Self Storage Berkley Mall in Goldsboro, NC

I had an amazing experience! I worked with Elle Burton. Customer service was great. I got all my questions answered. Was able to get my items moved as soon poss... Read More

I had an amazing experience! I worked with Elle Burton. Customer service was great. I got all my questions answered. Was able to get my items moved as soon possible. It was quick , easy, and straight to the point.

Elle was very polite and welcoming to me and my family. She was very kind when answering any questions we had. She made my sign up process really easy.

Elle was amazing with helping me get the unit I needed. She explained everything effectively and effortlessly, making the entire process quick and concise. If... Read More

Elle was amazing with helping me get the unit I needed. She explained everything effectively and effortlessly, making the entire process quick and concise. If you’re thinking about storing here, please do!

Elle Burton has and continuously does an extraordinary job with helping get all that I need done for my storage unit. She is very, insightful and thorough with ... Read More

Elle Burton has and continuously does an extraordinary job with helping get all that I need done for my storage unit. She is very, insightful and thorough with me and NEVER leaves in the dark. Thank you Elle!!!! You are awesome as always!!!

Elle is amazing! Honest, straightforward, and kind. Answered every question I had and made me feel comfortable signing a lease with Compass!

I can’t recommend Compass enough. From start to finish, they made the process seamless and stress-free. The staff was incredibly helpful, professional, and at... Read More

I can’t recommend Compass enough. From start to finish, they made the process seamless and stress-free. The staff was incredibly helpful, professional, and attentive to my needs, ensuring I got the perfect storage solution. The facility is secure, and easy to access, which gave me complete peace of mind about storing my belongings there. Their customer service was great! If you’re looking for reliable storage with top-notch service, this is the place to go!

Manager Elle Burton was absolutely amazing. She was very professional and she made sure that all of my needs were met. Thank you so much.

I recently had a fantastic experience with Compass Storage, thanks to Wendy Immediately following my attempts to make a reservation online I received a call fr... Read More

I recently had a fantastic experience with Compass Storage, thanks to Wendy Immediately following my attempts to make a reservation online I received a call from Wendy to gather more information. At that time Wendy was helpful and answered my important questions

Excellent customer service. The main selling point was Elle, the unit manager. It was not the cheapest and it wasn’t the most expensive but out of everywhere ... Read More

Excellent customer service. The main selling point was Elle, the unit manager. It was not the cheapest and it wasn’t the most expensive but out of everywhere I checked it was the best option. Also the cleanest and most convenient access. Customer service this good is extremely hard to come by these days. Thank you Elle for the wonderful and easy experience.

Elle is fantastic! She offered excellent customer service. She helped with price matching, she’s very informative, and Compass storage is military friendly. H... Read More

Elle is fantastic! She offered excellent customer service. She helped with price matching, she’s very informative, and Compass storage is military friendly. Highly recommend for a smooth process when getting a storage unit.

Wendy was superb at helping me find exactly what I needed. I wasn’t sure what unit would be the best for me and she was very patient explaining and showing al... Read More

Wendy was superb at helping me find exactly what I needed. I wasn’t sure what unit would be the best for me and she was very patient explaining and showing all the options to me. Definitely recommend this place.

I was looking for a small storage space to hold containers when I stumbled across this location. I met with an employee, Elle, who provided amazing service and ... Read More

I was looking for a small storage space to hold containers when I stumbled across this location. I met with an employee, Elle, who provided amazing service and was able to get me into a unit with in 30 minutes of me arriving. This was amazing and fast service, thank you Elle.

Customer service representative was very kind and helpful! She knew the units very well and was a big help to us choosing which unit we needed. Would definitely... Read More

Customer service representative was very kind and helpful! She knew the units very well and was a big help to us choosing which unit we needed. Would definitely recommend.

Elle was an amazing person to work with. Very polite and explained everything thoroughly. She gave me her card for anything I may need or questions I need answe... Read More

Elle was an amazing person to work with. Very polite and explained everything thoroughly. She gave me her card for anything I may need or questions I need answered. So great to have amazing customer service!!!

