Self Storage Units in Smyrna, TN – Nissan Drive

They were very nice and made the process very easy it’s my second time using this facility to rent a uhaul and I have nothing but good things to say about the... Read More

They were very nice and made the process very easy it’s my second time using this facility to rent a uhaul and I have nothing but good things to say about them

Rented a U-haul truck and a storage unit, both on-line. It was very quick and easy. Great customer service!!!! Would definitely recommend.

Moving sucks. Nothing about it is easy except renting the U haul. Derek was helpful and got us what we needed. Brian took the keys at the end and was wonderful.... Read More

Moving sucks. Nothing about it is easy except renting the U haul. Derek was helpful and got us what we needed. Brian took the keys at the end and was wonderful. Thanks for making this part of moving easy.

I had a fantastic experience with Compass Storage Company, thanks to Brian! He was incredibly helpful, professional, and knowledgeable, making the entire storag... Read More

I had a fantastic experience with Compass Storage Company, thanks to Brian! He was incredibly helpful, professional, and knowledgeable, making the entire storage process seamless. He took the time to answer all my questions, helped me find the perfect storage unit, and ensured everything was secure and easily accessible. His friendly attitude and excellent customer service made a huge difference. I highly recommend Brian and Compass Self Storage to anyone in need of a reliable storage solution!

Super helpful and friendly staff. Great specials. The grounds are kept very clean also.

Good quality space and the service was kind. Used these guys when I moved down here and I’m using them for the second time now

Called the location. Derek was awesome. They were ready for my arrival and quickly got me taken care of. The rate was more than half what I was previously payin... Read More

Called the location. Derek was awesome. They were ready for my arrival and quickly got me taken care of. The rate was more than half what I was previously paying somewhere else. I will always check with this location first. The entire team rocks.

Great customer service. They remembered me when I was purchasing moving boxes over the course of a month. I would recommend them.

Quick to get into rental. Friendly employees. Quick to explain everything and very helpful with figure out info for a first time renter.

10/10 recommend compass self storage on Nissan dr. Brittany helped me out tremendously getting me the right storage unit and a uhaul to make my moving weekend a... Read More

10/10 recommend compass self storage on Nissan dr. Brittany helped me out tremendously getting me the right storage unit and a uhaul to make my moving weekend a little easier.

Brittney & Brian were the most helpful and sweet! Their customer service was top notch! They explained everything in perfect detail and made everything easy and... Read More

Brittney & Brian were the most helpful and sweet! Their customer service was top notch! They explained everything in perfect detail and made everything easy and comfortable. Definitely the place to rent a storage unit!

Brittany and Brian were so helpful and friendly. Fast, easy and super helpful! Definitely recommend!

The staff were great With great smile & wonderful treatment Closer location to mu business And the 20 foot fits perfect for my needs Thanks again

Excellent customer service! Site was clean. Everything was discussed ahead of time so terms were clear and concise. Overall, I am happy and glad I picked Compas... Read More

Excellent customer service! Site was clean. Everything was discussed ahead of time so terms were clear and concise. Overall, I am happy and glad I picked Compass for my storage needs.

Derek was extremely helpful with getting our unit rental setup! Super easy and quick experience! Definitely recommend.

They did such a great job! The customer service is phenomenal. My dad's been using them for storage for years, so they were a go to for me! Highly recommend!

Brian and Derek were awesome!! They helped me find my perfect size storage, and gave me an extremely affordable price!!!! 10/10 definitely recommend!!

Great staff! Friendly, efficient, and very helpful! Will use this location again when needed! Looks like a really nice clean storage location if needed and e... Read More

Great staff! Friendly, efficient, and very helpful! Will use this location again when needed! Looks like a really nice clean storage location if needed and easy to get to!

Staff is extremely professional and friendly!!! Renting a uhaul and storage was the easiest part of my move!! Highly recommend. COMPASS got two gems when they g... Read More

Staff is extremely professional and friendly!!! Renting a uhaul and storage was the easiest part of my move!! Highly recommend. COMPASS got two gems when they got Derek and Brittney!!

