Storage Units and Vehicle Storage in North Sarasota, FL

What a great place. I've been here for7 years and can't see myself leaving. I recommend this location to anyone that needs storage. Ask for Katy, she'll hook ya... Read More

What a great place. I've been here for7 years and can't see myself leaving. I recommend this location to anyone that needs storage. Ask for Katy, she'll hook ya up

I had an excellent experience with Compass Self Storage! I rented a U-Haul and a dolly for my move, and everything went smoothly from start to finish. The entir... Read More

I had an excellent experience with Compass Self Storage! I rented a U-Haul and a dolly for my move, and everything went smoothly from start to finish. The entire transaction was quick and hassle-free, and the staff at the front desk were incredibly friendly and helpful—they made the process feel so much easier. The truck was in great condition, which made my move that much smoother. It's clear they maintain their vehicles well, which I really appreciated. Overall, I highly recommend Compass Self Storage and will definitely return for any future moving or storage needs. Great service all around!

Great experience from beginning to end. Perfect way to transition to my new house. Kristina R. went out of her way to make sure I had the perfect unit at the pe... Read More

Great experience from beginning to end. Perfect way to transition to my new house. Kristina R. went out of her way to make sure I had the perfect unit at the perfect price to stage my belongings until I could move into my new place. Wonderful facility nice and clean will kept and safe!

Nothing but positivity to say about this storage company. Completely professional and friendly staff. My storage unit was throughly cleaned before I store my pe... Read More

Nothing but positivity to say about this storage company. Completely professional and friendly staff. My storage unit was throughly cleaned before I store my personal items. Plenty of moving carts, spacious elevator, wide hallways. Couldn't ask for much more. I'm completely satisfied and I highly recommend Compass Self Storage. Ask for Catie or Kristina at the front desk.

I bought an abandoned storage unit at Compass and Katy, at the desk, was kind and helpful. The next day, a Saturday, she was slammed (and there by herself), but... Read More

I bought an abandoned storage unit at Compass and Katy, at the desk, was kind and helpful. The next day, a Saturday, she was slammed (and there by herself), but her beautiful smile never left her face. THIS is what sells lockers to people - a friendly face with professionalism. Well-done!!

My experience as been awesome! Easy to work and communicate with. Friendly staff and a super clean facility. I will definitely use Compass Storage again should ... Read More

My experience as been awesome! Easy to work and communicate with. Friendly staff and a super clean facility. I will definitely use Compass Storage again should the need arise.

Kristina was amazing! She really helped my boyfriend and me decide what boxes and packaging we would need for our move. It's so helpful to have someone who know... Read More

Kristina was amazing! She really helped my boyfriend and me decide what boxes and packaging we would need for our move. It's so helpful to have someone who knows what they're talking about, is fast and efficient AND informative in every way. She went above and beyond with her beautiful smile and personality, it was a joy to pay for everything and pack the car with our new supplies. We are grateful to her for being so pleasant during our move which as we all know can be a lot of work. Paul and Amanda

The staff at Compass Storage is absolutely amazing!! They are so friendly and helpful. Katy helped my Mom and I when we went in. We already had a storage locke... Read More

The staff at Compass Storage is absolutely amazing!! They are so friendly and helpful. Katy helped my Mom and I when we went in. We already had a storage locker there for years that my Dad set up for me. He recently passed and we were unsure how to proceed. Katy found us a bigger locker for half the price! We were thrilled. I HIGHLY recommend Compass Storage to everyone!

Katy is fabulous. Professional and knowledgeable. Highly recommend going to see her on all your storage and truck rental needs . Thanks Katy for making my exper... Read More

Katy is fabulous. Professional and knowledgeable. Highly recommend going to see her on all your storage and truck rental needs . Thanks Katy for making my experience a wonderful one .

Katy took the time to explain the various unit sizes and options available, ensuring I found the perfect fit for my belongings. Her knowledge and expertise were... Read More

Katy took the time to explain the various unit sizes and options available, ensuring I found the perfect fit for my belongings. Her knowledge and expertise were evident, and she patiently answered all my questions about security features and access hours. I truly appreciated her transparency regarding pricing and promotions.