Customer service was fantastic. They were very helpful. I am new to the area, and made me feel right at home. The units are very protected, and staff is willing... Read More

Customer service was fantastic. They were very helpful. I am new to the area, and made me feel right at home. The units are very protected, and staff is willing to do whatever to make sure your things feel safe!

Working with Elle was a breeze! She welcomed us with a big smile and was so thorough in showing us our storage options as well as explaining everything. She was... Read More

Working with Elle was a breeze! She welcomed us with a big smile and was so thorough in showing us our storage options as well as explaining everything. She was refreshing to work with after dealing with movers and leasing agents across state lines. Thank you for your wonderful customer service, Elle!

Thank you Elle for amazing service every time. Staff here is so patient, knowledgeable, and kind. I have rented in the past from other companies and haven’t a... Read More

Thank you Elle for amazing service every time. Staff here is so patient, knowledgeable, and kind. I have rented in the past from other companies and haven’t always received above and beyond customer service experience. That’s how you can tell when someone loves what they do because they do it well.

The best quality customer care services and management team they have to offer for anyone!!! I definitely recommend them to anyone because this is my second tim... Read More

The best quality customer care services and management team they have to offer for anyone!!! I definitely recommend them to anyone because this is my second time storing with them and never had any issues. To be frank with anyone they are very helpful and sweet to everyone. I always enjoy the vibe and conversation with them. Thank you Ms. Wendy, Ms. L, and Ms. Stacia for the best services ever!!! Sincerely, Jeff Vanhlevong.

I’ve rented with Compass Storage on Berkeley Blvd in Goldsboro since 2017 with 3 different units. Staff like Mrs. Wendy and Ms. Elle have been an absolute b... Read More

I’ve rented with Compass Storage on Berkeley Blvd in Goldsboro since 2017 with 3 different units. Staff like Mrs. Wendy and Ms. Elle have been an absolute blessing to me. They are always sure to go the extra mile to ensure I am taken care of. They are friendly, considerate, knowledgeable and helpful with any questions or concerns I may have. I’d say, they represent well. This is why I will continue to recommend Compass to others and choose them for my storage needs. ??

Wendy is amazing, efficient and so friendly. She was very accommodating when I messed up my own reservation online. She’s simply outstanding and has exemplary... Read More

Wendy is amazing, efficient and so friendly. She was very accommodating when I messed up my own reservation online. She’s simply outstanding and has exemplary customer service skills! I’ll come back and recommend her to everyone!

Very thorough and detail oriented. Fantastic customer service. They helped us get my daughters storage unit setup and they are the nicest i have ever seen or me... Read More

Very thorough and detail oriented. Fantastic customer service. They helped us get my daughters storage unit setup and they are the nicest i have ever seen or met coming from Alaska and first time in the south. Very clean and the nice AC was a plus to help me survive the heat in the south. Very very nice ladies. They welcome us and was kind. The lady was reading all the contracts by heart and all the details she memorizes and was so professional explaining it. 5 stars!

The absolute greatest customer service and I am so glad we found this place. Facility is clean and units are as well. The two ladies are phenomenal, welcoming, ... Read More

The absolute greatest customer service and I am so glad we found this place. Facility is clean and units are as well. The two ladies are phenomenal, welcoming, and took great care of us. 20/10 for overall customer service, support, and experience.

Absolutely great customer service! Wendy was ready for the heat and kept us hydrated and checked on us periodically. Will recommend!

I rarely give five stars only because I believe there is always room for improvement. I enjoyed working with Ms. Wendy, very knowledgeable and professional in h... Read More

I rarely give five stars only because I believe there is always room for improvement. I enjoyed working with Ms. Wendy, very knowledgeable and professional in her capacity as General Manager. I spoke with El (?) on the phone several times, also very professional. They are a great team.