Used their storage for a few months and uhaul services. Friendly people, good facilities and equipment, excellent pricing. No complaints, would use again if nee... Read More

Used their storage for a few months and uhaul services. Friendly people, good facilities and equipment, excellent pricing. No complaints, would use again if needed.

Excellent staff, customer service was phenomenal. This will be my second time using their services and I can't stress how much they helped me.

I’ve never used one of these before. Process was insanely easy and I spent less than $100 moving myself instead of paying a crew. It was worth it!

Seems like a great place first day bringing my boat to store and seems really nice and everyone is very friendly.

The young lady did a great job assisting me to get my unit today. Thanks so much

Was easy and smoothed process renting with this group. They covered all my needs and answered any questions I had in the process. From start to finish great exp... Read More

Was easy and smoothed process renting with this group. They covered all my needs and answered any questions I had in the process. From start to finish great experience. A+++++

Super fast and friendly service! Derek at the desk was very helpful at making the process easy to understand and as smooth as possible!

Excellent staff! Friendly warm and efficient! Quick and easy process definitely recommend

Great customer service called to confirm my arrival and was very prompt getting my rv into the right size spot and not over charge me for a size bigger I didn'... Read More

Great customer service called to confirm my arrival and was very prompt getting my rv into the right size spot and not over charge me for a size bigger I didn't need

Fast & easy process. I reserved online and was in & out asap. They seem to always have a great special so would recommend.

Great customer service! The First Lady I talk to was nelly she did a great job on explaining what all comes with the unit. Love the transparency. New hire Britt... Read More

Great customer service! The First Lady I talk to was nelly she did a great job on explaining what all comes with the unit. Love the transparency. New hire Brittany has excellent customer service and amazing attitude. Thank you guys!

UPDATED REVIEW FROM MRS AUSTIN. UPON MY MOVING DATE NELLIE ONCE AGAIN WENT ABOVE AND BEYOND!!!! Excellent customer service from Nellie?. Nellie initially took ... Read More

UPDATED REVIEW FROM MRS AUSTIN. UPON MY MOVING DATE NELLIE ONCE AGAIN WENT ABOVE AND BEYOND!!!! Excellent customer service from Nellie?. Nellie initially took me in like a person,. Not a customer. Was very knowledgeable of the pricing and all the questions that I had. Very kind and understanding of my needs. And by far the best pricing out there for the storage and the U-Haul truck rental. Will highly recommend to friends and family.

The lady at the office is a very kind woman. Helps you with everything you need to know about your storage or rentals! Great service definitely

We came in Saturday afternoon and Nellie (peanut) helped make the process very easy and smooth. She was very friendly and helpful through the whole thing.

Derek and Peanut were helpful and attentive and answered my questions and confirmed what information I had already obtained. And it was an easy peasy lemon sque... Read More

Derek and Peanut were helpful and attentive and answered my questions and confirmed what information I had already obtained. And it was an easy peasy lemon squeezy in and out process. Will recommend!!!!

Customer service is everything and the customer service provided by Ms Nellie was everything. Very Sweet Nice lady, very informative. She is the reason why I’... Read More

Customer service is everything and the customer service provided by Ms Nellie was everything. Very Sweet Nice lady, very informative. She is the reason why I’m a customer. Thank You.

I had great customer service today at Compass Self Storage in Smyrna, TN. The person who helped was named Nellie. Ms. Nellie was so friendly and helpful; she ... Read More

I had great customer service today at Compass Self Storage in Smyrna, TN. The person who helped was named Nellie. Ms. Nellie was so friendly and helpful; she explained every thing clearly to me, snd she helped find exactly what I was needing. I like to go to businesses that treat me like I matter and appreciate my business—Ms. Nellie did just that!