I recently had a fantastic experience and I couldn't be more pleased with the service! Katy was incredibly helpful throughout the entire process. She took the ... Read More

I recently had a fantastic experience and I couldn't be more pleased with the service! Katy was incredibly helpful throughout the entire process. She took the time to answer all my questions and provided valuable insights into the best storage options for my needs. Her reliability and professionalism made me feel confident in my choice. The facility itself is clean, secure, and easily accessible. I highly recommend this storage place to anyone in need of extra space! Thank you, Katy, for making this such a smooth experience

I had a really nice experience at the storage facility, largely thanks to Katy. From the moment I arrived, she was welcoming and attentive, making the process s... Read More

I had a really nice experience at the storage facility, largely thanks to Katy. From the moment I arrived, she was welcoming and attentive, making the process smooth and stress-free. She took the time to explain everything thoroughly and answered all my questions with patience. Katy's genuine care for her clients shines through in her work. I felt completely reassured knowing that my personal belongings were in safe hands. Her professionalism and positive attitude made a potentially overwhelming situation so much easier. I can't thank Katy enough for her amazing support! Highly recommend her service to anyone looking for a reliable storage solution.

Excellent customer service. Fast & friendly. Simple checkout & check-in. Got a 15' truck for my move & it was perfect for one bedroom apartment size. I'd defini... Read More

Excellent customer service. Fast & friendly. Simple checkout & check-in. Got a 15' truck for my move & it was perfect for one bedroom apartment size. I'd definitely recommend this location for any move or storage needs.

If you need a uhaul, storage or any packing supplies I highly recommend this location! I will never go anywhere else. Caty helped us and she was absolutely phen... Read More

If you need a uhaul, storage or any packing supplies I highly recommend this location! I will never go anywhere else. Caty helped us and she was absolutely phenomenal and went above and beyond. She is the definition of what customer service should be!

I’ve rented a handful of trucks for various reasons from hauling equipment to moving across states. Tried another in the area and got a truck that had check e... Read More

I’ve rented a handful of trucks for various reasons from hauling equipment to moving across states. Tried another in the area and got a truck that had check engine light and was in bad shape. Worst part is that the location was unmanned and I picked up the truck overnight. THIS location is awesome- trucks all seem to be in great shape and the person on location was polite and efficient. Highly advise you to go here and not experiment with other locations if you’re in this area.

I changed credit cards and had a very, very hard time getting payments changed leaving me with balances, fees, and it was a mess! KATIE went to a lot of troubl... Read More

I changed credit cards and had a very, very hard time getting payments changed leaving me with balances, fees, and it was a mess! KATIE went to a lot of trouble and time to straighten things out for me and getting fees removed and straightening out all the confusion. I can't thank her enough!! She was so helpful. It could not have been accomplished without her help for sure. Ask for Katie if you need help at Lockwood Ridge!

What makes a business stand out among the rest? Their employees and customer service, more often than not. Katy was helpful and easy to work with, and made the ... Read More

What makes a business stand out among the rest? Their employees and customer service, more often than not. Katy was helpful and easy to work with, and made the process of renting a truck very easy. The customer that was there when I got there spoke very broken English. Katy remained courteous and professional while working with the customer, and was able help the customer purchase what they needed. I would definitely recommend this business to anyone who lives in the area.

Katy helped me through my first u-haul reservation. She fielded questions with confidence and understanding, was informative, professional, and organized. I cou... Read More

Katy helped me through my first u-haul reservation. She fielded questions with confidence and understanding, was informative, professional, and organized. I could tell I was in good hands! I appreciate excellent customer service like this and will opt for this location in the future because of it.

I have had numerous office visits with the manager Katy, First, an inquiry, second time we rented both a space and a u-haul, third..a fix to my lock. Her smile,... Read More

I have had numerous office visits with the manager Katy, First, an inquiry, second time we rented both a space and a u-haul, third..a fix to my lock. Her smile, candor and knowledge all render exceptional service, I hope admin appreciates the gem they have, as I am so appreciative for her excellent customer service!

The service provided at Compass Self Storage/UHaul by Katy Quinn was excellent as she was able to secure the moving truck for my most recent move on short notic... Read More

The service provided at Compass Self Storage/UHaul by Katy Quinn was excellent as she was able to secure the moving truck for my most recent move on short notice. Her professionalism and courteous customer service was highly appreciated. I will definitely be using this location again in the near future and I have already told my network of friends to contact this location for any moving or storage services. Thank you!

