I wanted to take a moment to recognize the outstanding customer service I received from Brandon at Compass Storage. He went above and beyond to accommodate me, ... Read More

I wanted to take a moment to recognize the outstanding customer service I received from Brandon at Compass Storage. He went above and beyond to accommodate me, even on short notice, and I truly appreciate his efforts. His dedication to ensuring I had a positive experience made a significant difference. I would highly recommend Compass Storage to anyone in need of storage solutions, thanks to Brandon's exemplary service. Thank you for making my experience so seamless!

If you’re thinking about renting storage space here… do it!! Brandon was very detailed with all the questions we had. He made us feel comfortable with renti... Read More

If you’re thinking about renting storage space here… do it!! Brandon was very detailed with all the questions we had. He made us feel comfortable with renting storage space here. We will definitely be referring him and this establishment to our friends & family!

Brandon was so helpful and made the process very easy. He took his time to show me the unit sizes and explain them all in terms of what I need. Brandon is defin... Read More

Brandon was so helpful and made the process very easy. He took his time to show me the unit sizes and explain them all in terms of what I need. Brandon is definitely the guy to see!! Thank you for answering all my questions and giving me all the information straight forward!

I would highly recommend this storage facility They are extremely helpful and knowledgeable he gave me a huge discount and had me in and out no games and no gi... Read More

I would highly recommend this storage facility They are extremely helpful and knowledgeable he gave me a huge discount and had me in and out no games and no gimmicks don’t go anywhere else but here. I needed a storage unit and the units were clean and spacious I would recommend this location to anyone it’s a very clean location.

Mr. Oliver was very nice and very customer service oriented. He was well knowledgeable of any questions and concerns I had. He took care of us in a very timely ... Read More

Mr. Oliver was very nice and very customer service oriented. He was well knowledgeable of any questions and concerns I had. He took care of us in a very timely manner. Will definitely do business with him again!

Brandon was amazing. He was very patient and very helpful with the storage units he also made sure that we had everything we needed for the unit awesome I will ... Read More

Brandon was amazing. He was very patient and very helpful with the storage units he also made sure that we had everything we needed for the unit awesome I will be dealing with him again if I ever need a unit again

Brandon customer service was top tier. He was very helpful assisting me with my unit and had positive energy. I highly would recommend people to get assisted by... Read More

Brandon customer service was top tier. He was very helpful assisting me with my unit and had positive energy. I highly would recommend people to get assisted by Brandon.

Brandon has theeee best customer! He was so helpful to me. I’ll definitely come back and refer people to this location

I had a fantastic experience with Brandon (Agent) at Compass Storage. He was incredibly helpful and knowledgeable, making the entire process of renting a storag... Read More

I had a fantastic experience with Brandon (Agent) at Compass Storage. He was incredibly helpful and knowledgeable, making the entire process of renting a storage unit stress-free. Also the property is very clean and safe. I highly recommend Compass Self Storage!

Sterling and Brandon are amazing. The energy was great and they were extremely helpful in helping me understand the different unit sizes.

The property manager, Brandon was extremely knowledgeable and helpful when assisting me with my rental unit. Brandon was also very personably and cared about th... Read More

The property manager, Brandon was extremely knowledgeable and helpful when assisting me with my rental unit. Brandon was also very personably and cared about the my concerns and needs. I’d give him 10 stars if I could!!!

I have used Compass Storage in the pass, but Brandon by fair was AMAZING!! From check in to check out. He was very informative with all changes and increase. By... Read More

I have used Compass Storage in the pass, but Brandon by fair was AMAZING!! From check in to check out. He was very informative with all changes and increase. By far my best experience.

I had a wonderful experience working with Brandon! He was extremely professional, helpful, and made the entire process seamless. Brandon went above and beyond t... Read More

I had a wonderful experience working with Brandon! He was extremely professional, helpful, and made the entire process seamless. Brandon went above and beyond to ensure I had everything I needed, and his attention to detail was impressive. The facility was clean, secure, and well-maintained, thanks to his efforts. I highly recommend this location and appreciate the outstanding customer service. Keep up the great work!

