w... Read More

I came in to look for a storage space and I was greeted by Jeff who was very friendly and nice. He showed me a unit and was very helpful and making sure I got what I needed. And also Pat was very helpful and making sure I had the right information to get what I needed. I truly appreciate the great customer service I received today.

Jeff Hamilton is wonderful to work with. He is very helpful, knowledgeable, and professional. I have used this Compass location for all of my storage needs and... Read More

Jeff Hamilton is wonderful to work with. He is very helpful, knowledgeable, and professional. I have used this Compass location for all of my storage needs and highly recommend it. Jeff has also set me up with Penske trucks to rent, and everything turns out well. The facility is clean, well-lighted and easy to navigate. Jeff's assistant manager, Bria, is also excellent. Many thanks.

Big, clean and professional. Fair pricing and perfect for college students to store their things during the summer. Perfect service. Had a pleasant experience w... Read More

Big, clean and professional. Fair pricing and perfect for college students to store their things during the summer. Perfect service. Had a pleasant experience working with Jeff, and we immediately decided to rent a unit after him showed us around the facility.