I & members of my family have worked with the Team at this location for many years, both for renting storage space and moving truck rentals. Our experience all ... Read More

I & members of my family have worked with the Team at this location for many years, both for renting storage space and moving truck rentals. Our experience all along has been exceptional – we've felt safe and our needs and questions have been attended to in empathetic, straight-forward, friendly, professional, & very positive manner. Thank you guys SO much!

I am consistently pleased with my business at this storage facility! Katy is always so so kind and helpful and makes our trips to get stuff in and out of storag... Read More

I am consistently pleased with my business at this storage facility! Katy is always so so kind and helpful and makes our trips to get stuff in and out of storage a breeze.

There are not enough stars to express the excellent customer service we received from Katy Quinn! She held a space for us for 2 weeks, answered any questions w... Read More

There are not enough stars to express the excellent customer service we received from Katy Quinn! She held a space for us for 2 weeks, answered any questions we had, and the sign up process was painless and quick! I would highly recommend this business for your storage needs. Ask for Katy Quinn—you won’t be disappointed! Sylvia and Alan Allen

I can’t say enough about Kati! Kati was fantastic! She was so kind and helpful and made sure everything was secure for me and easy. When I called back when w... Read More

I can’t say enough about Kati! Kati was fantastic! She was so kind and helpful and made sure everything was secure for me and easy. When I called back when we returned to get our stuff out of storage, she knew who I was. Her personal service was just outstanding and this the unit was clean and everything stored efficiently and perfectly. Highly recommend!

Katy Quinn was absolutely amazing. Her customer service and professionalism was superb. Best experience I’ve ever had renting a UHaul.

Fred made my storage experience extremely easy and pleasant. He is an asset to the Compass name. I will continue to use Compass as long as they keep employi... Read More

Fred made my storage experience extremely easy and pleasant. He is an asset to the Compass name. I will continue to use Compass as long as they keep employing people like him. Thank you Fred!

We shopped around & chose Compass and are so glad we did! Katy Quinn in the office was SO HELPFUL! She showed us around and went through our options to find the... Read More

We shopped around & chose Compass and are so glad we did! Katy Quinn in the office was SO HELPFUL! She showed us around and went through our options to find the perfect storage for our needs! The security looks good too! Highly recommend!

Super friendly staff, they truly make it an easy experience. Prices are great and they really are a one stop shop.Thanks again for taking the stress out of my m... Read More

Super friendly staff, they truly make it an easy experience. Prices are great and they really are a one stop shop.Thanks again for taking the stress out of my move! Would highly recommend

On site staff is great to work with. It corporate that's the problem - Just found out that they are raising our storage fee by 20% - when I asked it's basicall... Read More

On site staff is great to work with. It corporate that's the problem - Just found out that they are raising our storage fee by 20% - when I asked it's basically Compass policy to hit you with an increase every 6 months basically forever until it's so painful you decide to leave. They bank on you not wanting to move your stuff..... Also asked to move our parking spot to one that is more convenient for us - Was told no by corporate - on interest in long term relationships apparently.

Fred is the most amazing employee here!!! I totally recommend this storage company and to come see Fred! Be nice. He is my friend!!

We are very appreciative of the service we received from Katy Quinn in securing the use of a U-Haul truck and a storage unit. She provided excellent customer s... Read More

We are very appreciative of the service we received from Katy Quinn in securing the use of a U-Haul truck and a storage unit. She provided excellent customer service. Both Fred & Katy, at the Lockwood Ridge location, are wonderful assets to Compass Self Storage!

I have used storage places for a long time and when I moved, I was looking for a new storage place. After going to several places I came across compass self sto... Read More

I have used storage places for a long time and when I moved, I was looking for a new storage place. After going to several places I came across compass self storage. When I walked in, I met the person behind the desk that was the most friendly sincere and most knowledgeable person. Usually people that work in those places are not the most friendly, but Katie was absolutely fantastic. She answered all of my questions completely with a smile on her face. I don’t understand why more places cannot hire people like Katie. They are lucky to have her working there. and it was such a pleasure to deal with her on a rental unit. I give her five stars.

Katie was awesome and was great with her follow up. Having so much going on while dealing with selling my mothers house, her follow up calls were a great remind... Read More

Katie was awesome and was great with her follow up. Having so much going on while dealing with selling my mothers house, her follow up calls were a great reminder to get something locked in!

