Storage Units in Goldsboro, NC, on Parkway Drive

This is the best storage facility that I've ever been associated with! Virginia and Kiara are the most consistent professionals! I will keep doing business here... Read More

This is the best storage facility that I've ever been associated with! Virginia and Kiara are the most consistent professionals! I will keep doing business here as long as they are working here ?

The two lovely ladies at the front desk were amazing! Very kind and the time was very quick. I'm so thankful for them. They truly made my day and I'm grateful t... Read More

The two lovely ladies at the front desk were amazing! Very kind and the time was very quick. I'm so thankful for them. They truly made my day and I'm grateful that our world still contains souls as kind as them.

Great Experience! Kiara helped me so much!! And I appreciate you so much !! Thanks for helping and making everything easier! Will be coming back

I was told my service would be $55 a month. Turns out after the first month they start charging me $75 a month. I cannot find an invoice in my account informing... Read More

I was told my service would be $55 a month. Turns out after the first month they start charging me $75 a month. I cannot find an invoice in my account informing me of the reason for this increase. I tried to call their office a few times but they seemed busy. I dislike the misinformation.

During the busy time of the holiday season, I was coordinating with Compass Self Storage regarding a Uhaul rental to move my home. Kiara, as one of their repre... Read More

During the busy time of the holiday season, I was coordinating with Compass Self Storage regarding a Uhaul rental to move my home. Kiara, as one of their representatives, was beyond helpful in relation to my inquiry. She called me back in a timely manner, helped me make necessary adjustments to my rental to ensure a seamless experience, and even helped me adjust my rental based on my moving timeline. The professional etiquacy and helpful demeanor of this member are enough for me to recommend their services.

Kiara is very accommodating and very nice. I walked in for U-haul and gave me a very good service. She answered our questions very well.

Virginia was a great help on the phone and also in person! She made sure I could get a Uhaul today. Amazing service !!!

I recently had the pleasure of working with Kiara and I couldn’t be more impressed with their professionalism and dedication. From the moment we started, they... Read More

I recently had the pleasure of working with Kiara and I couldn’t be more impressed with their professionalism and dedication. From the moment we started, they listened carefully to my needs, asked the right questions, and provided thoughtful recommendations tailored specifically to me. Thanks to Kiara I left completely satisfied. I would highly recommend them to anyone looking for a trustworthy and knowledgeable salesperson. They truly went above and beyond.

We love this storage unit. We’ve been with Compass storage for over 4 years and would highly recommend them. Ms. Virginia is a familiar and kind face to us.

Awesome experience! We had our reservation moved to a different location and then that location did not open on time when they were supposed to. We called custo... Read More

Awesome experience! We had our reservation moved to a different location and then that location did not open on time when they were supposed to. We called customer service and they transferred us to this location and thank goodness they did. We paid much less and got the truck for longer! Thanks so much to Virginia for all of your help!

Kiara is phenomenal. Professional, Diligent, and Reliable are the words that come to mind. I can’t recommend her to enough people. Truly, I feel comfortable s... Read More

Kiara is phenomenal. Professional, Diligent, and Reliable are the words that come to mind. I can’t recommend her to enough people. Truly, I feel comfortable suggesting her work to anyone I cross paths with because I know that I can trust that she will make me look good and that anyone will benefit from her work. Can’t thank her enough.

The ladies in the office were the absolute sweetest and were more than helpful made the whole experience of having to move bearable. Costumer service is a 10 ou... Read More

The ladies in the office were the absolute sweetest and were more than helpful made the whole experience of having to move bearable. Costumer service is a 10 out 10.

Great customer service. Virginia was amazing! Super friendly and helpful. She made sure I had everything I needed for my unit. Couldn’t recommend this locatio... Read More

Great customer service. Virginia was amazing! Super friendly and helpful. She made sure I had everything I needed for my unit. Couldn’t recommend this location enough!

Wonderful. So helpful. Asked lots of questions to give us extra discounts. We really appreciate it. Unit price is a great value for your money!

