Self Storage in Pittsburgh, PA – Homewood

I moved my belongings here after the place I had it previously was raising my rates by 50% in less than 15 months of being there. The price was right, and the e... Read More

I moved my belongings here after the place I had it previously was raising my rates by 50% in less than 15 months of being there. The price was right, and the employees were very friendly and helpful.

Moving back to Pittsburgh area from out of state. Had to adjust original storage plans. Everyone I communicated with at Compass Self Storage was very helpful. E... Read More

Moving back to Pittsburgh area from out of state. Had to adjust original storage plans. Everyone I communicated with at Compass Self Storage was very helpful. Erin @ the 5th Avenue location helped me find the best possible value and ensured I had everything I needed. Very grateful for CSS and more than content with my experience.

I WANNA SHOUT OUT DEJA & ERIN FOR THEIR PROFESSIONALISM & PATIENCE.. I TRULY ENJOYED ? MY EXPERIENCE WITH THEM, WITH GRACE & LAUGHTER, AS I CONFIRMED A STORAG... Read More

I WANNA SHOUT OUT DEJA & ERIN FOR THEIR PROFESSIONALISM & PATIENCE.. I TRULY ENJOYED ? MY EXPERIENCE WITH THEM, WITH GRACE & LAUGHTER, AS I CONFIRMED A STORAGE ROOM & UHAUL TRUCK.. IT WAS TRULY ONE STOP SHOPPING.. THANKS LADIES & HAPPY NEW YEARS.. L.MICHELLE JOHNSON

Helpful prompt service when working to switch to a less expensive unit! Best rate I could find and great customer service during the transfer

I was all wacked out about a storage place up the road and I came here and was greeted with a wonderful young lady that reassured me that this was a great optio... Read More

I was all wacked out about a storage place up the road and I came here and was greeted with a wonderful young lady that reassured me that this was a great option told us about the special offers walked us to see the unit size and went over pricing the cost was shockingly affordable we needed more space so came back the next day and got the same great experience overall a stress free experience thanks compass storage

We worked with Deja Anthony. She was extremely helpful with our same day truck reservation. She won above and beyond resolving an issue that arose with a 30 day... Read More

We worked with Deja Anthony. She was extremely helpful with our same day truck reservation. She won above and beyond resolving an issue that arose with a 30 day Storage reservation. She satisfied our concern and gave us resolution. We couldn’t be more grateful for making the process seamless.

Deja is great and very professional. She helped us a lot even during weekend. The storage space is quite large, and it fits our need very well. We will definite... Read More

Deja is great and very professional. She helped us a lot even during weekend. The storage space is quite large, and it fits our need very well. We will definitely use this storage again in the future.

They were very friendly and helpful during my inquiry and sign up process. High recommend!

Front Desk is very kind, professional and friendly. They are very thorough is their explanation and I had the most positive experience!

Deja was so helpful getting us a storage unit quick and easy when my husband and I were stressed about our move she made the entire process seamless for us.

I used the storage here for a year and I never had an issue. You can access your unit between 6am - 10pm. You have to use a code to get in to the building and t... Read More

I used the storage here for a year and I never had an issue. You can access your unit between 6am - 10pm. You have to use a code to get in to the building and the system works smoothly and offers security. I’ve also rented several uhauls from this location. The process has been simple each time. And the employees are courteous and helpful.

Had a great experience here at Compass. Both Erin and Dejah were super helpful and accommodating. Would highly recommend.

Incredibly personable and friendly staff will help you out with whatever you might need. I was in and out!! Erin was particularly helpful and made my experience... Read More

Incredibly personable and friendly staff will help you out with whatever you might need. I was in and out!! Erin was particularly helpful and made my experience stress-free. Additionally, both the units and office were exceptionally clean. Highly recommend this location!

EDIT: Updating a previous 5 star review that I did at the beginning of our term at the urging of the staff. We stored our belongings here for about 1 year. Our... Read More

EDIT: Updating a previous 5 star review that I did at the beginning of our term at the urging of the staff. We stored our belongings here for about 1 year. Our rates were consistently raised and they became unreasonable. Management said they couldn't do anything about it. Also, our furniture molded when they washed the floors and it became very humid. Other than decent security and access I would not store here again.