I went to compass self storage to look at the pricing for a storage the young lady at the desk I believe she said it was katy was so helpful and nice her custom... Read More

I went to compass self storage to look at the pricing for a storage the young lady at the desk I believe she said it was katy was so helpful and nice her customer service skills is amazing and made it very easy I will differently be back to get a storage here differently recommended

Great customer service very professional. Thank you to Katy for helping me figure out the proper size of unit I would need and pricing. Best experience definite... Read More

Great customer service very professional. Thank you to Katy for helping me figure out the proper size of unit I would need and pricing. Best experience definitely recommend them to anyone.

I came in to get a pricing and reference on a storage unit. Your employee Katy was in the office at the time and she was very informative and nice about everyth... Read More

I came in to get a pricing and reference on a storage unit. Your employee Katy was in the office at the time and she was very informative and nice about everything. I however ended up not needing a storage unit. But if I ever do I will most definitely be back to compass self storage first. This is at the one located at Lockwoodridge rd.

We leased a storage unit since July of 2012 and always had a great experience! The management and staff were awesome to deal with and never had an issue. We wou... Read More

We leased a storage unit since July of 2012 and always had a great experience! The management and staff were awesome to deal with and never had an issue. We would certainly recommend Compass for your storage needs.

Rented a UHaul truck and the service was excellent. Katy was very friendly and efficient. I will be renting again!

While the customer service at this company is amazing, the way that the company itself treats customers is appalling. I have had a storage unit for about 5 yea... Read More

While the customer service at this company is amazing, the way that the company itself treats customers is appalling. I have had a storage unit for about 5 years and during that time they increased my rental from roughly $250 dollars to $566 dollars a month. They had no complaints about me during my stay but continued to increase my unit fees outrageously. When I spoke to the workers at the storage unit they were very apologetic and genuinely tried to help, but due to their companies policy of price gouging they were unable to do that. I will never rent another unit from Compass and will never recommend this company to anyone I know.

Great experience at this location! Fred was very helpful and assisted me in going through the storage process efficiently!

Everything went great. They were very helpful and knowledgeable. I can easily recommend them to anyone needing a truck for moving.

Great place to store your belongings! Michael and Fred were tremendous in helping me find a storage unit to fit what I was looking for. Also lined up a Uhaul tr... Read More

Great place to store your belongings! Michael and Fred were tremendous in helping me find a storage unit to fit what I was looking for. Also lined up a Uhaul truck for me to bring my stuff there!

This is still the best place in town for your storage needs! Excellent facility, clean & accessible. The staff is attentive and always willing to assist with s... Read More

This is still the best place in town for your storage needs! Excellent facility, clean & accessible. The staff is attentive and always willing to assist with storage, truck rental and merchandise.

Thank you Fred and his expertise helped us to pick a perfect storage spot. He is extremely knowledgeable and a pleasure to work with.

I initially rented two units. I am still a tenant & am very pleased with my decision. Fred & Mike always go over & above to assist - the nicest guys; wish Saras... Read More

I initially rented two units. I am still a tenant & am very pleased with my decision. Fred & Mike always go over & above to assist - the nicest guys; wish Sarasota had more Like these two - I highly recommend Compass Self Storage !

It was okay overall experience. What irked me most is an employee taking a pic of my Driver’s License on a personal phone to send to U-Haul This day and age,... Read More

It was okay overall experience. What irked me most is an employee taking a pic of my Driver’s License on a personal phone to send to U-Haul This day and age, with rampant ID theft, there has to be a better way to confirm having a valid ID. If my ID is stolen in the next year or two, this company is on the list for a call. I asked questions and they guy acted indignant of my inquiry. Two stars and no more, if we can’t ask questions about our ID

We recently had to downsize our storage unit and Michael was so helpful. He answered all our questions, gave us a chance to see smaller units to compare and ma... Read More

We recently had to downsize our storage unit and Michael was so helpful. He answered all our questions, gave us a chance to see smaller units to compare and made all the process smooth and quick. Thank you again!