Very professional and helpful. Virginia was very professional and helpful. After a rough start at a competitors location, Virginia helped me get a unit on short... Read More

Very professional and helpful. Virginia was very professional and helpful. After a rough start at a competitors location, Virginia helped me get a unit on short notice.

I was here with Viriginia. She quickly greeted me and didn't just sell me any unit, she let me know of sales going on and was interested in what I said I needed... Read More

I was here with Viriginia. She quickly greeted me and didn't just sell me any unit, she let me know of sales going on and was interested in what I said I needed. Great customer service.

Virginia was incredibly helpful, courteous, and professional. Answered most of my questions before I had to ask them. Process was fast and easy, and the prici... Read More

Virginia was incredibly helpful, courteous, and professional. Answered most of my questions before I had to ask them. Process was fast and easy, and the pricing was good for the space provided. Offers Mil discount and first month free. Recommend!

Kiara is the nicest and most helpful person! We got everything we needed! She has the best personality

Virginia is amazing! She is always very helpful and friendly! Found a great unit at a great price!

Decently priced, very easy to work with. Though very unprofessional, when the staff tries to flirt with a married man knowing he has a wife. I'm very disappoin... Read More

Decently priced, very easy to work with. Though very unprofessional, when the staff tries to flirt with a married man knowing he has a wife. I'm very disappointed with that. I'm glad he came home and told me about it the same day it happened. He will no longer be going alone. Corporate will be receiving a phone call because I know exactly who it was.

Amazing customer service. Virginia and Kiara are honest and straight up about rules and policies. Safe place to keep you things. Knowledgeable staff

Virginia was very friendly and answered all my storage questions. They made me feel comfortable and gave me a great deal on my unit. Wonderful customer service.... Read More

Virginia was very friendly and answered all my storage questions. They made me feel comfortable and gave me a great deal on my unit. Wonderful customer service..

Kiara and Virginia were very friendly and answered all my storage questions. They made me feel comfortable and gave me a great deal on my unit. Wonderful custom... Read More

Kiara and Virginia were very friendly and answered all my storage questions. They made me feel comfortable and gave me a great deal on my unit. Wonderful customer service..

I was looking for assistance in renting a 6’x12’ enclosed U-Haul trailer for multiple day use and stopped to speak with someone at Compass Self Storage whic... Read More

I was looking for assistance in renting a 6’x12’ enclosed U-Haul trailer for multiple day use and stopped to speak with someone at Compass Self Storage which is a local U-Haul rental service as well. I was quickly approached by a very friendly and helpful representative by the name of Virginia. I told her what I was looking to rent and even though they currently didn’t have that size available at their location she continued to assist me by locating and setting up the future rental for me. I could have not asked for a more pleasurable experience then that which was given by Virginia from Compass Self Storage! Thank you so much and highly recommend for your rental truck and trailer needs!

So I haven’t stored here yet but I use their services for U-Haul. Kiara was very a pleasure to work with. I have been to many places for U-haul where the peop... Read More

So I haven’t stored here yet but I use their services for U-Haul. Kiara was very a pleasure to work with. I have been to many places for U-haul where the people didn’t really know the app and took forever focused figuring out how to get work the app like it was the first time. That was not the case here. She clearly knew what she was doing and was able to hold a conversation while doing it. This is my new 1st stop for U-haul rentals.

Virginia was so helpful and holy me on my way quickly. Her customer service was excellent.

Ms. Virginia was very nice and helpful. She was sweet and personable. We enjoyed her conversation and information

Excellent service! The ladies at the front desk are very nice. Check in was very quick and efficient. Would absolutely deny here again.

The GM, Kiara, is absolutely wonderful! She has exceptional customer service skills! I walked in after speaking to the call center and she just did an amazing j... Read More

The GM, Kiara, is absolutely wonderful! She has exceptional customer service skills! I walked in after speaking to the call center and she just did an amazing job doing what was in my best interest. Sincere, honest, kind and genuine. She walked me through several units with patience && no pressure sign!! Facility is secured, cameras/signs to prevent issues, and military discount (on top of other incentives). Thank you so much Kiara ??