The team at compass is awesome. Helped me out with my uhaul rental, were super friendly, Mike was very detailed with how to operate the truck. And he also did a... Read More

The team at compass is awesome. Helped me out with my uhaul rental, were super friendly, Mike was very detailed with how to operate the truck. And he also did an amazing job helping another customer out of a tough situation. I’d be a return customer if we hadn’t been moving out of town permanently.

Storing my belongings at compass storage was a great experience. The Staffler very kind very honest and patient with all my questions. I think the gentleman her... Read More

Storing my belongings at compass storage was a great experience. The Staffler very kind very honest and patient with all my questions. I think the gentleman here.

The U-haul service is very helpful, a 15’ truck is perfectly fine for our 2-bedroom house. The people here are also very nice.?

Staff very friendly and helpful both on the phone and in person! Access to storage units made easier with use of free cart. Would definitely recommend!

Our organization has been using this facility for years. Today I lost the keys to my unit and they expeditiously helped me get in and supplied me with a new loc... Read More

Our organization has been using this facility for years. Today I lost the keys to my unit and they expeditiously helped me get in and supplied me with a new lock. Gotta Love It!!!

Excellent customer service! One of the managers, Deja made sure I had everything I needed!

Yo Deja was the best. Thank you for making my U-Haul pick up and drop off super easy!

Steven was quick to respond to my online registration to secure a storage unit: He answered all of my questions over the phone. Outstanding customer service &... Read More

Steven was quick to respond to my online registration to secure a storage unit: He answered all of my questions over the phone. Outstanding customer service & process!

Deja was very friendly and courteous handling my reservation for a storage unit. I called ahead and she held the unit for me that I requested until I was able t... Read More

Deja was very friendly and courteous handling my reservation for a storage unit. I called ahead and she held the unit for me that I requested until I was able to move my things. I would absolutely refer this Company to a friend.

Well kept facility with friendly and quite helpful staff. Would recommend if im need of storage.

Service was very friendly and took care of my issue promptly.

Deja was EXCEPTIONAL knowing all the correct details and was able to walk me through each step smoothly simply AMAZING

Excellent service, friendly, easy to speak with, helpful . Always . Steven and Deja due a superb job. Thank you.

I have been nice up until this point I'm closing my barbershop so I needed to store my things from there first day the service was ok everyone seemed on top of ... Read More

I have been nice up until this point I'm closing my barbershop so I needed to store my things from there first day the service was ok everyone seemed on top of everything second day I was moving the last bit of stuff I have a illness when I have to use the rest room I have to right then and there I ran to the front desk and explained the situation too the woman at the front desk she told me no I couldn't use the rest room I told her I have a illness where if I didn't go I would then go on myself she told me no and then said that there was no public rest rooms at this time I began to go on myself I couldn't hold it my illness wouldn't allow me to do so mind you it's freezing outside I had someone bring me to storage but was going to drop me off up the street from there I was outside in the cold with urine all over me I tried to call corporate because I have a illness that won't allow me to hold my bladder so I stood in the cold waiting for another car to come pick me up and I had to tell him I went to the bathroom on myself I was I what i went through today and I'm hoping someone from corporate calls me because I told her I have a illness that won't allow me to hold anything in the dark-skinned lady at the desk

My second time renting for short-term needs. Good service, quick sign-up, easy access to unit. Just what I need!

Great customer service, convenient to unload and leave the U-Haul here. Deja and Steven were very friendly, and helped me get set up. Will be recommending this ... Read More

Great customer service, convenient to unload and leave the U-Haul here. Deja and Steven were very friendly, and helped me get set up. Will be recommending this spot to folks who need storage. edit: When I was done with the storage and wanted to close it out over a month ago, they suggested I keep it for the rest of the time in case I ended up needing it. I now know why - so you can forget and they can charge you for another month. They were great otherwise, but as soon as you are done, remove your lock and close the account. Telling someone you’re done with it isn’t enough to stop them from charging you again. Relatively common sense stuff, so it’s my fault, but it would’ve been cool if they’d worked with me on it.

The staff at Compass Self Storage (Steven, Rene, and Dazejah specifically!) were extremely helpful in assisting me with a last minute storage and moving need. A... Read More

The staff at Compass Self Storage (Steven, Rene, and Dazejah specifically!) were extremely helpful in assisting me with a last minute storage and moving need. All three were patient and communicative, answering all of my questions and helping me find the unit and truck sizes for what I needed. I highly recommend their services!