They were considered of our needs! We greatly appreciate all their services! I recommend this location at Lockwood ridge and Tellevast road in Sarasota, Florida... Read More

They were considered of our needs! We greatly appreciate all their services! I recommend this location at Lockwood ridge and Tellevast road in Sarasota, Florida 34243

DISCLAIMER: I WAS NOT, in any sense, given, promised, or otherwise compensated anything in return for writing this review. I am posting this motivated by my pos... Read More

DISCLAIMER: I WAS NOT, in any sense, given, promised, or otherwise compensated anything in return for writing this review. I am posting this motivated by my positive experience. I’ve been around the block renting with storage companies. You name, I’ve stored. This is especially true for the local offerings in the Sarasota-Manatee area. I had been looking to downsize to a smaller, most accessible unit, ideally with tighter security and broader hours of entry for renters. This location of Compass at the corner of Lockwood Ridge and Tallevast offered precisely the upgrade I needed, with some generous features I was not expecting from a commercial storage company. Their facilities are squeaky clean, services offered are prompt and thorough, security and accessibility/hours are both leagues ahead of the local competitors, and management is friendly and knowledgeable. I started my rental with the help of manager Michael Grubb. He exhibited the greatest degree of professionalism and courteousness I’ve encountered in at least a decade of renting all throughout the Sarasota and Manatee areas. If this location is nearby where you live or work, this is an absolute no brainer; look no farther and reserve your unit before the season kicks into full gear. If this location is a teensy bit of a drive compared to what’s near you, do yourself the favor and drive a little out of your way. Your extra couple of miles will be rewarded with the safest, friendliest, overall best experience available in our area for storage rentals and more. I feel certain you will have nothing but the most positive experience you have ever had with this field. Thank you again, Michael, and keep up the competition-smoking work. I have no intention of renting elsewhere in Sarasota-Manatee now or in future, and this Lockwood location of Compass really earned that statement from me.

Michael was someone helpful and amazing! He helped us get our trailer all hooked up and on our way. Would highly recommend!

Fred was beyond helpful. He helped by phone and in person and made the transition to a new place and state incredible. Thanks for making a stressful move more e... Read More

Fred was beyond helpful. He helped by phone and in person and made the transition to a new place and state incredible. Thanks for making a stressful move more enjoyable. He even took the time to give attention to heat and make sure I was drinking water on a very hot day. I am glad I choose this location to store my household items!

I am extremely satisfied with the service I received here! Moving is already stressful enough and this company (Fred in particular) made it a smooth sail! I hav... Read More

I am extremely satisfied with the service I received here! Moving is already stressful enough and this company (Fred in particular) made it a smooth sail! I have used compass numerous times and never dissatisfied!!

Compared to others, this place is best. Great customer service. Very safe and secure. Clean. I move a lot for work and always look for a compass storage sit... Read More

Compared to others, this place is best. Great customer service. Very safe and secure. Clean. I move a lot for work and always look for a compass storage site to rent from!

Compass Self Storage is a great place for your storage needs. Friendly staff, good location and prices were very competitive. Would highly recommend!

Extremely happy with my experience, from the day I moved in to the day I moved out. Storage areas are kept clean, secure, and the customer service is excellent.... Read More

Extremely happy with my experience, from the day I moved in to the day I moved out. Storage areas are kept clean, secure, and the customer service is excellent. Truly caring and responsive front desk and management that go above and beyond to ensure the best possible experience.

ABOVE BOARD!!! Fred is always Excellent with Customer Service - over the years we've rented storage units and also rented UHauls - both Fred and Aaron are super... Read More

ABOVE BOARD!!! Fred is always Excellent with Customer Service - over the years we've rented storage units and also rented UHauls - both Fred and Aaron are super helpful and go ABOVE AND BEYOND to accommodate... 5 Stars from Janine and Pat

Michael was extremely helpful in assisting us with an adjustment to our truck rental. Our situation changed and he was able to find us a truck at a different lo... Read More

Michael was extremely helpful in assisting us with an adjustment to our truck rental. Our situation changed and he was able to find us a truck at a different location with patience and focused his time to the task.. no easy feat for the end of the month movers. Thank you for your help The customer service was noticed especially when it’s unfortunately not something we really see anymore.

The renting of a unit is a very easy process. The person who helped me was very friendly. The facility is clean. I found their rental prices to be better than o... Read More

The renting of a unit is a very easy process. The person who helped me was very friendly. The facility is clean. I found their rental prices to be better than other places. I highly recommend this place for your storage needs.

I used this place to rent a U-Haul and the process was easy. Did everything online and came to check in/pick it up. It was all explained in person and droppin... Read More

I used this place to rent a U-Haul and the process was easy. Did everything online and came to check in/pick it up. It was all explained in person and dropping off was just as easy. Definitely recommend!

