Self Storage in Palm Beach, FL

Gladys and Tiffany were amazing to work with. I had complications w my movers and last minute adjustments. Gladys went out of her way to assist me. Very than... Read More

Gladys and Tiffany were amazing to work with. I had complications w my movers and last minute adjustments. Gladys went out of her way to assist me. Very thankful for these ladies and highly recommend working with them!

Gladys Aguilar is a fabulous Compass employee. She welcomed us w a big smile… Expertise and a great understanding of terms and conditions. A great asset. Gi... Read More

Gladys Aguilar is a fabulous Compass employee. She welcomed us w a big smile… Expertise and a great understanding of terms and conditions. A great asset. Give her a bonus!!!

The gentleman that helped me took me on a tour of the facility, showed me three different size units and offered me the prices and sizes . He was very nice and ... Read More

The gentleman that helped me took me on a tour of the facility, showed me three different size units and offered me the prices and sizes . He was very nice and professional

Don not rent a U-Haul from this facility! I went exactly 10 miles, and threw 1 gallon of gas back in it thinking I’d be fine. This facility charged me $.99 pe... Read More

Don not rent a U-Haul from this facility! I went exactly 10 miles, and threw 1 gallon of gas back in it thinking I’d be fine. This facility charged me $.99 per mile, and takes on an extra $9.90 to my bill. Of course they waited for me to leave until they did this. Just further proof they know it is a shady practice. I am very disappointed.

Gladys and Tiffany were awesome. Made my storage rental process and move-in seamless. Nearly got the wrong sized unit, but they instructed me on the best size.

Very nice and clean. The manager, Eduardo and the young lady, Gladys were extremely professional and very helpful. I would highly recommend renting a unit here... Read More

Very nice and clean. The manager, Eduardo and the young lady, Gladys were extremely professional and very helpful. I would highly recommend renting a unit here.

Hello everyone, From the moment I walked in the lobby, I had an Awesome experience with Eduardo Perez. He took care of All my concern questions. He's very polit... Read More

Hello everyone, From the moment I walked in the lobby, I had an Awesome experience with Eduardo Perez. He took care of All my concern questions. He's very polite and calm. The vibes were great ? It's All about the vibes. My unit is on the back building which was recently built, so I'm happy cause I like New Buildings ? The bathrooms are Kept Very Clean. I love this location too I'm Super Thankful to God because I found Compass storage ? I Wholeheartedly recommend Compass Storage!???

Everyone was friendly and very informative the process was quick and the office was nice and clean. Prices were reasonable

The unit is clean. Access hours are great and the process to enter gives me peace of mind my things are secured. The staff at the S Military location have excee... Read More

The unit is clean. Access hours are great and the process to enter gives me peace of mind my things are secured. The staff at the S Military location have exceeded my expectations. Thank you Gladys & the rest of the team for the top tier customer service.

Gladis was super informative, professional, and altogether very sweet. She showed us multiple units and helped us sign up very quickly and efficiently

I received the best help from Gladys yesterday. She was very understanding and patient. Facility itself is super clean. Very honest people here.

Great service, easy move in. Eduardo is very, very helpful and patient. Gladys made all the paperwork easy. Really great attitudes. What a nice change from the... Read More

Great service, easy move in. Eduardo is very, very helpful and patient. Gladys made all the paperwork easy. Really great attitudes. What a nice change from the others we have used.

Gladys and Tiffany were very helpful through the whole process. Use compass self storage for a fast and affordable process. :)

I can’t thank Gladys enough for her exceptional service! She went above and beyond by staying minutes behind if I arrived after hours to ensure I could get my... Read More

I can’t thank Gladys enough for her exceptional service! She went above and beyond by staying minutes behind if I arrived after hours to ensure I could get my storage rental. Her dedication and willingness to help really stood out and made the whole process smooth and stress-free. Gladys is a true professional, and I highly recommend her and this facility. Thank you, Gladys!