Great customer service, convenient to unload and leave the U-Haul here. Deja and Steven were very friendly, and helped me get set up. Will be recommending this ... Read More

Great customer service, convenient to unload and leave the U-Haul here. Deja and Steven were very friendly, and helped me get set up. Will be recommending this spot to folks who need storage.

I was very happy with the service here. Both of the employees were very helpful and cordial. I went into the uhaul a little ways down from this business and was... Read More

I was very happy with the service here. Both of the employees were very helpful and cordial. I went into the uhaul a little ways down from this business and was horrified by their demeanor and services. I rented a truck with them that I confirmed with them on the phone several times and they gave me the van that day, didn’t offer to give me a storage unit as it was same day moving…it was horrid. Compass self storage cares about their customers. If you have to rent a van or truck cut out the cost of uhauls mishaps and go to compass where they can give you a uhaul van without the headache and with a concern for customer satisfaction. It is an interesting road to pull off of with a big van or truck if you aren’t used to it, and if you are headed up towards shadyside you have to go under a bridge that is basically one lane, and no one else in pittsburgh remembers that. Someone literally almost took another car out by not providing enough room, or doing what most normal people do by zippering in. Either way that will be your biggest here, not customer service. They are amazing.

These guys are great. When I had some issues with how long my rental period was, they fixed it immediately no problem. Facilities are super clean and easy to us... Read More

These guys are great. When I had some issues with how long my rental period was, they fixed it immediately no problem. Facilities are super clean and easy to use!

Very friendly, helpful staff and great prices! I will definitely come back again

Jane was the best today! Really made a stressful situation so much easier! If you’re moving call then and ask for her!

I was looking for a storage unit for the summer and came across Compass Self Storage in my search. The prices were very good and the location was convenient, bu... Read More

I was looking for a storage unit for the summer and came across Compass Self Storage in my search. The prices were very good and the location was convenient, but what really impressed me was the service I got at the location. Being completely new, I asked a lot of questions and Kayla, the representative there, helped me with all my needs. She walked me through each plan and made some great recommendations based on what I had. Recognizing that I also required a U-Haul, Kayla stepped up and arranged that for me as well. My experience with Compass Self Storage was thoroughly positive, owing in large part to the facility's quality and the service I got from Kayla. She made things really seamless and it’s that level of service that will make me come back here again if I need to. Five stars!

I was looking for a storage unit for the summer and came across Compass Self Storage in my search. The prices were very good and the location was convenient, bu... Read More

I was looking for a storage unit for the summer and came across Compass Self Storage in my search. The prices were very good and the location was convenient, but what really impressed me was the service I got at the location. Being completely new, I asked a lot of questions and Kayla, the representative there, helped me with all my needs. She walked me through each plan and made some great recommendations based on what I had. Recognizing that I also required a U-Haul, Kayla stepped up and arranged that for me as well. My experience with Compass Self Storage was thoroughly positive, owing in large part to the facility's quality and the service I got from Kayla. She made things really seamless and it’s that level of service that will make me come back here again if I need to. Five stars!

Kayla Minard was very prompt and professional. So polite and check in was a breeze. Kayla was attentive without the whole process from start to finish. Every ti... Read More

Kayla Minard was very prompt and professional. So polite and check in was a breeze. Kayla was attentive without the whole process from start to finish. Every time I come through to my unit she is always smiling and eager to assist

Steven was a great help when I was really needing a place for my things. He helped me find the right size unit for my items, and made sure everything would fit.... Read More

Steven was a great help when I was really needing a place for my things. He helped me find the right size unit for my items, and made sure everything would fit. He even reminded me I wanted something to cover my furniture while it was there. Renting the unit was quick and easy, and he helped walk me through the process without any stress. Definitely would recommend Compass to my friends when they needed a place.

Steven Gofton and I have worked together previously and he is an outstanding manager. He's very fair and cool headed under stress and will do his very best for... Read More

Steven Gofton and I have worked together previously and he is an outstanding manager. He's very fair and cool headed under stress and will do his very best for every customer who wishes to store their items with him.

I really enjoy howTammy takes care of us when we have any question or concerns . She always right on top of everything. I also miss Erin when she was there too.... Read More

I really enjoy howTammy takes care of us when we have any question or concerns . She always right on top of everything. I also miss Erin when she was there too. You have awesome workers whom are very knowledgeable about their job.