Wendy is amazing! Great customer service! I’m not from the area and she made me feel very comfortable and made sure all my needs were met!

Excellent customer service! Personal and professional all rolled into one! We appreciate everything done to help get us in the perfect unit for us! Would defini... Read More

Excellent customer service! Personal and professional all rolled into one! We appreciate everything done to help get us in the perfect unit for us! Would definitely recommend to all our friends who need storage!

Wendy provided me with excellent customer service today. She was informative and friendly. She’s a great representation of the company. Great Job!

The staff has been awesome. I used this facility for 10 months. Never had a problem with anything. If I had questions that happily answered them. I emptied my s... Read More

The staff has been awesome. I used this facility for 10 months. Never had a problem with anything. If I had questions that happily answered them. I emptied my storage today. If I ever need to store items in the future I will definitely return to this location.

Wendy was wonderful helping me get the right sized unit for my furniture. She explained everything in detail. Excellent customer service. Thank you! Also, this ... Read More

Wendy was wonderful helping me get the right sized unit for my furniture. She explained everything in detail. Excellent customer service. Thank you! Also, this is my second time renting here.

Wendy was fast and courteous. Wendy provided great customer service and walked me through the units to get an idea of what size I would need.

The ladies i spoke to were super nice and friendly, as a first timer i felt comfortable. They offered a good bargin when i went, one free month of storage and a... Read More

The ladies i spoke to were super nice and friendly, as a first timer i felt comfortable. They offered a good bargin when i went, one free month of storage and a low price every month from then on. It's also pretty conveniently placed for storing our personal items. Highly recommended!

Amazing costumer service, answered every question, very informative and descriptive. Appreciated the service with a smile. Made my process very easy, simple and... Read More

Amazing costumer service, answered every question, very informative and descriptive. Appreciated the service with a smile. Made my process very easy, simple and quick. Would highly recommend.

Wendy is so sweet and extremely helpful! Moving is so stressful and she has helped make it so much easier and less stressful. Appreciate compass storage endless... Read More

Wendy is so sweet and extremely helpful! Moving is so stressful and she has helped make it so much easier and less stressful. Appreciate compass storage endlessly!

Elle was so nice and helpful. She carefully made sure that she went over all the information and that all my needs were met! Best customer service ever! Thank y... Read More

Elle was so nice and helpful. She carefully made sure that she went over all the information and that all my needs were met! Best customer service ever! Thank you Compass Self Storage and thank you Elle.

I was a recent customer. Came in quick. They showed me 3 different storage units. Had a smile and we had fun. Will recommend to anyone if you need storage.

Love the associates here! They are kind and professional, and make me feel like a valued customer. The office and storage units are also clean and well cared fo... Read More

Love the associates here! They are kind and professional, and make me feel like a valued customer. The office and storage units are also clean and well cared for. Thank you Wendy and team for being awesome! I will definitely recommend this location to friends and coworkers.

The most professional and affordable units around. Great customer service. Very honest. Will find you a unit for your budget!! They will work with you.

Elle is simply amazing! Explained everything very well and made me feel very comfortable with the whole process. Highly recommend.

Elle was absolutely amazing to work with. She is very knowledgeable and professional. She took her time to explain everything to me and show me the unit that wo... Read More

Elle was absolutely amazing to work with. She is very knowledgeable and professional. She took her time to explain everything to me and show me the unit that would best fit my organization's needs. She's an extremely hard working manager and you have a gem.

Mrs. Wendy Moore was a Great help. She truly went beyond the call of duty to assist me in finding what I need. If your in the Goldsboro area I definitely recomm... Read More

Mrs. Wendy Moore was a Great help. She truly went beyond the call of duty to assist me in finding what I need. If your in the Goldsboro area I definitely recommend you contact her. Tremendous Customer Service.