Super helpful!!! She recommended the best storage units nearby with complete transparency. Didn’t try trapping me even when she didn’t have something in sto... Read More

Super helpful!!! She recommended the best storage units nearby with complete transparency. Didn’t try trapping me even when she didn’t have something in stock!

Amazing customer service. Virginia and Kiara are honest and straight up about rules and policies. Safe place to keep you things.

This was a great experience! I was able to rent a very suitable moving box truck for a great price. The customer service is great. Kiara was awesome! 5 ?? exper... Read More

This was a great experience! I was able to rent a very suitable moving box truck for a great price. The customer service is great. Kiara was awesome! 5 ?? experience!

Rates start out fair but after 6 months, you start to see unreasonable rate increases. I have an incredibly small unit and stored items are not worth the costs.... Read More

Rates start out fair but after 6 months, you start to see unreasonable rate increases. I have an incredibly small unit and stored items are not worth the costs. Find better alternatives. I am moving asap.

Virginia was an excellent help with getting me and my wife a storage unit and making sure our things were protected I highly recommend compass self storage and ... Read More

Virginia was an excellent help with getting me and my wife a storage unit and making sure our things were protected I highly recommend compass self storage and ask for Virginia she is quick and a great help.

Best storage company in town, the cleanest and most secured gated storage community. Kiara at the front desk was very welcoming and very knowledgeable. She made... Read More

Best storage company in town, the cleanest and most secured gated storage community. Kiara at the front desk was very welcoming and very knowledgeable. She made sure every uncertainty was answered!

Virginia and Kiara are amazing! They had me in and out of the office quickly and had the unit I needed ready to go! A++++ recommendation!

I had a wonderful experience today at compass self storage. Virginia explained the price and size of the unit she took us around back to show us the difference ... Read More

I had a wonderful experience today at compass self storage. Virginia explained the price and size of the unit she took us around back to show us the difference in sizes. She was very helpful and friendly we even ended up getting a U-Haul for our move also.

Getting the UHaul took under 5 minutes. Quick and easy return as well! Was out under 30 seconds. The ladies were lovely, very helpful, chatty, and in positive u... Read More

Getting the UHaul took under 5 minutes. Quick and easy return as well! Was out under 30 seconds. The ladies were lovely, very helpful, chatty, and in positive uplifting moods!

Kiara and Virginia were very friendly and answered all my storage questions. They made me feel comfortable and gave me a great deal on my unit.

Went today to get a storage unit and the lady at the desk (kiara) was awesome. Very helpful and took the time to listen to my needs and wants in a storage unit... Read More

Went today to get a storage unit and the lady at the desk (kiara) was awesome. Very helpful and took the time to listen to my needs and wants in a storage unit.

I needed to rent a U-Haul but my "go to" location no longer offered U-Haul rentals. However, they did recommend this location with phone number. Let me add that... Read More

I needed to rent a U-Haul but my "go to" location no longer offered U-Haul rentals. However, they did recommend this location with phone number. Let me add that I normally do everything online but I decided to call instead. A young lady, Kiara, answered my call with an enthusiastic greeting but very professional as she gave her name and asked how could she help me. Ms. KIARA from beginning to end not only answered my questions but provided helpful information to help with my rental. I highly recommend this location for your next U-Haul rental. Great Customer Service & Rental Experience!

Kiara was really helpful and knowledgeable! They have great deals on move-in kits and U-hauls available. Quick process as well.

I came to rent a storage unit the staff was great and friendly. They were very helpful and informative. They had great rates. Virginia and Kiera are very profes... Read More

I came to rent a storage unit the staff was great and friendly. They were very helpful and informative. They had great rates. Virginia and Kiera are very professional and great to work with.

I want to thank Wendy Moore for all her help yesterday! She was the nicest lady and went out of her way to make sure we got the right size unit! She made you fe... Read More

I want to thank Wendy Moore for all her help yesterday! She was the nicest lady and went out of her way to make sure we got the right size unit! She made you feel right at home!

