Latoya at the U-Haul/Compass Self Storage has great customer service, she is thorough and has her customer's best interest in mind. Highly recommended!

Latoya is very nice and as helpful as she can be. The rest of the company is a complete SCAM they increase the price every six months and not by a couple dollar... Read More

Latoya is very nice and as helpful as she can be. The rest of the company is a complete SCAM they increase the price every six months and not by a couple dollars by like $20 or $30 these hidden fees were not explained during the contract signing or else I would have chosen another company! Once I move my things from here I’ll never be back nor recommend this company to ANYONE! Also when you call cooperate they are of ZERO HELP! If I could post without any stars I would but you have to leave at least one star!

Mrs. Latoya Walker was an absolute joy in assisting my parter and I in obtaining a reliable, secure and trustworthy storage unit. She was not only knowledgeable... Read More

Mrs. Latoya Walker was an absolute joy in assisting my parter and I in obtaining a reliable, secure and trustworthy storage unit. She was not only knowledgeable and magnanimous, but went above in making sure we made the right purchase for our needs. I believe it was the best experience renting a storage unit possible. An overall lovely experience thanks to Mrs. Latoya.

I was helped by Latoya and she was absolutely wonderful! She was so up eat and kind! As well as answered question I had in detail in so politely !! I would def ... Read More

I was helped by Latoya and she was absolutely wonderful! She was so up eat and kind! As well as answered question I had in detail in so politely !! I would def recommend this place to my friends and family !

Workers here act nice but they are quick to turn on you. The female who works here is the most rude one. Doesn’t help that some of our stuff here wound up get... Read More

Workers here act nice but they are quick to turn on you. The female who works here is the most rude one. Doesn’t help that some of our stuff here wound up getting roaches & bed bugs. A couple months ago, we had to set off spray because of it. They’re idiots if they think we’re going to bring our furniture & other stuff to our new home like that.

Latoya the Assistant Manager was so amazing and kind and helpful! She made the process super easy and the storage units are simple and easy to get to. It was re... Read More

Latoya the Assistant Manager was so amazing and kind and helpful! She made the process super easy and the storage units are simple and easy to get to. It was reasonably priced and close to home.

Latoya was so helpful and kind! Such a delight to talk to! Answered all of my questions and was just great!

Latoya is genuinely the sweetest woman ever and she made everything so much easier to work with and easier to understand. I love this woman!!!

Wonderful customer service experience ,friendly faces. Very knowledgeable in the business and very understanding. Thank you so much.

Cannot say enough nice things about Bill and Latoya! They are so helpful and kind and willing to go over all the ins and outs of renting and storing our belongi... Read More

Cannot say enough nice things about Bill and Latoya! They are so helpful and kind and willing to go over all the ins and outs of renting and storing our belongings! The facility felt very safe with the cameras and the staff watching out for us and our things! Highly recommend this facility!

The gentlemen I spoke to on the phone was very helpful. The Lady that actually helped us when we went in was very knowledgeable and very very helpful. We loved ... Read More

The gentlemen I spoke to on the phone was very helpful. The Lady that actually helped us when we went in was very knowledgeable and very very helpful. We loved the prices and the amazing staff that helped us. Thanks compass

Easy to sign up. We’ve rented uhauls here too and had a good experience

Bill & Latoya were so helpful and friendly. They also have great prices. If you are looking for a safe storage space, they are your people.

Mr. Pruitt was so kind and helpful! He talked through the units with us and helped us decide which was best for our needs. He was very honest and wasn’t just ... Read More

Mr. Pruitt was so kind and helpful! He talked through the units with us and helped us decide which was best for our needs. He was very honest and wasn’t just trying to make a sell. Definitely recommend this to store your belongings!

Bill was great she got me a bigger unit and save me some money and I can't complain about the first month free thanks compass self storage

Bill Pruitt was very helpful with the process of renting a storage unit. He answered all my questions and the process of quick.

Ms Latoya is the best aspect of this location - her customer service and helpfulness is top notch. CSS is a little pricey and the insurance requirement is just ... Read More

Ms Latoya is the best aspect of this location - her customer service and helpfulness is top notch. CSS is a little pricey and the insurance requirement is just a way to get more money. Otherwise, it's a typical storage unit.