Excellent customer service from Nellie & Steve?. Nellie initially took me in like a person,. Not a customer. Was very knowledgeable of the pricing and all the ... Read More

Excellent customer service from Nellie & Steve?. Nellie initially took me in like a person,. Not a customer. Was very knowledgeable of the pricing and all the questions that I had. Very kind and understanding of my needs. And by far the best pricing out there for the storage and the U-Haul truck rental. Will highly recommend to friends and family.

Nellie is a kind and caring person who goes the extra mile to make her customers happy. If I had my own business, I would want to have dedicated people like her... Read More

Nellie is a kind and caring person who goes the extra mile to make her customers happy. If I had my own business, I would want to have dedicated people like her on my team. I hope she is appreciated. She deserves to be.

Nellie was absolutely wonderful at Compass! She got me the best price for what I needed with renting a U-Haul. Nelly is a fantastic help with the moving process... Read More

Nellie was absolutely wonderful at Compass! She got me the best price for what I needed with renting a U-Haul. Nelly is a fantastic help with the moving process. I'm very grateful to her.

Clean well kept facility. Steve, Nellie, Derek do a great job, always responsive and friendly. Highly recommend.

Amazing service from Nellie. Friendly and she very helpful in showing different units so I could see what size I needed. Would recommend!

The staff here are always super nice and courteous. Always willing to help and answer any questions. Would definitely recommend this place to anyone needing any... Read More

The staff here are always super nice and courteous. Always willing to help and answer any questions. Would definitely recommend this place to anyone needing any storage needs.

Mrs. Nellie was a great help with getting us set up with our unit. She was sweet and friendly, so we greatly appreciate her.

Really loved the people there ! They were kind, helpful and courteous. Would definitely recommend going there for your storage needs.

Our go to!! Great place & staff is helpful and nice. First caught our eye honestly because of the signs they put on their screen outside. Totally awesome.

I am very pleased with my experience with Compass Self Storage, they are great people and Steve really helped me out. I recommend these people to anybody 10 sta... Read More

I am very pleased with my experience with Compass Self Storage, they are great people and Steve really helped me out. I recommend these people to anybody 10 stars for Steve.

Full transparency — we don’t rent a space from here. But can we give a round of applause for the fun signs that greet us every day during our commutes/schoo... Read More

Full transparency — we don’t rent a space from here. But can we give a round of applause for the fun signs that greet us every day during our commutes/school routines?? HILARIOUS. Whenever we do need storage, this is where we’ll go!

If you ever need a storage place I highly recommend talking to Nellie at Compass Self Storage. She’s very knowledgeable about all aspects of the business and ... Read More

If you ever need a storage place I highly recommend talking to Nellie at Compass Self Storage. She’s very knowledgeable about all aspects of the business and is extremely helpful. She’ll do whatever it takes to assist you. In this day and age it’s very uncommon to find someone who isn’t just doing a job but truly cares about the customer. Kudos to Nellie!

The Compass location on the Sam Boulevard rocks from the moment I rented the storage till the day I took my items out. I felt completely that my items were safe... Read More

The Compass location on the Sam Boulevard rocks from the moment I rented the storage till the day I took my items out. I felt completely that my items were safe and secure in a nice clean environment the staff you couldn’t ask for better they are so helpful and do everything they can to accommodate. I couldn’t bragging enough on this place. I actually had two units and I still have one. To my house where I had all of my belongings stored, and I was so amazed that everything was just as I placed it in the unit. I had a heating and cooling one and I was kind of concerned about maybe musty, moldy smell and my furniture smells great I have cloth furniture. Oh, no kind of a residual fumes on the stuff that I took out of storage I would definitely highly recommend Compass self storage on Nissan. Nellie is the best.