Brandon helped me secure a unit. He was very personable and knowledgeable. This was my first time renting a unit and I didn’t know what to expect but he made ... Read More

Brandon helped me secure a unit. He was very personable and knowledgeable. This was my first time renting a unit and I didn’t know what to expect but he made me feel at ease!!

Brandon was very helpful. He called to remind me of my reservation during a difficult family emergency. After things settled I called to make sure my reservatio... Read More

Brandon was very helpful. He called to remind me of my reservation during a difficult family emergency. After things settled I called to make sure my reservation was still active along with the promotion. I was so grateful that the promotion would still be granted after days of not showing up to get the unit. I called to speak with him and set a time to get the unit. He was professional and pleasant to work with.

I spoke with Brandon at the Fairburn location on Senoia. He explained pricing and how everything works really clearly. He even gave me tips for creating the bes... Read More

I spoke with Brandon at the Fairburn location on Senoia. He explained pricing and how everything works really clearly. He even gave me tips for creating the best budget. I was impressed with his honesty and I chose to use this company as a result.

Sterling has been a great help very pleasant to work with. Everything i needed he got it done in a timely fashion. I would definitley recommend.

Brandon was well prepared and very knowledgeable about the storage units. He gave good direction on which size unit to best fit my storage needs. Brandon was ve... Read More

Brandon was well prepared and very knowledgeable about the storage units. He gave good direction on which size unit to best fit my storage needs. Brandon was vey friendly and has a great personality. Thanks for everything Brandon.

Streling was a great help. He was very knowledgeable and very friendly. I definitely had a pleasant experience

Awesome service today by Michael! Came in for boxes and he was fast, friendly, and helpful! If you're in the area go see Michael for your storage needs!

Outstanging service. Was able to make contact with Michael and get a unit quickly. He was professional and had an absolutely outstanging customer service attitu... Read More

Outstanging service. Was able to make contact with Michael and get a unit quickly. He was professional and had an absolutely outstanging customer service attitude.

Walking in I was greeted with a warm welcome from Michael. He let me know immediately that he was assisting someone and would be right with me. He gave everyone... Read More

Walking in I was greeted with a warm welcome from Michael. He let me know immediately that he was assisting someone and would be right with me. He gave everyone that walked in while I was there the same response and attention. He made my experience fun, easy, fast, and worry free. Thank you Michael he explains everything from start to finish!

Michael Smith was great, He help me with 5 auction units I brought. I really appreciate his time and patience! Thank you.

Michael. S has excellent customer service; He went above and beyond to get me pricing for several different units, and he was very patient and understanding. I ... Read More

Michael. S has excellent customer service; He went above and beyond to get me pricing for several different units, and he was very patient and understanding. I will be referring my corporate partners to Compass Storage. Thank you, Michael.

The facility is very very nice and clean. The staff are helpful, and fun to chat with. Straightforward transaction, you'll be in and out in no time.

Hello, I'm writing to report Sterling Cannon (GM) for the location mentioned in the subject line. Upon arrival at 2pm there was no one onsite and a sign at the ... Read More

Hello, I'm writing to report Sterling Cannon (GM) for the location mentioned in the subject line. Upon arrival at 2pm there was no one onsite and a sign at the door stated someone will return at 2:30p. So I waited and my father had soon arrived after me as we were waiting to switch the account to my name from his name. Sterling came flying in the car about 2:45p to open the door for myself and another caucasian couple that were waiting for him also. He gets out of the car to open the door, I walk in behind him and he asks was I there first? I replied yes I was her first. He then says how can I help you? I proceeded to explain why I was there and he immediately states I'd have to wait for my Dad even though I did get a chance to fully explain nor did he care to ask more specific questions. Minutes later the couple walk in to wait till their turn, as he was assisting someone that came after me also. While working the customer when the couple comes in he asks them also if they were here first? At this point, I commented why would I lie about who was here first? He IMMEDIATELY gets an ATTITUDE with me and tells me what he's not gonna do (just look at your cameras from yesterday 7/28 around 2:30p). He goes with idle threats of calling the police and that he's not gonna service me. THIS IS UNACCEPTABLE BEHAVIOR AND DEFINITELY FROM A GM!! I no longer to deal with him in the future