The office staff was a 5 star. Everything was great except the $25 ambush fee. It might have made a difference weather to go to another place. A refund of said ... Read More

The office staff was a 5 star. Everything was great except the $25 ambush fee. It might have made a difference weather to go to another place. A refund of said $25 would make me recomend this location to someone else.

Amazing experience. Tiffany gave great customer service and helped out all needs. Great facility, clean and well maintained. Definitely recommend.

Our representative Was Gladys. She was very organized, efficient, friendly, and helpful. She explained everything and detailed and answered all of our questions... Read More

Our representative Was Gladys. She was very organized, efficient, friendly, and helpful. She explained everything and detailed and answered all of our questions. Great first impression and experience obtaining a new unit.

If you are in need of renting a storage space then look no further, Compass Self Storage is the place to go. Excellent customer service is awaiting you by their... Read More

If you are in need of renting a storage space then look no further, Compass Self Storage is the place to go. Excellent customer service is awaiting you by their caring team members, especially from Gladys. She listens to your needs and provides you with an utmost professional understanding and detailed to exceeding your expectations. Ed as well has an excellence in customer service. Great professionalism at this site. My personal experience is 100% maximum in excellence in customer service. Thank you for reading and considering my review in your decision in renting a storage space.

Great customer service, Ed was amazing and very courteous. We chose this storage facility because of his amazing customer service. We highly recommend this plac... Read More

Great customer service, Ed was amazing and very courteous. We chose this storage facility because of his amazing customer service. We highly recommend this place.

A huge shoutout to Gladis for her outstanding customer service at Compass storage facility. She was incredibly helpful, patient, and made sure my husband and I ... Read More

A huge shoutout to Gladis for her outstanding customer service at Compass storage facility. She was incredibly helpful, patient, and made sure my husband and I had all the information we needed. She was also very professional and made the whole process seamless. If you're looking for a storage unit, look no further than this facility with such amazing staff!!

Switching to compass storage was the best decision I could have made . Their units are super clean and they give you moving carts as courtesy of renting with th... Read More

Switching to compass storage was the best decision I could have made . Their units are super clean and they give you moving carts as courtesy of renting with them! Would definitely recommend to anyone !

Such a better price here than where I'm at now. Great customer service. She knows her stuff. Thank you Gladys

Update review: Compass self storage has helped me so much in my process of moving. When I highly recommend this place… I mean it. Thanks compass! Oh, and the ... Read More

Update review: Compass self storage has helped me so much in my process of moving. When I highly recommend this place… I mean it. Thanks compass! Oh, and the managers are great and are there to help you :)

I received great customer service today from Tiffany and Ed while renting my storage unit. You guys are the best

Very friendly, personable and helpful staff. Made the process easy from renting a truck to renting a storage unit. Facility is clean and well kept.

Gladis and Tiffany were very professional, amiable and patient with my questions. Rates are extremely reasonable and the extra free month was helpful. Very clea... Read More

Gladis and Tiffany were very professional, amiable and patient with my questions. Rates are extremely reasonable and the extra free month was helpful. Very clean, well lite and safe facility. Thank you, Scott

Excellent customer service provided! My experience went like this: I was going to rent at an ExtraSpace storage next door, however due to the nasty and arrogant... Read More

Excellent customer service provided! My experience went like this: I was going to rent at an ExtraSpace storage next door, however due to the nasty and arrogant attitude of one of the reps at that location, I quickly change my mind and instead ended up renting at Compass Self Storage on 2021 S. Military trail, West Palm Beach, FL. There, I was kindly and patiently attended by two really nice, respectful reps, Eduardo and Gladys. Great location and facilities. Great job!! I was very pleased with my choice. Thank you Compass Self Storage!!