The office lady Tammi is hands down the friendliest lady ever! I had to bring my toddler with me to sign up for storage unit and she was so patient and kind to ... Read More

The office lady Tammi is hands down the friendliest lady ever! I had to bring my toddler with me to sign up for storage unit and she was so patient and kind to us. Great price, unit and service!!!!

Tammy was awesome! I came in at the very last minute, close to closing in need of a unit right away. She took her time and helped as much as she could. I didn�... Read More

Tammy was awesome! I came in at the very last minute, close to closing in need of a unit right away. She took her time and helped as much as she could. I didn’t feel rushed nor like she didn’t want to help me. She was informative and made me feel secure and comfortable. Highly recommend

Check-in was really easy. The first unit was too small for me and my friend’s needs, but the folks at the front desk were super helpful and were able to find ... Read More

Check-in was really easy. The first unit was too small for me and my friend’s needs, but the folks at the front desk were super helpful and were able to find us a different unit that was slightly larger, and not all that much more expensive. Pretty smooth process overall

I had a awesome experience, very friendly employees. They deserve a golf cart considering this place is 1 floor! Which is a relief vs having to deal with steps.... Read More

I had a awesome experience, very friendly employees. They deserve a golf cart considering this place is 1 floor! Which is a relief vs having to deal with steps. Great promotions, and fair pricing. Love it.

This is my first time renting a storage unit and Kelly C. at the front desk is such a great help! She assisted me very well with all my unexpected changes. I le... Read More

This is my first time renting a storage unit and Kelly C. at the front desk is such a great help! She assisted me very well with all my unexpected changes. I left with a smile and will recommend this storage company to anyone ???

This review is from Monica Craig (she sucks at technology lol) Kelly’s customer service was exceptional during our check in. She was so kind and helpful and v... Read More

This review is from Monica Craig (she sucks at technology lol) Kelly’s customer service was exceptional during our check in. She was so kind and helpful and very nice to our 2year old had a nice toddler babble conversation with her about her toy corvette

We had a great experience. Kelly is just wonderful, very knowledgeable, helpful, and professional. I am glad we came to this facility. It looks neat and clean, ... Read More

We had a great experience. Kelly is just wonderful, very knowledgeable, helpful, and professional. I am glad we came to this facility. It looks neat and clean, and well organized. Thank you, Kelly!

Excellent service. I forgot to cancel my contract until after I received my monthly bill and they refunded the money with no issues.

I’ve had a mixed bag of service here. Tammy is helpful- she seems to be the manager. On Sunday 9/4/22 I stopped in with some questions as I was transferring u... Read More

I’ve had a mixed bag of service here. Tammy is helpful- she seems to be the manager. On Sunday 9/4/22 I stopped in with some questions as I was transferring units. The woman in the office was miserable & kept telling me to come back when Tammy was there to get the answers to my (pretty basic) questions. She seemed annoyed & inconvenienced from the moment I arrived. She said she would have to text Tammy to answer my questions (about the sizes & availability of other units) but that Tammy was “probably asleep” at 11 am. ???? There are several other storage facilities in the immediate area so you may want to shop around.

Tammy is the absolute best. She saved my day from being a total disaster! I had a Uhaul reservation at the Washington blvd location. A rep canceled my order unb... Read More

Tammy is the absolute best. She saved my day from being a total disaster! I had a Uhaul reservation at the Washington blvd location. A rep canceled my order unbeknownst to me when I was only trying to modify it. Washington was no help with getting anything else. I came to compass hoping there was something available, but no luck. Tammy called around and tracked one down for me! To be picked up at Washington blvd, go figure. Thank you thank you thank you, Tammy, you are a blessing.

Would highly recommend! Tammy was super helpful the entire process and went out of her way to try and help us get the best deal. She went out of her way every t... Read More

Would highly recommend! Tammy was super helpful the entire process and went out of her way to try and help us get the best deal. She went out of her way every time we were there and I've never felt more welcomed in a place!

Excellent Service. Staff (Kelly) was professional, informative, and friendly. She knew the service well and was an easy process. She walked us through the steps... Read More

Excellent Service. Staff (Kelly) was professional, informative, and friendly. She knew the service well and was an easy process. She walked us through the steps and gave us a complete instruction on how this storage unit rental works. The facilities seem to be clean and secure. I would highly recommend.