Bill was amazing to work with. We had an extremely urgent need to store a mass amount of items that came in. He worked with over the phone to get units secure... Read More

Bill was amazing to work with. We had an extremely urgent need to store a mass amount of items that came in. He worked with over the phone to get units secured and even came after hours to help us get in to a unit when the moving company was delayed. I very much appreciate the flexibility and patience through what has been a HUGE project!

The lady at the front desk was nice and friendly. I loved how she was honest with us about one storage unit and gave us a different one. I think her name is Laâ... Read More

The lady at the front desk was nice and friendly. I loved how she was honest with us about one storage unit and gave us a different one. I think her name is La’Toya.

Mr.Bill was very helpful in answering any questions and concerns that I had. Has very good customer service.

This is my 2nd time opening a unit with Compass Self Storage and it was a simple, no-fuss, very smooth process. The manager on staff was friendly and she helped... Read More

This is my 2nd time opening a unit with Compass Self Storage and it was a simple, no-fuss, very smooth process. The manager on staff was friendly and she helped me with what I needed. Very pleasant experience. ?

Latoya was helpful and responsive! She was very informative. No issues!

The customer service was perfect and they were so nice and the pricing was right within my budget!

Latoya was so helpful and nice. She answered every question we had and even offered suggestions. The unit (5x10) is a good size and met all of our needs. I woul... Read More

Latoya was so helpful and nice. She answered every question we had and even offered suggestions. The unit (5x10) is a good size and met all of our needs. I would definitely recommend!!

Latoya was extremely helpful and friendly as well as experienced highly recommended staff member to meet

Latoya was very helpful and very knowledgeable and attentive with any worries or questions I had. 10/10! Highly recommended.

Latoya was an amazing help. Very knowledgeable and made the process quick and painless. 10/10 experience.

Latoya was super kind and very accommodating. She answered all questions we had. I would 100% recommend this place due to their amazing staff

I walked in today just to get some prices, and walked out with a unit! Quick and easy! With the stress of moving, Bill took this part off my shoulders. THANK YO... Read More

I walked in today just to get some prices, and walked out with a unit! Quick and easy! With the stress of moving, Bill took this part off my shoulders. THANK YOU THANK YOU THANK YOU!

It's the second time I've rented in this place. I like it. It's clean. The person who helped me was nice and not expensive.

As a first time customer, I found the experience in the office exceptional. Latoya is an amazing employee. Her demeanor is kind and her service to me as a custo... Read More

As a first time customer, I found the experience in the office exceptional. Latoya is an amazing employee. Her demeanor is kind and her service to me as a customer has been 5 star. I paid far less than I expected and will recommend Compass self storage to anyone in need of these services.

Bill, was absolutely amazing he made sure that I found everything that was needed for how much junk I was wanting to store. Amazing!!! 10 of 10 would recommend!... Read More

Bill, was absolutely amazing he made sure that I found everything that was needed for how much junk I was wanting to store. Amazing!!! 10 of 10 would recommend!!

Latoya was a great help. She answered every question and went above and beyond to help me. The unit size was perfect and definitely in my price range.

I rented a 10X10 unit today. The sales associate, Bill, was very personable and helpful! He explained everything fully and was very welcoming!! Pleasantly surpr... Read More

I rented a 10X10 unit today. The sales associate, Bill, was very personable and helpful! He explained everything fully and was very welcoming!! Pleasantly surprised!

Bill is was the most helpful and get my storage building and pointing me in the right direction understood what I was going through and this would have never ha... Read More

Bill is was the most helpful and get my storage building and pointing me in the right direction understood what I was going through and this would have never happened without bill and Latoya these guys understand what ppl are going through I would recommend compass storage unit to anyone I know

This is a great place to store your treasures. The people are so nice and very helpful. Very clean and secure. Highly recommend

Latoya helped us secure a storage unit for our business. She was very detail oriented and walked us thru our lease agreement in a way that we understood clearly... Read More

Latoya helped us secure a storage unit for our business. She was very detail oriented and walked us thru our lease agreement in a way that we understood clearly! Thank you Latoya!