Sterling Cannon is the Man! Had some mishaps this morning but Mr. Cannon and the Compass Team took care of me all the way through! Patience is key and customer ... Read More

Sterling Cannon is the Man! Had some mishaps this morning but Mr. Cannon and the Compass Team took care of me all the way through! Patience is key and customer service was on point! Thank you and I’m proud to be a committed customer!

Michael Smith was a great help. He was through in explaining everything. Very helpful and friendly! Highly recommended him!!

Visit storage to rent a space today. Sterling Cannon was very professional. Great customer service. If your ever looking for storage come by and ask for Sterl... Read More

Visit storage to rent a space today. Sterling Cannon was very professional. Great customer service. If your ever looking for storage come by and ask for Sterling!

Ms Maria was amazing to work with during my visit to my storage unit! I truly appreciate her customer service and personality. Her and Sterling are both great e... Read More

Ms Maria was amazing to work with during my visit to my storage unit! I truly appreciate her customer service and personality. Her and Sterling are both great every time u call or go into the location!!

It’s always great doing business with Compass self storage in Fairburn. Today I received excellent customer service from Sterling. He was able to answering al... Read More

It’s always great doing business with Compass self storage in Fairburn. Today I received excellent customer service from Sterling. He was able to answering all my questions and made recommendations.

05/22/2024 I came back with my U-Haul that had some damage to it that I was not aware of before I drove off. It is visible to the eye because it was a hole on t... Read More

05/22/2024 I came back with my U-Haul that had some damage to it that I was not aware of before I drove off. It is visible to the eye because it was a hole on the top passenger side. I explained to Sterling that I know I have coverage on the U-Haul that would cover but the issue was that something was used to cover it therefore we both missed it. No one came out to walk around the vehicle before I drove off and I did not open the U-Haul to check it. When I pulled up to the storage facility at U-Haul and opened the back I saw it. I was just trying to explain to the guy what happened because I had coverage. I also tried to explain if I did it I would have felt it. My main concern was if someone else had rented it and did not have the coverage that would have been a worse situation. He didn’t care to hear anything out but made it clear I did it. I have nothing to hide and have never destroyed anyone’s property. If I had done it I did it and it was covered. Same attitude that I didn’t do it and it was still covered. I just wanted him to know that and explain that we missed it. In the video you will see him more calm. By turning on my phone I was able to calm him down in response. He just wanted me off the property and told Maria to go inside and since she did not go inside and ignore me that she was getting in trouble. I don’t get it how his title allows him to speak to your customers that way. I just wanted to tell my side so our mistake will not happen with anyone else. You can see in the video where Maria went into the U-Haul to get the keys that were left from the previous individual. You can also see in the video that she pulls keys out of the U-Haul. I do not believe it was checked in properly to miss all of that but do understand that it was also my job to check all areas. I only took photos of what I saw on the passenger side and didn’t do my due diligence. That is a lesson learned for me because I have rented before from them and I have my monthly storage there I just left my guard down. I wanted to post because no one should have to be thrown out of a facility for explaining what was wrong with the U-Haul. As a customer I should of been heard out. I was not even upset for the damage just disappointed we missed it. I always gets the coverage for accident. There was no need to put Maria in between. She was so sweet just trying to resolve my concerns and tell me how to handle the process with U-Haul. Sterling didn’t even want to tell me how to handle it at all just wanted me to leave because he didn’t want to hear my concerns. I just can not make sense of why he reacted like that. I have never in all my life experience something like that. I am extremely disappointed. 05/21/2024 Great customer service. Sterling was amazing in setting me up with my storage changes and reservations. Picking up the reservation was amazing with Maria. Thank you so much for your amazing customer service!