Gladis and Tiffany were very professional, amiable and patient with my questions. Rates are extremely reasonable and the extra free month was helpful. Very clea... Read More

Gladis and Tiffany were very professional, amiable and patient with my questions. Rates are extremely reasonable and the extra free month was helpful. Very clean, well lite and safe facility. Thank you, Scott Kolack

I went in on Saturday at 4:49 not knowing that they close at 5 pm, I just wanted some info on a rental. The rep not only gave me the info she showed me not one ... Read More

I went in on Saturday at 4:49 not knowing that they close at 5 pm, I just wanted some info on a rental. The rep not only gave me the info she showed me not one but 2 different units. I told her that I would come back another day because it was already after 5 and I knew she had to close. Well this rep Gladys said no worries I can sign you up, it will only take a few minutes. Wow I honestly never had someone go past their time with a complaint and she did it with a genuine smile. She was a sweetheart and didn’t rush through the process, she took her time and explained everything to us. Now that’s GREAT customer service!

I've been using compress safe storage for over 6 months I have wonderful experiences.. the place is clean and very safe the front desk staff are very helpful. I... Read More

I've been using compress safe storage for over 6 months I have wonderful experiences.. the place is clean and very safe the front desk staff are very helpful. I give this place a five star.

I must say I had the best experience getting my rental unit it was fast and easy and Mr Edd in the front desk was super friendly and made it easy for me to get ... Read More

I must say I had the best experience getting my rental unit it was fast and easy and Mr Edd in the front desk was super friendly and made it easy for me to get my unit by far best experience ever better then other place I have had rented b4….. thank you Compass Self storage

The employees @ Compass Self Storage in West Palm Beach are so helpful. They’re are always ready to help you out w your needs. The place is so nice and clean.... Read More

The employees @ Compass Self Storage in West Palm Beach are so helpful. They’re are always ready to help you out w your needs. The place is so nice and clean. I would recommend Compass Self Storage and to anyone in West Palm Beach for all of your storage needs. I would gladly referral all my family and friends to Compass Storage.

If you are in need of renting a storage space then look no further, Compass Self Storage is the place to go. Excellent customer service is awaiting you by their... Read More

If you are in need of renting a storage space then look no further, Compass Self Storage is the place to go. Excellent customer service is awaiting you by their caring team members, especially from Gladys. She listens to your needs and provides you with an utmost professional understanding and detailed to exceeding your expectations. My personal experience is 100% maximum in excellence in customer service. Thank you for reading and considering my review in your decision in renting a storage space.

It’s a nice place and well maintained. Tiffany and Eduardo were very helpful and made the process of getting a storage space very easy. Great customer service... Read More

It’s a nice place and well maintained. Tiffany and Eduardo were very helpful and made the process of getting a storage space very easy. Great customer service!

Tiffany and gladis gave exceptional customer service. Highly recommend!!

I'm very proud of the staff here. Taking care of the customer and helping everyone always. Ed and gladis is awesome. I hope you recognize the kind service you h... Read More

I'm very proud of the staff here. Taking care of the customer and helping everyone always. Ed and gladis is awesome. I hope you recognize the kind service you have here !!!

Gladys was a great help today, we came in to rent a Uhaul truck and was able to grab a storage space also. She showed us the different sizes of what she had ava... Read More

Gladys was a great help today, we came in to rent a Uhaul truck and was able to grab a storage space also. She showed us the different sizes of what she had available for our size request. We are grateful for her assistance and are thankful.

Tiffany was very professional and helpful with a friendly attitude. She also made sure to explain the details of the storage unit contract .

Excellent customer service provided! My experience went like this: I was going to rent at an ExtraSpace storage next door, however due to the nasty and arrogant... Read More

Excellent customer service provided! My experience went like this: I was going to rent at an ExtraSpace storage next door, however due to the nasty and arrogant attitude of one of the reps at that location, I quickly change my mind and instead ended up renting at Compass Self Storage on 2021 S. Military trail, West Palm Beach, FL. There, I was kindly and patiently attended by two really nice, respectful reps, Eduardo and a nice lady that her name escapes my memory right now. Great location and facilities. Great job!! I was very pleased with my choice. Thank you Compass Self Storage!!