The Compass location on the Sam Boulevard rocks from the moment I rented the storage till the day I took my items out. I felt completely that my items were safe... Read More

The Compass location on the Sam Boulevard rocks from the moment I rented the storage till the day I took my items out. I felt completely that my items were safe and secure in a nice clean environment the staff you couldn’t ask for better they are so helpful and do everything they can to accommodate. I couldn’t bragging enough on this place. I actually had two units and I still have one. To my house where I had all of my belongings stored, and I was so amazed that everything was just as I placed it in the unit. I had a heating and cooling one and I was kind of concerned about maybe musty, moldy smell and my furniture smells great I have cloth furniture. Oh, no kind of a residual fumes on the stuff that I took out of storage I would definitely highly recommend Compass self storage on Nissan. Nellie is the best.

We've rented here for almost 4 years. Wonderful staff!! Always helpful. Clean campus & storage facilities!! Location is super convenient!

Great experience! They were happy to complete my rental at the end of the day and stayed open to help me right before close, even on a Friday! He had my rental ... Read More

Great experience! They were happy to complete my rental at the end of the day and stayed open to help me right before close, even on a Friday! He had my rental unit paperwork ready to go and we were signed in less than 10min. Thank you for your help and for staying open to assist me on a Friday before a holiday weekend! Cheers, Michelle

Quick and really professional. Steve made the whole experience perfect and completely stress-free! Moving can be difficult, but renting this unit was the easies... Read More

Quick and really professional. Steve made the whole experience perfect and completely stress-free! Moving can be difficult, but renting this unit was the easiest part!

Great customer service! Very helpful on ensuring I have everything I need in my moving and storage process.

Nelllie customer service was excellent. She was friendly and extremely helpful. Because of Nellie’s service I will gladly recommend friends and family to this... Read More

Nelllie customer service was excellent. She was friendly and extremely helpful. Because of Nellie’s service I will gladly recommend friends and family to this facility.

Best storage in the area. Staff was extremely friendly, knowledgeable, and was able to help me navigate through this whole process I had never experienced befor... Read More

Best storage in the area. Staff was extremely friendly, knowledgeable, and was able to help me navigate through this whole process I had never experienced before. Moving was a nightmare but Compass was by far the silver lining I needed. Thanks again

Steve and Nelly took very good care of us. Made the entire process very simple. It really helps they can do Uhaul right there too.

Let me tell you!! As for the staff: I have been working with Millie for a few years now. When I call, we have a great conversation and catch up like old friends... Read More

Let me tell you!! As for the staff: I have been working with Millie for a few years now. When I call, we have a great conversation and catch up like old friends. She has been an amazing person to work with in a world that seems to lack empathy and humanity anymore. As for the units: the units and grounds are clean and well maintained. The security is great and the location is even better. I would highly recommend using them and when you do, ask for Ms. Millie and tell her that Dale sent you

I called in advance and reserved a unit, drove from NY a few days later and was shown right to my unit. Unit is very clean and looks brand new. Prices are ver... Read More

I called in advance and reserved a unit, drove from NY a few days later and was shown right to my unit. Unit is very clean and looks brand new. Prices are very fair and customer service excellent. Short sign in process and we are unloading within 30 minutes. Nellie at the front desk was very helpful both on the phone and in person. Very happy with our choice of storage unit!!

Everyone here has been so helpful. The facility is very clean and well maintained. The manager, Steve, helped us find exactly what we needed and even helped sav... Read More

Everyone here has been so helpful. The facility is very clean and well maintained. The manager, Steve, helped us find exactly what we needed and even helped save us money! Anytime we need help someone is there to resolve our issues. I highly recommend using Compass Self storage and would not trust my storage needs.

Excellent customer service everytime! Very clean, helpful, and very professional. Highly recommended! Nellie is the BEST!

The gentlemen signing me up honored an online discount I found and then gave a discount for the person who referred me. Easy. In and out in less than 15 minutes... Read More

The gentlemen signing me up honored an online discount I found and then gave a discount for the person who referred me. Easy. In and out in less than 15 minutes. Efficient and the cheapest unit I could find in town.