Maria was more than helpful. I came in thinking that I had a truck reserved but to my surprise, I did not. She was very accommodating and patient.

Maria displayed professionalism and great customer service. Not only did she make sure I understood the different unit sizes, the different units they offer but... Read More

Maria displayed professionalism and great customer service. Not only did she make sure I understood the different unit sizes, the different units they offer but also took me on a tour of the property to show her recommendations. She provided the same energy and excellent customer service with a smile to customers who walked in as well as customers on the phone.

Maria was so kind and helpful with getting us a U-Haul right at closing time. I’m so appreciative for her patience and going above and beyond for us. All I co... Read More

Maria was so kind and helpful with getting us a U-Haul right at closing time. I’m so appreciative for her patience and going above and beyond for us. All I could ask for when it comes to customer service.

Sterling was absolutely the most helpful man I have ever met!!!! He the move into my unit extremely efficient!! Customer service top notch !!!! Definitely sprea... Read More

Sterling was absolutely the most helpful man I have ever met!!!! He the move into my unit extremely efficient!! Customer service top notch !!!! Definitely spreading the word !!

Renting is not east on the customer so it helps when you're treating kindly and fairly...I've always felt this energy from the staff and 8ve been using this par... Read More

Renting is not east on the customer so it helps when you're treating kindly and fairly...I've always felt this energy from the staff and 8ve been using this particular facility for about a year. When I walk in, I am greeted with a smile and helpful information.

I had a good experience with compass.. they have a great general manager named Sterling who helped me out with my questions & needs regarding everything to do w... Read More

I had a good experience with compass.. they have a great general manager named Sterling who helped me out with my questions & needs regarding everything to do with my storage unit. Thank you Compass

NEVERRRR answers the phone or return calls from messages being left on top of the constant raise in rental prices every 6 months that they can’t give you a re... Read More

NEVERRRR answers the phone or return calls from messages being left on top of the constant raise in rental prices every 6 months that they can’t give you a reason why it is. The only time I received an answer when I called was recently when I was there at my storage and couldn’t get in it (lost my key) The guy working at the time was extremely helpful! Keeps auto charging my card even when I do not choose to autopay! I have been trying to reach them for 2 days to cancel my storage to avoid my account being charged, which it is still trying to charge my account and I have yet to speak with them. Called the corporate number for them to contact me and they haven’t at all! It’s so many other instances and I’m over it and then! Unprofessional! If my card is charged and I no longer have things in storage, it’s going to be a problem!! Ridiculous!!

I had a wonderful experience with Michael Smith. He was really attentive to the needs for my storage as well as making sure I got the best offers available.

I had great experience with Micheal. The process did not take long to rent. Michael was very professional understanding and well rounded on the products that th... Read More

I had great experience with Micheal. The process did not take long to rent. Michael was very professional understanding and well rounded on the products that they're selling there for retail. Very friendly respectful. The area is very safe. The units are very nice and clean the office and outside are very nice and clean . I will recommend the stores to all my friends and family.

Jessica was absolutely amazing !!! Great personality. Made my first time experience the best!!! Thank you so much ! You need a raise girl! Going over and beyond... Read More

Jessica was absolutely amazing !!! Great personality. Made my first time experience the best!!! Thank you so much ! You need a raise girl! Going over and beyond ! My son loved you !!

Jessica was very instrumental on the phone with helping me find the correct sized space and setting my reservation. Instore, Sterling was a gem and assisted me ... Read More

Jessica was very instrumental on the phone with helping me find the correct sized space and setting my reservation. Instore, Sterling was a gem and assisted me with getting everything done simply and effectively with no hiccups. They both possess great attitudes and helpful personalities especially during a stressful time! They are what you want and need in customer service!