Compass Self Storage personnel were awesome. Kiara and Virginia were friendly and helpful. Would recommend them to rent Uhaul anytime.

Very helpful, the woman at the desk, Virginia made sure all my needs were met. Very friendly, I would visit again to do business! :)

Nice place, great customer service. Storage is expensive everywhere, at least have a place like this where it’s secure and they actually have people working o... Read More

Nice place, great customer service. Storage is expensive everywhere, at least have a place like this where it’s secure and they actually have people working on site instead of having to deal with automated systems. Staff-Kiara and Virginia are very knowledgeable of storage and area.

I would first like to say that the storage units are reasonably priced and very spacious. On top of the place being taken care of and clean, Virginia Hursey is ... Read More

I would first like to say that the storage units are reasonably priced and very spacious. On top of the place being taken care of and clean, Virginia Hursey is just a wonderful customer service representative. She takes care of everyone she comes in contact with care and concern for the customers wants and needs. She always has a smile on her face, and it's very infectious! Thank you Compass Self Storage!! :)

Great customer service! I only went in for packing supplies but Virginia and Kiara were very friendly and professional. Will be using compass if I ever need sto... Read More

Great customer service! I only went in for packing supplies but Virginia and Kiara were very friendly and professional. Will be using compass if I ever need storage.

Kiera was fantastic! She was super accommodating with my uhaul truck rental. Great communication and very knowledgeable.

Kiara was awesome , and helped me out pick up the U-Haul.

The facility was very nice and the staff was great as well as professional and curtious; they were also very helpful and kind.

I appreciate when my time is just as much of a concern as the customer service representative and Virgina was fantastic. Even though I was a walk-in, I had chos... Read More

I appreciate when my time is just as much of a concern as the customer service representative and Virgina was fantastic. Even though I was a walk-in, I had chosen my unit, signed my lease, and had my receipt within 15 minutes. The unit was exactly what I needed and Virgina was as professional, courteous, and personable as could be while helping me out. Great experience.

Staff was very polite, friendly and knowledgeable. Was able to assist us with everything we needed.

Virginia is the most wonderful woman ever, she's beautiful smart, and talented, shes just the best ever, you couldn't ask for any better. Truly a blessing. Did... Read More

Virginia is the most wonderful woman ever, she's beautiful smart, and talented, shes just the best ever, you couldn't ask for any better. Truly a blessing. Did I say how wonderful she is? If not she's wonderful. Just extravagant. Most beautiful smile ever, kinda smile make soul melt. Kiara was nice too. Best place ever to rent a storage unit. Be lucky to rent a storage unit from such.

Great customer experience Front desk representatives were very nice I enjoyed my visit the vehicle was ready to go seamless business transaction, will be back ... Read More

Great customer experience Front desk representatives were very nice I enjoyed my visit the vehicle was ready to go seamless business transaction, will be back !!!

Kiara Rawls was absolutely amazing and very helpful stay blessed will be doing business with her all the time ?

Kiara super friendly and gave Greta customer service! Definitely recommend.

Fantastic customer service and very well maintained facility! Virginia and Kiara are a very helpful team thank you!

Great place to go when you need storage. I even got all my packing supplies. Great customer service. Kiara and Virginia were very professional and helpful. I w... Read More

Great place to go when you need storage. I even got all my packing supplies. Great customer service. Kiara and Virginia were very professional and helpful. I will be telling my friends about compass

I had a great experience with Kiara and Virginia. I only came in for boxes and tape but they answered all my questions. Will be recommending compass to my frien... Read More

I had a great experience with Kiara and Virginia. I only came in for boxes and tape but they answered all my questions. Will be recommending compass to my friends.

Kiara is the best! She does her job very effectively and her communication skills are great!

The young lady working here is so helpful. It was truly a blessing meeting her. The property was clean and easily accessible.