When my wife and I entered we were immediately greeted by Nellie with a smile. She was very patient with us and answered all of our questions. She made the proc... Read More

When my wife and I entered we were immediately greeted by Nellie with a smile. She was very patient with us and answered all of our questions. She made the process so easy.

I have never used self storage, so I had no clue as what I needed to do. The associate, Nellie, was so helpful and professional. She spent her time explaining e... Read More

I have never used self storage, so I had no clue as what I needed to do. The associate, Nellie, was so helpful and professional. She spent her time explaining everything to me, showed me the unit, and discussed all paperwork to be signed. Nellie went above and beyond to meet my needs.

My experience here was super awesome and everybody was so helpful! Especially the front desk representative Nellie, she was so sweet and was super attentive. De... Read More

My experience here was super awesome and everybody was so helpful! Especially the front desk representative Nellie, she was so sweet and was super attentive. Definitely deserve some raises for sure!

Steve at the front desk is very friendly and great to work with. Facilities are nice and clean. I would recommend renting from this location.

The ladies were awesome at the desk! Answered all of my questions were very quick to get me in and out.

Super helpful and answered all my questions. Great place and people! Highly recommend!

They had what I needed, they were courteous and it didn't take very long to take care of me. Real nice people

Nellie, has been helpful with any questions I have about renting storage units and reserving a U-Haul and on short notice. Have a wonderful day

The lady was super helpful in determining what unit was right for us. They have everything you need, and they are so polite. Units are clean and took care of by... Read More

The lady was super helpful in determining what unit was right for us. They have everything you need, and they are so polite. Units are clean and took care of by company.

Call center picked up on first ring advised they had the unit size I needed. Peanut at the office took great care and showed me the perfect unit with easy acce... Read More

Call center picked up on first ring advised they had the unit size I needed. Peanut at the office took great care and showed me the perfect unit with easy access. Love it

The process from start to finish was very easy. Nelly and the staff were very friendly and took the time to make sure my onboarding process was a success.

Just booked in my first ever unit and was Very Pleased with "Nellys" customer service or as alot of people know peanut she was very helpful in explaining the mo... Read More

Just booked in my first ever unit and was Very Pleased with "Nellys" customer service or as alot of people know peanut she was very helpful in explaining the monthly reoccurring bill and all details of the storage unit super nice lady!!! This company should be astounded to have her as a company asset!

Very pleasant experience, was able to view and see the unit quickly and get the unit all within the hour of arriving and viewing the unit. Staff was genuine, ki... Read More

Very pleasant experience, was able to view and see the unit quickly and get the unit all within the hour of arriving and viewing the unit. Staff was genuine, kind and helpful.

Moving and needed a storage unit, Steve and Ashley was very welcoming, helpful, and friendly. Great place easy access snd friendly staff. Thanks guys

I have stuff at other storage places as well as at compass...compass raised their price as anyone does and they did not raise their price as fast as my other st... Read More

I have stuff at other storage places as well as at compass...compass raised their price as anyone does and they did not raise their price as fast as my other storage places did.. the others raised their price much faster and to a much higher rate, I was pleased with compass showing more restraint in that area.. the staff was friendly knowledgeable and was very willing to address any concern of mine and everything was peachy I will use them again

Derrick and Nelly were positively fabulous. They made my experience so wonderful today. Fast efficient and friendly. I highly recommend. All the best, Ashley G... Read More

Derrick and Nelly were positively fabulous. They made my experience so wonderful today. Fast efficient and friendly. I highly recommend. All the best, Ashley Gomez

The office staff is pretty awesome. Derek gave me a ride on the cart over to my unit because it was so hot and offered me a water as well. The rest of the staff... Read More

The office staff is pretty awesome. Derek gave me a ride on the cart over to my unit because it was so hot and offered me a water as well. The rest of the staff is friendly as well especially the lady. Thank you for being a great staff and keeping the place clean and organized.