Great was amazing! Friendly and even took us to see the unit in all the rain. We really appreciate all of her help. Very knowledgeable about how to stack the it... Read More

Great was amazing! Friendly and even took us to see the unit in all the rain. We really appreciate all of her help. Very knowledgeable about how to stack the items inside too!

Jessica helped to make my experience seamless. She contacted me right away about my storage reservation and quickly processed everything for me over the phone a... Read More

Jessica helped to make my experience seamless. She contacted me right away about my storage reservation and quickly processed everything for me over the phone and answered all of my questions. Great customer service! The facility is easy to access and clean. Thank you for making a challenging move easier!

The store clerk Jessica is extremely sweet and very professional. Awesome customer service skills. She went above and beyond to help my family and I. The rates ... Read More

The store clerk Jessica is extremely sweet and very professional. Awesome customer service skills. She went above and beyond to help my family and I. The rates are affordable, and the property is nicely kept. Thank you, Miss Davis!

I had an amazing experience here! When I walked in I was greeted with a very warm welcome by Sterling Cannon. He was very kind while assisting me. I had a lot m... Read More

I had an amazing experience here! When I walked in I was greeted with a very warm welcome by Sterling Cannon. He was very kind while assisting me. I had a lot more questions to ask and he was very pleasant while assisting me and answering my questions. I really appreciate his kindness. Thank you so much selecting a wonderful person to represent your Business!

Jessica gave Great customer service. She was very friendly and the prices were great for my unit and Uhaul, very convenient location for me as well.

Okay so my honest opinion… the best experience renting a storage unit PERIOD. Sterling was BY FAR the kindest most informative representative a person can ask... Read More

Okay so my honest opinion… the best experience renting a storage unit PERIOD. Sterling was BY FAR the kindest most informative representative a person can ask for my service was quick and easy and I’m happy i choose Compass Self Storage.?

I had an outstanding experience with Jessica at Compass Self Storage. Her customer service was truly exceptional – friendly, efficient, and incredibly helpful... Read More

I had an outstanding experience with Jessica at Compass Self Storage. Her customer service was truly exceptional – friendly, efficient, and incredibly helpful. She went above and beyond to ensure all my storage needs were met. I highly recommend Compass Self Storage in Fairburn, thanks to Jessica's exceptional service.

Customer service was great, it was a pleasure to talk to Jessica, knowledgeable and went out of her way to help as much as possible.This is a clean facility ins... Read More

Customer service was great, it was a pleasure to talk to Jessica, knowledgeable and went out of her way to help as much as possible.This is a clean facility inside and all around with much security for customers to feel safe with their belongings .Thank you

We had the pleasure of working with Ms.Jess! She was so so pleasant to work with!!! She gave all important information that we needed for our move in. We were... Read More

We had the pleasure of working with Ms.Jess! She was so so pleasant to work with!!! She gave all important information that we needed for our move in. We were in and out about 10min!! I would definitely recommend this location. Would give 10 ???if I could!! Ty so much for you help!!!

I just happen to stop by. The customer service was awesome. In addition, everyone was pleasant and very informative. Their are multiple choices for self storage... Read More

I just happen to stop by. The customer service was awesome. In addition, everyone was pleasant and very informative. Their are multiple choices for self storage on Sonia Rd. I really suggest you use Compass self storage.

Great customer service and the unit was clean and well maintained. I shopped around and this was the best place for the price. I used them for about 3mths and ... Read More

Great customer service and the unit was clean and well maintained. I shopped around and this was the best place for the price. I used them for about 3mths and had no issues.

I called today about possibly renting a unit, Jessica D was so helpful and very informative. She listened to my needs and I felt that she heard my concerns. Eve... Read More

I called today about possibly renting a unit, Jessica D was so helpful and very informative. She listened to my needs and I felt that she heard my concerns. Even though i didn’t purchase a unit today, I will most definitely in the future. Jessica D has to be my service person for sure!

