Self Storage in Franklin Park Near Sewickley, PA

Kelli is awesome to work with. Always helpful goes the extra mile even keeps my dogs hydrated when I have met the storage unit.

Rented here for about 2 years. I never cared for anyone here, as they were typically short and snappy. But then Kelly came along. Kelly's customer service is th... Read More

Rented here for about 2 years. I never cared for anyone here, as they were typically short and snappy. But then Kelly came along. Kelly's customer service is the only saving grace at this facility. You people need to give her a raise. Every time im here or am passing by, i see her busting her behind for your company. Without Kelly, my rating would not be what it is. Thank you.

I was charged an extra day. Because I don't speak English, I used a mobile phone translator to communicate with the staff, and the staff was very impatient and ... Read More

I was charged an extra day. Because I don't speak English, I used a mobile phone translator to communicate with the staff, and the staff was very impatient and even a little discriminatory. It was Kelly who had good reviews online. I don't know why so many people gave her good reviews, but she gave me a very unfriendly feeling. I rented a car at 10 am and returned it at 5:40 pm. She said she charged me an extra day. I returned the car on the same day, and the business hours are until 6 pm, and I didn't exceed the time. I will never rent a car here again, and I advise those who are attracted by the good reviews not to come here, it's too much

Kelly was very helpful and got me on my way quickly. Upon my return she met me at the truck. I continue to be very impressed by my truck rental experiences an... Read More

Kelly was very helpful and got me on my way quickly. Upon my return she met me at the truck. I continue to be very impressed by my truck rental experiences and this one, and Kelly, was no exception.

The people I dealt with here, especially Kelly Strathen, were super helpful and easy to work with. The site is always clean and well maintained.

We rented a U-Haul truck from this location and dealt with a wonderful employee named Kelly. She was very helpful and very very pleasant to deal with. They shou... Read More

We rented a U-Haul truck from this location and dealt with a wonderful employee named Kelly. She was very helpful and very very pleasant to deal with. They should be happy to have her as an employee. Thanks again.

Kelly was wonderful. Gave a great tour of the facility and made the lease process very simple.

Kelly was very friendly and knowledgeable with all the questions that I had. Would definitely recommend renting here!

Extremely helpful, very polite. I would give her a 10 stars. In todays world you don’t get that kind of service. Thank you Kelly.

Kelly was very nice and made the return of my uhaul very easy! Would definitely recommend for anyone in need!

Super quick and easy to rent a unit here - Kelly was helpful throughout the process as well.

Kelly was very helpful and efficient. She made the picking up of the truck very easy! Will definitely return to rent from Uhaul. Kelly was great.

Kelly was so very efficient and friendly. It was wonderful dealing with her and also Heather on the phone. Thank you!

Fast and easy reservation process online. Immediately called with information to come in. Quick and easy paperwork, reasonable deal and price! Kelly is who call... Read More

Fast and easy reservation process online. Immediately called with information to come in. Quick and easy paperwork, reasonable deal and price! Kelly is who called me and took care of me in person, very nice and helpful. Very happy with service.

Everything fine until Kelly told me I owed $.24 due to a rate increase, and had until the end of notification day (via email) to pay or lose my space. Yes, you... Read More

Everything fine until Kelly told me I owed $.24 due to a rate increase, and had until the end of notification day (via email) to pay or lose my space. Yes, you read that correctly - 24 cents. 24 pennies. "Customer Service" such as that deserves zero business. Plenty of other options, plenty - so, go elsewhere. Insane. The owner offered to talk a couple days later via here...but...this kind of insanity is incredible. 24 cents. Admit to everyone it was totally the wrong move and then we can talk. 24 cents, man. Your people should have a little bit of judgment, especially for those who always pay via an automated payment that you always receive. 24 cents. Admit fault publicly.