Extremely courteous and professional staff and the facility is very safe and clean. Rental process is extremely easy and the storage fees are highly competitive... Read More

Extremely courteous and professional staff and the facility is very safe and clean. Rental process is extremely easy and the storage fees are highly competitive. I highly recommend this location for your storage needs!

The young lady Gladys Aguilar was very kind concise helpful and took me through the process in the best way possible she is such a plus to that company because ... Read More

The young lady Gladys Aguilar was very kind concise helpful and took me through the process in the best way possible she is such a plus to that company because of her way of handling all types of business coming in whether it’s just signing me up and/or helping me with the information I needed for my insurance she was wonderful

Gladis and Tiffany were courteous professional and extremely helpful. Made renting the truck and storage unit an easy experience. Highly recommend!!!

Great customer service. Tiffany at the front was awesome! Very patient in answering all my questions , knowlegeable and very professional. Also the prices were ... Read More

Great customer service. Tiffany at the front was awesome! Very patient in answering all my questions , knowlegeable and very professional. Also the prices were decent prices . I would recommend.

Ed and gladis is outstanding in compass self storage. They are to help you the best as they can. They always will do anything to make the customer happy in comp... Read More

Ed and gladis is outstanding in compass self storage. They are to help you the best as they can. They always will do anything to make the customer happy in compass self storage. Great management and highly recommend!

Tiffany was very helpful. She made sure I had everything I need and new exactly what I was getting. Facility is clean and well kept.

Very clean. The hours are open later for late access and early morning access. Tiffany the representative that I worked with was very kind and informative. Wis... Read More

Very clean. The hours are open later for late access and early morning access. Tiffany the representative that I worked with was very kind and informative. Wish more people were like that these days.

It’s very upsetting that the indoor lights in the building are on a timer, if you need to work in your unit for several hours, you have to keep walking out o... Read More

It’s very upsetting that the indoor lights in the building are on a timer, if you need to work in your unit for several hours, you have to keep walking out of the unit to activate the lights. I was all the way in the back of my unit organizing, with a whole bunch of stuff blocking my way, and I was left in COMPLETED DARKNESS! Not even an emergency light was on. While still in the darkness, I called the office and spoke to Tiffany who explained that nothing can be done about it (not her fault). So, every few minutes I have to stop my organization, get down the letter, find my way among all the mess on the floor to go dance outside and then go back inside, up the letter and continue for another few mins. This is a whole day job, imagine how many times I’ll have to keep going up & down the letter and through the boxes ? For me this is a safety hazard!

I am very impressed with Tiffany the girl in office, she was so kind and knowledgable. The faculity is clean and secure. Thank you

Ed and Tiffany were extremely helpful and made my experience smooth and stress free.

This place is a joke…. They try to hook you with the low price at first then every few months they raise the price. Its honestly ridiculous? In the last few m... Read More

This place is a joke…. They try to hook you with the low price at first then every few months they raise the price. Its honestly ridiculous? In the last few months my payments have gone up and the problem is by how much. A few months ago it went up about $22 now it’s going up again but this time almost $40! They are definitely going to start loosing customers with these price hikes! Do better ?????

Tiffany and Ed were very helpful getting me set-up and checked in.

Tiffany and Gladis were so kind and accommodating. They made me feel so comfortable doing this for the first time . These two are an asset to the company

Great service. Very fast, Tiffany was very helpful providing service to me.

Gladis and Tiffany were so amazing ? they were very polite and helpful. We were not sure what size storage we needed and Gladis was more then willing to take us... Read More

Gladis and Tiffany were so amazing ? they were very polite and helpful. We were not sure what size storage we needed and Gladis was more then willing to take us around to look at other sizes with no attitude. I am very glad we decided to go with Compass Self Storage very clean, working bathrooms left unlocked for use, GREAT prices and most importantly a friendly and welcoming service. I would certainly recommend them to friends and family.