Jessica was great! I needed help renting a vehicle to move my things into storage, she was very sweet and helpful, if I could leave 10 stars I would!

Omg where do I start this is one of the greatest storage facility I have ever been to. Jessica the store manager is very welcoming, great personality offered g... Read More

Omg where do I start this is one of the greatest storage facility I have ever been to. Jessica the store manager is very welcoming, great personality offered great customer service and warm beautiful smile. Come on down everybody and enjoy the warmth of this great place.

Sterling was great very helpful and knowledgeable. Well be telling others! Well this is what I'm telling others... Call today to ask a few questions and sterli... Read More

Sterling was great very helpful and knowledgeable. Well be telling others! Well this is what I'm telling others... Call today to ask a few questions and sterling was so unpleasant. He even called out my home address as if he was going to come to my home and do something...The owners should review his calls he was very comfortable saying this so I'm sure this is not his first time treating people that pay their money like this.. He needs some training on how to talk to people.

All of my encounters with the staff at Compass Self Storage has been great until today. I called about an issue I was having…my unit rate increased and I was ... Read More

All of my encounters with the staff at Compass Self Storage has been great until today. I called about an issue I was having…my unit rate increased and I was never informed. Sterling (the general manager) was rude and not very helpful. He seemed uninterested in my problem and told me they sent a letter in the mail which I never received. Again this encounter was unfortunate because everyone else has been really nice.

Jessica was very pleasant and courteous. She assisted me with transferring from a larger unit to a unit and ensured that my pricing was accurate!!! Even when ... Read More

Jessica was very pleasant and courteous. She assisted me with transferring from a larger unit to a unit and ensured that my pricing was accurate!!! Even when calling she keeps a kind and professional disposition. She has excellent customer service!!!

Jessica D. Was absolutely great!!! The best customer service. She really helped to make my move smooth!

The staff Charles & Jessica was great. They were very helpful and answered all my questions. Their customer service was unmatched. Do rent nowhere else!!! Si... Read More

The staff Charles & Jessica was great. They were very helpful and answered all my questions. Their customer service was unmatched. Do rent nowhere else!!! Signed satisfied customer!!

I had a problem with the online. I came to the office in Fairburn and Jessica was very nice and full of smile. She handled my situation and got me squared. Tha... Read More

I had a problem with the online. I came to the office in Fairburn and Jessica was very nice and full of smile. She handled my situation and got me squared. Thank You Jessica

Even though I didn't get a unit Jessica was a delight and her customer service was awesome. If I'm ever in need of a storage this will definitely be first one m... Read More

Even though I didn't get a unit Jessica was a delight and her customer service was awesome. If I'm ever in need of a storage this will definitely be first one my list! Thank you!!

Mrs. Jessica was more than helpful! She definitely went above and beyond. I would recommend this place just because of how wonderful their staff is. Thank you P... Read More

Mrs. Jessica was more than helpful! She definitely went above and beyond. I would recommend this place just because of how wonderful their staff is. Thank you Ps: keep smiling Sterling. ?

Compass Self Storage was very professional and helpful. The process was very smooth and simple. I would absolutely recommend this facility to anyone looking for... Read More

Compass Self Storage was very professional and helpful. The process was very smooth and simple. I would absolutely recommend this facility to anyone looking for storage!

Easy check-in. The clerk was friendly, courteous, and approachable. Would have given a 5 stars, but we were given a vehicle that needed maintenance and was s... Read More

Easy check-in. The clerk was friendly, courteous, and approachable. Would have given a 5 stars, but we were given a vehicle that needed maintenance and was stuck for 2 hrs waiting on someone to come and repair tires. Gentleman that came was also very friendly, professional, and courteous. When I called in for roadside assistance the person on the other side hung up on me (phone rang several times..line picked up..heard noises like doors closing and equipment about 4 mins) then the person hung up phone. When I returned the vehicle, the clerk on duty was not as friendly as she was overtaking me and being "nice nasty," advising she was with Compass and not with UHAUL. I was only trying to advise of the maintenance that was performed on the vehicle for their records. Overall, I would use this location again.