Everything fine until Kelly told me I owed $.24 due to a rate increase, and had until the end of notification day (via email) to pay or lose my space. Yes, you... Read More

Everything fine until Kelly told me I owed $.24 due to a rate increase, and had until the end of notification day (via email) to pay or lose my space. Yes, you read that correctly - 24 cents. 24 pennies. "Customer Service" such as that deserves zero business. Plenty of other options, plenty - so, go elsewhere. Insane.

This place is a total disaster. When we rented, the very next year they tried to apply a major rent increase… found another location. Now we bought several ... Read More

This place is a total disaster. When we rented, the very next year they tried to apply a major rent increase… found another location. Now we bought several moving boxes and supplies for using to store dishes… they sold us a box that wasn’t right and did fit inserts properly… now they will not accept a return… RUN AWAY from this place… it is a total rip

Was inquiring about several units as I would need in for business and personal. Kelly helped me thru the whole process and explained everything in detail. She w... Read More

Was inquiring about several units as I would need in for business and personal. Kelly helped me thru the whole process and explained everything in detail. She was able to answer every question that I had,to my satisfaction. Which to he honest is hard to do. Will definitely be using the facility moving forward. Thank you!

Kelly was most helpful in my most recent storage unit issues. Very pleasant to deal with! Always a pleasure to deal with!

Compass is great. It’s clean with easy access and customer service is great. I will definitely use them in the future.

Kelly was great today. I returned a uhaul truck and she made it an easy process. Highly recommend going to this location for storage/uhaul rental

Needed a unit in a hurry and Compass delivered. Indoor units are neat and clean and rental truck available if needed. Kelly set me up with everything I needed t... Read More

Needed a unit in a hurry and Compass delivered. Indoor units are neat and clean and rental truck available if needed. Kelly set me up with everything I needed to move in same day. Thank you Kelly and Compass for your help!

We were very pleased with our experience in dealing with Compass Self Storage on Nicholson Rd. Each of the staff members we dealt with over the past 8+ months ... Read More

We were very pleased with our experience in dealing with Compass Self Storage on Nicholson Rd. Each of the staff members we dealt with over the past 8+ months have been helpful and more than friendly. Especially Kelly! I highly recommend them

Kelly was great she took me and a coworker in from the heat while we were waiting for our ride! She gave us water and was very welcoming! Thankyou so much!

Jane is very friendly and serviced us quickly. Thank you so much for the help! We will definitely stop by here again to rent a UHaul!

Easy and quick! Kelly was extremely personable and made sure we were aware of every step of the process. We’ve rented multiple U-Hauls and this was the best e... Read More

Easy and quick! Kelly was extremely personable and made sure we were aware of every step of the process. We’ve rented multiple U-Hauls and this was the best experience so far!

Fantastic place great people! I was very happy being her for the year I was !!! Very helpful will always come back! Working with Kelly S was awesome and she was... Read More

Fantastic place great people! I was very happy being her for the year I was !!! Very helpful will always come back! Working with Kelly S was awesome and she was very helpful!!!

Kelly is awesome. She made the process of finding the best unit for my storage needs fast and easy. HIGHLY RECOMMEND!!!!

I rented a medium sized unit for 6 months. All of the people were very courteous and easy to deal with. The units are clean and easily accessible. Security is v... Read More

I rented a medium sized unit for 6 months. All of the people were very courteous and easy to deal with. The units are clean and easily accessible. Security is very good. I would definitely recommend and use them again.

Kelly is very friendly and helpful. She's detail oriented and makes sure you're all set before heading out.

Kelly was awesome. She explained everything in great detail, including some items that were not explained well at the pick up location. She Cleary had the custo... Read More

Kelly was awesome. She explained everything in great detail, including some items that were not explained well at the pick up location. She Cleary had the customer’s best interests in mind!

Great experience, very straightforward. Jane was a massive help and communicated with me throughout the process - 5 stars!

Wonderful experience! Kelly met me outside and was very nice. She helped correct a major clerical issue. I would use and recommend again!

Kelly was super cool and helpful. She showed us our unit and was able to answer any questions we had. Will recommend to a friend.

Great location. Clean units. Kelly S was great to work with. Thanks!