Elle and Wendy were great help! They both were very attentive and gave me all the information I needed. I will definitely recommend this place

Wendy was awesome. Very courteous and helpful. Attentive with all needs. Took the time to make me feel welcome as a new client. Great job. Well done. Thank... Read More

Wendy was awesome. Very courteous and helpful. Attentive with all needs. Took the time to make me feel welcome as a new client. Great job. Well done. Thanks.

We had a wonderful experience. The general manager was very sweet and informational. Would highly recommend this location to others looking for a good storage p... Read More

We had a wonderful experience. The general manager was very sweet and informational. Would highly recommend this location to others looking for a good storage place.

Elle was so great it taking care of our moving needs. Giving us the best customer service to make our move have the smoothest and easiest outcome. I recommend c... Read More

Elle was so great it taking care of our moving needs. Giving us the best customer service to make our move have the smoothest and easiest outcome. I recommend compass self storage for all your moving needs!

Wendy was very friendly and highly accommodating. She showed me the unit I originally booked, with insufficient space. She had no issue getting me a new unit wi... Read More

Wendy was very friendly and highly accommodating. She showed me the unit I originally booked, with insufficient space. She had no issue getting me a new unit with the same one-month rent-free offer with a Google review. I've rented with Compass in the past, and as a return customer I highly recommend their facility. Ask for Wendy!

My first time renting out a U-haul and my service was excellent. Elle Burton was very king and the most helpful. She made the process very easy and simple, and ... Read More

My first time renting out a U-haul and my service was excellent. Elle Burton was very king and the most helpful. She made the process very easy and simple, and was very polite. I feel much more comfortable coming back!

My first time renting out a U-haul and my service was excellent. There was an older lady helping my wife and I. She made the process very easy and simple, and w... Read More

My first time renting out a U-haul and my service was excellent. There was an older lady helping my wife and I. She made the process very easy and simple, and was very polite. I feel much more comfortable coming back!

Elle is so professional. She knew the day before I was coming so she swept and cleaned the unit. Fast with my paperwork and efficiently to care of all my needs... Read More

Elle is so professional. She knew the day before I was coming so she swept and cleaned the unit. Fast with my paperwork and efficiently to care of all my needs! Very welcoming and made sure I knew the policy on moving in my items and moving out. Thank you Compass for finding a jewel employee who cares!

Wendy Moore was very helpful, informative and friendly. Her service was stellar and speedy. Thank you for the stress less process!

Wendy was a wonderful help. I was pressed for time to start with and showed up early so I could get started at 9 sharp. She was already there and open for bus... Read More

Wendy was a wonderful help. I was pressed for time to start with and showed up early so I could get started at 9 sharp. She was already there and open for business 10 minutes early and I was in and out quickly.

Elle was a joy to work with. She thoroughly answered all of our questions and put our minds at ease about using this storage facility. We had no issues and felt... Read More

Elle was a joy to work with. She thoroughly answered all of our questions and put our minds at ease about using this storage facility. We had no issues and felt very secure in keeping our belongings at this location. 100% recommend using Compass!

She was the manager I have every dealt with! She was thoughtful and caring and truly cared about helping! She explained everything throughout the process! 10/10... Read More

She was the manager I have every dealt with! She was thoughtful and caring and truly cared about helping! She explained everything throughout the process! 10/10 best manager out there!

Wendy was absolutely delightful. She made a horrible day completely great. Honestly she made the whole process a breeze and walked us through every step of the ... Read More

Wendy was absolutely delightful. She made a horrible day completely great. Honestly she made the whole process a breeze and walked us through every step of the way. I’ll never have another storage unit anywhere else. 10000/10

Elle was a beacon of both professional and personal courtesy. An absolute joy to work with. It’s been a very rough start and just her pleasantness aided in th... Read More

Elle was a beacon of both professional and personal courtesy. An absolute joy to work with. It’s been a very rough start and just her pleasantness aided in the day. Thank you Ms. Elle

I’ve rented here for about half a year and have received excellent service and quality storage. Clean safe premises and friendly people up front, thanks to We... Read More

I’ve rented here for about half a year and have received excellent service and quality storage. Clean safe premises and friendly people up front, thanks to Wendy and Elle for looking after my belongings!