Had a wonderful experience. Friendly atmosphere provided by the awesome Ms Lisa Hines. WOUL recommend to anyone needing space. Great rates as well!!!

Lisa Hines had excellent customer service skills, she’s great with customers, she makes sure to answer all your questions, she always takes the time out to ma... Read More

Lisa Hines had excellent customer service skills, she’s great with customers, she makes sure to answer all your questions, she always takes the time out to make sure all your needs are met, l really Appreciate her.

Good customer service. Space readily available for our construction storage project. Manager Lisa Hines is very nice and accommodating.

Lisa and Sterling were both very accommodating to my storage needs. I really appreciate this level of customer service. I’m happy I chose Compass Self Storage... Read More

Lisa and Sterling were both very accommodating to my storage needs. I really appreciate this level of customer service. I’m happy I chose Compass Self Storage!

Visiting the Compass Self Storage on Senioa Rd has been a pleasantly uplifting experience! I came in with the stress that comes with moving and the overwhelming... Read More

Visiting the Compass Self Storage on Senioa Rd has been a pleasantly uplifting experience! I came in with the stress that comes with moving and the overwhelming friendly customer service combined with great options and flexible fees made my time worth it and my choice to store my items here warranted.

Very good customer service and very knowledgeable staff. All needs were met promptly and exceptionally at this location. Great show of teamwork given that eve... Read More

Very good customer service and very knowledgeable staff. All needs were met promptly and exceptionally at this location. Great show of teamwork given that everyone joined in the effort to deliver quality customer service.

I’ve used these guys several times and I have never been disappointed. They have showed up and showed out, whether it was a residential loading/ unloading or ... Read More

I’ve used these guys several times and I have never been disappointed. They have showed up and showed out, whether it was a residential loading/ unloading or packing it into a storage unit. The professionalism and expertise of placement and handling has always exceeded expectations. I have and will continue to recommend as well as utilize their services!

I am writing to express my heartfelt appreciation for the exceptional customer service I received from Stacy Evans and Anthony Bowman during my recent rental ex... Read More

I am writing to express my heartfelt appreciation for the exceptional customer service I received from Stacy Evans and Anthony Bowman during my recent rental experience with U-Haul. From the moment I walked in, Stacy and Anthony made me feel welcomed and valued. They were patient, knowledgeable, and went above and beyond to ensure that I had a positive experience. Their professionalism, attention to detail, and friendly demeanor made the process of renting a U-Haul much less stressful and much more enjoyable. I am truly grateful for their efforts and wanted to take the time to acknowledge their outstanding customer service. They embody the values that Compass Self Storage holds dear and I feel lucky to have had the opportunity to interact with them. I will be sure to recommend Compass Self Storage to my friends and family in the future, and I look forward to my next rental experience with your company. I hope that the ownership takes notice of their hard work and dedication to providing excellent customer service. They are a true asset to your company and a competitive advantage in the Fairburn/Tyrone market. Their efforts should be recognized and appreciated, as they are helping to set Compass Self Storage apart from its competition. Thank you again for everything, John & Kena

My wife and I were coming down to GA from WV for a small trip. We needed a trailer and looked this shop up online. Anthony and Stacy were very helpful by helpin... Read More

My wife and I were coming down to GA from WV for a small trip. We needed a trailer and looked this shop up online. Anthony and Stacy were very helpful by helping us with our needs and understandment on what we wanted. They were really sweet and kind. They offer us a good deal. I definitely would recommend these guys and also would definitely come back again if we need a trailer again.

I love the compass storage team. They are amazing and customer service oriented. It has never been a time when I called or spoke with someone on the management ... Read More

I love the compass storage team. They are amazing and customer service oriented. It has never been a time when I called or spoke with someone on the management team and not feel like I wasn’t being heard. They work with you and listen to understand your situation and needs. I can’t speak for all locations but my fav is the one on Senoia rd! I am never disappointed with their service.