Kelly was very helpful both on the phone and in person setting up the unit. Great price and great location perfect for storage needs.

Kelly strathen is great! Very accommodating and knowledgeable about everything. And a nice person!

Was moving to the area so needed a place to store things for a few months. Was a painless and easy process, and Kelly was very helpful during registration. Th... Read More

Was moving to the area so needed a place to store things for a few months. Was a painless and easy process, and Kelly was very helpful during registration. They have good hours, both for office and gate access. Would recommend

Easy fast service. Clean location. Jane and Kelly were very professional, easy to talk to, and very informative. Nice clean inside storage area.

The front desk lady led us to the storage unit and explained how everything worked. We were able to get into the storage unit shortly after

Great service, courteous and friendly. Made it simple and efficient to get storage and start filling it immediately.

Very clean safe environment. Easy access code system for gate on a phone appp. Very friendly highly recommended.

Place we quick and easy to access. Clean facility and friendly staff. Long trip from Ontario and great place to end at

Everyone at the office is so nice. The place is well maintained. They’re very personable. Know everyone that comes by by name. Understanding and just awesome ... Read More

Everyone at the office is so nice. The place is well maintained. They’re very personable. Know everyone that comes by by name. Understanding and just awesome overall. Highly recommend. If I ever move back to Pittsburgh and in need of a storage they’ll be seeing me again.

Ron Brent and the whole team at Compass Self Storage have been amazing partners with my family in storing our items. The facility is clean and well secured with... Read More

Ron Brent and the whole team at Compass Self Storage have been amazing partners with my family in storing our items. The facility is clean and well secured with climate controlled (and non controlled) units of many sizes to hold your precious items. Ron himself drove my family members down to see the units to verify whether there was enough room, and provided excellent and cost worthy recommendations for us when we needed them. We are very happy first time customers and look forward to working with Compass for many years to come!

Awesome local place. I needed to upgrade and even though I had a unit, I shopped around the larger area. Came back to here because the service with Ron is amazi... Read More

Awesome local place. I needed to upgrade and even though I had a unit, I shopped around the larger area. Came back to here because the service with Ron is amazing and pricing is very fair. Highly recommend

Wonderful customer service!! It was amazing to work with someone that was attempting to ensure the needs were met in n the best possible way. No high pressure... Read More

Wonderful customer service!! It was amazing to work with someone that was attempting to ensure the needs were met in n the best possible way. No high pressure sales or attempts to convince me into something I didn’t want! Than you so much!

Great customer service!! Professional and most helpful. Used many storage facilities in the past and this was the best customer service by far !

I had a unit there for over two years. Staff is great. There's easy secure access to the facility. The units themselves are new and clean. The only negative is ... Read More

I had a unit there for over two years. Staff is great. There's easy secure access to the facility. The units themselves are new and clean. The only negative is that it's so nice there that the unit that I was only supposed to have for 6 months turned into 30 months because I just got too comfortable. It's nicer than my garage! If I need a unit again in the future I will definitely rent there again. Oh, and move out was stress free. No crazy long notice required. Most places punish you when you try to leave. These folks are awesome. #1154

I’ve used Compass Self Storage on Nicholson Road a number of times over the past few years and am very pleased with them. Units are clean and in excellent sh... Read More

I’ve used Compass Self Storage on Nicholson Road a number of times over the past few years and am very pleased with them. Units are clean and in excellent shape. The entire facility is kept up and is run very well. On-site staff is great to work with and very accommodating. I’ve even used their u-hauls a few time and what is in the Compass’ staff’s control always has gone well. I highly recommend this location.

Everyone at this company was extremely nice to deal with. When I called, I received a return phone call soon after. The whole process was stress-free and very e... Read More

Everyone at this company was extremely nice to deal with. When I called, I received a return phone call soon after. The whole process was stress-free and very economical. I reserved my unit at one cost, but when the cost dropped just prior to my move in, I received a notice that I would be charged the lower rate. I highly recommend Compass Storage.