The staff was very well detailed, she answered all my questions this is what call a customer service she has it all...

Excellent Experience Fast and Seamless Customer Service from pick to drop off. The team that was there on 4/15

Excellent staff extremely helpful. Unit was very clean and exactly what we needed. Great location.

They make it easy to get a unit. It's kept very clean. The people in the office are nice to deal with. Plus the cost was less than other units we checked. It's ... Read More

They make it easy to get a unit. It's kept very clean. The people in the office are nice to deal with. Plus the cost was less than other units we checked. It's also very large with a variety of sizes.

Worst customer service ever garlic or glaydce is the worst person to work in the office slick mouth bad attitude and very lazy she got mad because we asked for ... Read More

Worst customer service ever garlic or glaydce is the worst person to work in the office slick mouth bad attitude and very lazy she got mad because we asked for a code that works because it was our first time she act like she hates her job and they gave us a dirty unit with a lock on it how can we use a lock unit that was paid for don’t come here

All the staff are so kind & helpful. They helped make our move a lot smoother. The facilities are clean & secure. We will highly recommend Compass to everyone. ... Read More

All the staff are so kind & helpful. They helped make our move a lot smoother. The facilities are clean & secure. We will highly recommend Compass to everyone. Thank you!!

Very good service and excellent attention from one of the attendance Gladys also, the units are very clean and the price is just spectacular. I’m glad because... Read More

Very good service and excellent attention from one of the attendance Gladys also, the units are very clean and the price is just spectacular. I’m glad because I was looking everywhere and all the prices they were very expensive., the best thing is, it is reasonable all the time with the clients

Gladys saved my life! I wasn't planning on getting storage that day just renting a truck. She was so helpful and easy to work with I decided to go for it. I wa... Read More

Gladys saved my life! I wasn't planning on getting storage that day just renting a truck. She was so helpful and easy to work with I decided to go for it. I was super tired and she was very patient with me. Grateful and happy to be assisted with moving by compass storage. Recommend!

Tiffany working the front desk way the most helpful and polite person I've dealt with ever. She realised I was in a rush, so she had me checked out and out of t... Read More

Tiffany working the front desk way the most helpful and polite person I've dealt with ever. She realised I was in a rush, so she had me checked out and out of there in minutes. She gave me all the Information I needed as she rung me up. Rental price was good, truck was clean and service was excellent. I highly reccomend this rental location. 10 out of 10.

I have a wonderful experience with obtaining my unit and the staff, Gladys and Ed were very helpful, polite and efficient. Gladys was always helpful and had a b... Read More

I have a wonderful experience with obtaining my unit and the staff, Gladys and Ed were very helpful, polite and efficient. Gladys was always helpful and had a beautiful smile on her face upon greeting me. She’s very efficient and thorough. She’ll be a great asset for your company.

Tiffany was amazing!! I had my storage unit canceled and I wasn’t aware but Tiffany was so kind and found me a better unit for the same price … thanks again... Read More

Tiffany was amazing!! I had my storage unit canceled and I wasn’t aware but Tiffany was so kind and found me a better unit for the same price … thanks again so much Tiffany !!!

As usual . Super friendly & professional manager also his assistants as well. Now been with them almost 2 years and always find me my exact needs to grow my bus... Read More

As usual . Super friendly & professional manager also his assistants as well. Now been with them almost 2 years and always find me my exact needs to grow my business. Clean, Safe & Quiet facility. Reasonable prices as well. This location is highly recommended for any storages needs.. Thanks again. Keep the good work.

Found exactly what I needed and close by at a great price! Love that there is cameras everywhere and is very secure and the timing to enter and exit are also a ... Read More

Found exactly what I needed and close by at a great price! Love that there is cameras everywhere and is very secure and the timing to enter and exit are also a good thing. The young lady in the front was very professional & friendly and spoke Spanish which was a plus.