Wendy is such an angel ?. She is always friendly, courteous and professional. She always greets me with a warm smile and heart ??. She is awesome! You are bless... Read More

Wendy is such an angel ?. She is always friendly, courteous and professional. She always greets me with a warm smile and heart ??. She is awesome! You are blessed and fortunate to have her on your team!

Elle was absolutely amazing! From my calling to inquire the day before, to my completing my registration process in person, and ultimately seeing my storage spa... Read More

Elle was absolutely amazing! From my calling to inquire the day before, to my completing my registration process in person, and ultimately seeing my storage space and getting fully moved in, Elle could not have been more accommodating, kind, patient, or helpful! I recommend this location without the slightest reservation thanks to her and am so glad I chose Compass for my storage needs!

Wendy is amazing !! This moving experience was already stressful enough and she literally made things 100x better . The process was smooth and she makes it wher... Read More

Wendy is amazing !! This moving experience was already stressful enough and she literally made things 100x better . The process was smooth and she makes it where this is the only place I will store my belongings at . She is very informative and helpful . Thank you so much Wendy !!

I rented at this location under the old management years ago and I am very happy to work with them under compass. The GM Windy was very helpful in getting me se... Read More

I rented at this location under the old management years ago and I am very happy to work with them under compass. The GM Windy was very helpful in getting me set up with a unit. She explained the ins and outs of how they operate. Ensured I knew which numbers to call if I had an issue that needed immediate response vs if it could wait. Handle all paperwork very quickly.

Steven was great and very helpful. Highly recommend this place. Fiat pricing and has power available for keeping the humidifier running while stored

Elle was the person who helped us establish our storage unit account. She was very thorough and helpful. She explained everything including how to access the lo... Read More

Elle was the person who helped us establish our storage unit account. She was very thorough and helpful. She explained everything including how to access the location through the app. My wife and were very pleased with her service.

Wendy M. is awesome. Great conversation and also helped me out both times I came in for help. If I ever move back to NC I will definitely be using their service... Read More

Wendy M. is awesome. Great conversation and also helped me out both times I came in for help. If I ever move back to NC I will definitely be using their services again!

Very pleasant experience..the young lady that assisted me name was Elle ...I so love her personality. She is perfect to deal with the public.i will tell a frien... Read More

Very pleasant experience..the young lady that assisted me name was Elle ...I so love her personality. She is perfect to deal with the public.i will tell a friend to check you guys out. And I will tell them to ask for Elle.....answered all my questions no matter how small. And made me feel like I was part of the family.

I called and visited compass self storage. I was assisted by Rep. Wendy. She was extremely helpful. She helped me with locating a truck, although I went a diff... Read More

I called and visited compass self storage. I was assisted by Rep. Wendy. She was extremely helpful. She helped me with locating a truck, although I went a different direction. She educated me on the process of renting a storage, and asked me several times if I was sure about renting the size unit I did rent. I appreciated that the most because I wanted to ensure that my item fit well in the storage and store my items as easy and effortlessly as possible….Thanks, Wendy!

I found Compass Storage online when I looked up storage units closest to my location. The website was pretty easy to navigate and I was able to reserve an air c... Read More

I found Compass Storage online when I looked up storage units closest to my location. The website was pretty easy to navigate and I was able to reserve an air conditioned unit in just a few steps. One of the managers reached out to me about 1-2 days after; she was polite and gave me clear instructions on how to find them. I rented the 5x10 ac-controlled unit for clothes, stuffed toys, and papers. At the office, the procedures were explained clearly to me and the staff member was very helpful.

Wendy was very nice and accommodating. She was more than willing to show me the available units and get me set up with everything I needed! Highly recommend!