A very great and welcoming environment. I was very pleased talking to the GM, Bill, about the rates and everything they have to offer. He was very patient and m... Read More

A very great and welcoming environment. I was very pleased talking to the GM, Bill, about the rates and everything they have to offer. He was very patient and made sure I was taken care of

Customer service was amazing, Bill was very kind and very approachable for any questions or anything needed regarding the units

Toya had great customer service! She was great helping me with any issue I ran into in or around my unit. Great place to rent out a storage unit 10/10 would rec... Read More

Toya had great customer service! She was great helping me with any issue I ran into in or around my unit. Great place to rent out a storage unit 10/10 would recommend! & Afforable too so that’s a plus.

Excellent workers .my move in was perfect with the help of them.would recommend to a person 10/10

Latoya gave me a deal on the storage unit and great service. So far satisfied with my experience!

My tour was so good and glad to find a caring lady like her??she was so sweet and have a customer care personality

This is my second time renting here. Had a great experience first time and off to a great one this time. Ms Latoya helped me in the office. Super sweet and prof... Read More

This is my second time renting here. Had a great experience first time and off to a great one this time. Ms Latoya helped me in the office. Super sweet and professional

Bill was very helpful and explained the process in a detailed manner 10/10 great service

while service is good and polite, this company routinely increases unit price. I have had units here for almost 4 years. I periodically switch to a new unit to ... Read More

while service is good and polite, this company routinely increases unit price. I have had units here for almost 4 years. I periodically switch to a new unit to get the entry price and in 6 months it is up again. units are clean and secure. access is good.

Both Latoya and Bill were very helpful!! Best customer service I’ve had anywhere in a while!

Ms. Latoya was very helpful and explained everything to me about the storage fee and the rules to renting thank you so much.

Mrs. Latoya Walker was absolutely amazing! She was super helpful and sweet and did great at explaining everything!!

Very friendly office staff and good fair prices on their units. Recommend! Edit: rate went up because of whatever reason was in the fine print. That's fine. I b... Read More

Very friendly office staff and good fair prices on their units. Recommend! Edit: rate went up because of whatever reason was in the fine print. That's fine. I believe most storage places have same policy. I would still recommend them because of the office staff. They are awesome. And will work with you if you are late on a payment. They told me all they ask is to call and communicate if you're having an issue. So I did. And like they said they would do, they helped me out. Very much appreciated.

The process was easy and Mike was great. I enjoyed purchasing a vehicle from them and I can't wait until I do it again.

I will absolutely recommend Compass Self Storage to everyone! Bill and LaToya were top knotch. Best customer service I've received in a very long time. Facility... Read More

I will absolutely recommend Compass Self Storage to everyone! Bill and LaToya were top knotch. Best customer service I've received in a very long time. Facility is clean and well maintained.

It was the most amazing experience I had at a hectic time in my life. Not only did Latoya make everything easy to find. She was very intuitive to my needs that ... Read More

It was the most amazing experience I had at a hectic time in my life. Not only did Latoya make everything easy to find. She was very intuitive to my needs that day. She made my day simply pleasant and non stressful. She was an amazing understanding and helpful Office Manager. How Lovely life would be if there were simply more people like her.

Had a great experience, Latoya and Bill were very helpful and knowledgeable about everything. They even interacted with my kids which is always a plus.

Very pleasant experience, had us feeling right at home. Best price and certainly best people.

The staff is friendly, professional and very helpful. The unit was rented online but the staff made this experience exceptional.

I really needed a place to store a few things before a quick move to Tx. I’m glad I found them Toya at the front was very informative and efficient and made s... Read More

I really needed a place to store a few things before a quick move to Tx. I’m glad I found them Toya at the front was very informative and efficient and made sure my space would accommodate my needs and budget. Would definitely rent again if needed. Thank you!

Agent Pruitt was absolutely amazing from start to finish! He made the process so easy and he was so pleasant to be around! Kudos to him for making our hectic da... Read More

Agent Pruitt was absolutely amazing from start to finish! He made the process so easy and he was so pleasant to be around! Kudos to him for making our hectic day better!!!!

Bill was great, he made sure I didn’t leave with any unanswered questions. He also went over paperwork with me to make sure I understood what I was signing. T... Read More

Bill was great, he made sure I didn’t leave with any unanswered questions. He also went over paperwork with me to make sure I understood what I was signing. Thank you Bill.