Stacy was GREAT!!! SUPER HELPFUL. She made my check in experience super easy. She was really friendly. If I ever need uhaul again, I will definitely come b... Read More

Stacy was GREAT!!! SUPER HELPFUL. She made my check in experience super easy. She was really friendly. If I ever need uhaul again, I will definitely come back.

I (Shaquail W) just got a storage unit from here a few days ago. It was a super simple process plus Stacy and Anthony were very helpful and nice. I like that St... Read More

I (Shaquail W) just got a storage unit from here a few days ago. It was a super simple process plus Stacy and Anthony were very helpful and nice. I like that Stacy was able to explain everything and very detailed about things I didn’t even think I needed to know. I chose here because it was the most reasonable price and very convenient to where I was. I’m definitely sending business their way.

Anthony and Stacy are amazing to work with. They will help you with whatever you need and walk you through reservations and rentals. While the ones that answe... Read More

Anthony and Stacy are amazing to work with. They will help you with whatever you need and walk you through reservations and rentals. While the ones that answer the main number leave a lot to be desired, they make up for it!

The Staff at this location is AMAZING! They make you feel safe and like family. I would recommend this location to anyone. I feel like my valuables are in good... Read More

The Staff at this location is AMAZING! They make you feel safe and like family. I would recommend this location to anyone. I feel like my valuables are in good hands.

Stacy, Anthony, and Lartise are such an amazing team. They make this place a wonderfully easy, and stress-free process. They really do care about their customer... Read More

Stacy, Anthony, and Lartise are such an amazing team. They make this place a wonderfully easy, and stress-free process. They really do care about their customers, and it shows. They have been a huge help to the project I'm working on, and have gone above and beyond to be accommodating to us. I wish every location had a team like this one! Thank yall so much, looking forward to continuing to do business with yall in the future!

Just want to acknowledge the great customer service that I received on Saturday, October 1st, 2022, the young man was very professional and assisted me with ca... Read More

Just want to acknowledge the great customer service that I received on Saturday, October 1st, 2022, the young man was very professional and assisted me with carrying and putting my boxes ? in my car ?. Compass storage is the place to go.

Professional and courteous service is always what we receive from Stacy Evans and Anthony Bowman at the Fairburn location. They are a great representation of wh... Read More

Professional and courteous service is always what we receive from Stacy Evans and Anthony Bowman at the Fairburn location. They are a great representation of what Customer Service should be. The facility is kept clean and well maintained. Would definitely recommend to anyone looking for a storage unit.

I definitely recommend! Customer Service is A+ and the price is awesome in comparison to competitors. Always professional.

Do not rent a unit from this place or any Compass storage did that matter. They are notorious for rental increases. No one ever answers the phone at this locati... Read More

Do not rent a unit from this place or any Compass storage did that matter. They are notorious for rental increases. No one ever answers the phone at this location and they are extremely unprofessional. I fractured my ankle and my payment was late ONE time out of the year that I had been renting the unit. I called the manger Hal at the corporate number I was given who stated that he could not credit the late payment fee because they were taxed by the state which I still don’t understand.

It’s Friday July 8th, 2022. I came up here at 8:30 to find out they open up at 9:30. I come back up there and NOBODYS here. A red truck is parked out front bu... Read More

It’s Friday July 8th, 2022. I came up here at 8:30 to find out they open up at 9:30. I come back up there and NOBODYS here. A red truck is parked out front but the doors are locked. A FedEx truck that was trying to deliver a package even stopped me and asked me if I worked for them. The time is now 9:43 and whoever is supposed to be here is JUST now pulling up. Almost 30 mins late. Very unprofessional at least have someone who’s going to be on time to OPEN the store. What makes the experience so bad is I asked if they were just now getting there and they lied. I waited all that time for them to tell me they have no trucks. WOW.