Wendy has some of the best customer service I have ever experienced. At a time where I am already stressed from moving she has showed courtesy and grace when sh... Read More

Wendy has some of the best customer service I have ever experienced. At a time where I am already stressed from moving she has showed courtesy and grace when showing us multiple units and answeing a thousand questions. I would recommend this business just because of her.

Lexie did a great job with our RV rental. I was running late and she stayed late just to wait for me. She was very professional and kind. Steven also did a gre... Read More

Lexie did a great job with our RV rental. I was running late and she stayed late just to wait for me. She was very professional and kind. Steven also did a great job with periodic follow up calls to inform us when our rental would be available as we were moving from Melbourne to St Johns. I would highly recommend Compass Self Storage!

Wendy was very helpful and a sweet person! For anyone stationed at SJ, I would highly recommend this place. Not only is it the closest storage location to bas... Read More

Wendy was very helpful and a sweet person! For anyone stationed at SJ, I would highly recommend this place. Not only is it the closest storage location to base, it is also the best. Wendy and the rest of the team constantly patrol the area and took great care of my family.

I was so impressed by all the staff! Elle in particular was an absolutely amazing person! She made everything so easy for me after such a difficult move! I w... Read More

I was so impressed by all the staff! Elle in particular was an absolutely amazing person! She made everything so easy for me after such a difficult move! I wish I could give her more than 5 stars because she made my whole year by her awesome customer service and kindness! The facility is nice clean and in a great location. 150% recommend them for all your moving needs!

I was so impressed by all the staff! Elle in particular was an absolutely amazing person! She made everything so easy for me after such a difficult move! I w... Read More

I was so impressed by all the staff! Elle in particular was an absolutely amazing person! She made everything so easy for me after such a difficult move! I wish I could give her more than 5 stars because she made my whole year by her awesome customer service and kindness! The facility is nice clean and in a great location. 150% recommend them for all your moving needs!

The GM, Wendy Moore, was super nice and made getting a storage unit extremely easy. I showed up a bit later in the day and forgot some needed paperwork. Wendy w... Read More

The GM, Wendy Moore, was super nice and made getting a storage unit extremely easy. I showed up a bit later in the day and forgot some needed paperwork. Wendy was so nice she kept the office open late for me to grab my info and come back so I wouldn’t have to come back the next day. Awesome customer service, great easy storage, definitely recommend. They even have a mil discount.

The staff at Berkeley is the best. They are patient, polite and understanding. It takes a special person to be able to put themselves in your shoes yet because ... Read More

The staff at Berkeley is the best. They are patient, polite and understanding. It takes a special person to be able to put themselves in your shoes yet because able to do their job successfully. El and Wendy has excellent customer service skills& always answers when needed. Great team players too. Wendy we want to send a special thanks to you. Your an angel as always ,you really go over and beyond for your customers.

Rented a 10 ft U-Haul truck from here. Excellent location just outside of SJAFB main gate. Amazing customer service was in and out within 10 minutes. Office was... Read More

Rented a 10 ft U-Haul truck from here. Excellent location just outside of SJAFB main gate. Amazing customer service was in and out within 10 minutes. Office was neat, clean and very organized.

I had a wonderful experience with your employer Elle. She assisted me with a storage unit and U- Haul. She was confident in her knowledge of all things involvin... Read More

I had a wonderful experience with your employer Elle. She assisted me with a storage unit and U- Haul. She was confident in her knowledge of all things involving my agreement and kept a courteous attitude throughout my whole experience. I will definitely come back and do business with you all again because of her grace and understanding.

I had a unit here for about 4 years. Finally came back to empty it out after moving out of state. Forgot my key and they were able to help me cut the lock and a... Read More

I had a unit here for about 4 years. Finally came back to empty it out after moving out of state. Forgot my key and they were able to help me cut the lock and arrange to have the stuff I no longer needed removed. The manager, Wendy was a tremendous help and showed up on her own time to help me out. Great people, great business with great customer support. I would absolutely use them again. Thank you!