I rented a U-Haul truck at this location. The truck was in great shape, the staff was friendly and professional. I'm making this my number one spot for this ser... Read More

I rented a U-Haul truck at this location. The truck was in great shape, the staff was friendly and professional. I'm making this my number one spot for this service in Sarasota.

This place has the illusion of security. Both my units were broken into multiple times and it didn’t even bother the staff that it had happened. One manager d... Read More

This place has the illusion of security. Both my units were broken into multiple times and it didn’t even bother the staff that it had happened. One manager didn’t even file an incident report until I told him I had the police coming to file a report. So I got poked in the eye for $900/month for 2 storage units and get my toe stomped on with my stuff stolen. Too bad negative stars are not an option.

I will recommend the Compass Uhaul and storage facility to anyone I know or meet. A very clean and organized location, as well very friendly and professional st... Read More

I will recommend the Compass Uhaul and storage facility to anyone I know or meet. A very clean and organized location, as well very friendly and professional staff. Best Uhaul experience I’ve had.

Highly recommend this facility!! Polite//helpful; No over charge; easy returns; great service with no Hiccups on the equipment or prices AND clean restrooms;Go... Read More

Highly recommend this facility!! Polite//helpful; No over charge; easy returns; great service with no Hiccups on the equipment or prices AND clean restrooms;GoodJob ? Thank you Fred; happy holidays everyone

Nice clean place. Didn’t care for the guy who knew I had drove down from Michigan the day before Ian to get to the unit only to tell me the price went up beca... Read More

Nice clean place. Didn’t care for the guy who knew I had drove down from Michigan the day before Ian to get to the unit only to tell me the price went up because of Ian. 525,00 for a 10x15 unheard of. Scalp a grandma shame on you.

Fred was very helpful and knowledgeable. He showed us units so we could get the best one for our needs. Very professional as well.

Initially had a mobile pick up for a uhaul at a different storage facility not related and they failed to properly set up our truck on time setting us back. Uha... Read More

Initially had a mobile pick up for a uhaul at a different storage facility not related and they failed to properly set up our truck on time setting us back. Uhaul sent us to compass and Fred helped us get the right uhaul for us very smoothly and we appreciated that. When I dropped off the uhaul the next day Aaron was an absolute delight. Dropped the uhaul off 3 minutes before close and he was so friendly and kind and made the transaction so effortless. Will be coming back to compass next time I need a Uhaul and will definitely be recommending them to anyone who needs storage or Uhaul, especially with people like Aaron up front. Thanks again Compass.

We've used Compass Storage for the past year. Aaron and Fred have taken great care of our needs. 2 U Haul truck rentals and 1 storage unit. Top notch guys who ... Read More

We've used Compass Storage for the past year. Aaron and Fred have taken great care of our needs. 2 U Haul truck rentals and 1 storage unit. Top notch guys who are an asset to the company. A+++

Aaron and Fred were outstanding!! Aaron helped me reserve and book a perfect unit. He made it easy and effortless, which after a huge moving process was just wh... Read More

Aaron and Fred were outstanding!! Aaron helped me reserve and book a perfect unit. He made it easy and effortless, which after a huge moving process was just what I needed. I highly recommend Compass storage. You will not be disappointed! Thank you for great customer service. It is so refreshing!

The entire team has worked so hard and tirelessly to help us with this move! We thought originally it would be a straight forward move but gate stepped in and t... Read More

The entire team has worked so hard and tirelessly to help us with this move! We thought originally it would be a straight forward move but gate stepped in and they STEPPED UP! Many thanks! Nothing but praise!

Best storage in all of florida. Always clean everything works. Fred the manager is always available and keeps everything working well! I have been here for 5 ye... Read More

Best storage in all of florida. Always clean everything works. Fred the manager is always available and keeps everything working well! I have been here for 5 years others places do not stand up to this one!

I rented a 10' Haul truck from Compass Storage. The online reservation system was great. A truck was available with short notice. The process was quick and s... Read More

I rented a 10' Haul truck from Compass Storage. The online reservation system was great. A truck was available with short notice. The process was quick and simple. The process of picking up the truck was simple. Both Fred and another man were very professional and polite. The return after business hours was a bit cumbersome using the return by phone process. Having to take so many pictures took time that I didn't expect. But, in the end, I'll rent from here again in a heartbeat. I won't even look for any other place.