The ladies that helped me today was absolutely amazing and deserve a raise! Virginia understands how hard it is to move and is so compassionate towards everyone... Read More

The ladies that helped me today was absolutely amazing and deserve a raise! Virginia understands how hard it is to move and is so compassionate towards everyone. that’s a skill that you can’t teach. She’s a beautiful person and everyone deserves to meet her. Keep her!

Always found Kiara and Virginia to be very responsive to questions or needs. Good customer service.

I called the store to ask a question about being able to rent the uhaul for an out of town trip and Ms. Kiara was extremely informative, very KIND and knowledge... Read More

I called the store to ask a question about being able to rent the uhaul for an out of town trip and Ms. Kiara was extremely informative, very KIND and knowledgeable. She made the reservation for me, gave me a number to call and get the size truck that I need and the customer service was ?!!!!! Thank you Kiara

The two girls working were really nice and very friendly. Made the experience really good

They are amazing Excellent customer service Great job ladies and ty Oh and give them a raise lol

Great place to go when you need storage. I even got all my packing supplies. Great customer service. Kiara and Virginia were very professional and helpful. I w... Read More

Great place to go when you need storage. I even got all my packing supplies. Great customer service. Kiara and Virginia were very professional and helpful. I will be telling my friends about compass

Paid my bill and got talked into leaving a review! Lol Kiara and Virginia are nice and willing to help if you need it. Would recommend.

Kiara is AWESOME! She was super friendly and helpful. I love doing business here!

Maria as very kind and attentive to my needs. She answered all my questions and gave me the best price available. I highly recommend her and this facility for a... Read More

Maria as very kind and attentive to my needs. She answered all my questions and gave me the best price available. I highly recommend her and this facility for any one looking to rent space. Thanks Maria

Best customer service in town. Best place for storage in town. If you have questions they try to help you. If you need movers, they suggest them. If you need tr... Read More

Best customer service in town. Best place for storage in town. If you have questions they try to help you. If you need movers, they suggest them. If you need truck rental services, they have them. This place simply has everything for your storage needs that you can think of. The two ladies that work at Compass are extremely nice and helpful. I would not go anywhere else. Would recommend to everybody I know or if you’re new in town needing storage. Ask for Kiara or Virginia.

Went to pick up.a truck and everything went smooth as can be. The gal that helped us was as nice as can be. The truck was clean and ready to go. Would strongly ... Read More

Went to pick up.a truck and everything went smooth as can be. The gal that helped us was as nice as can be. The truck was clean and ready to go. Would strongly recomend them.

I found Compass Self Storage on Google. From the call center to meeting Kaira, General Manager, the entire process was seamless. Everyone was pleasant, professi... Read More

I found Compass Self Storage on Google. From the call center to meeting Kaira, General Manager, the entire process was seamless. Everyone was pleasant, professional and a joy to be around!

Absolutely went above and beyond to help me we are moving from NJ and wanted to be sure the area was close to our new location! Best service ever especially Kia... Read More

Absolutely went above and beyond to help me we are moving from NJ and wanted to be sure the area was close to our new location! Best service ever especially Kiara she was so helpful and answered my many questions !!! I feel at home already!! Awesome service 10/10 recommend

I must say every time I go in there please are super friendly. Very helpful. I'm glad I have my things there at compass self storage they make you feel welcome

Kiara is wonderful! Amazing customer service, very friendly, and knowledgeable. I'm glad I chose Compass to store my things!

The team at Compass Storeage are not only knowledgeable, but extremely friendly and very easy to work with. They have made our experience wonderful and I would ... Read More

The team at Compass Storeage are not only knowledgeable, but extremely friendly and very easy to work with. They have made our experience wonderful and I would definitely recommend.

When I first moved my stuff there, I had a great experience. My original cost for storage was $265. I was told I would get a discount if I gave them five star... Read More

When I first moved my stuff there, I had a great experience. My original cost for storage was $265. I was told I would get a discount if I gave them five stars. My original score was five stars, but not because of the discount. It was because of the visit and helpfulness that day. Google forbids companies doing that. It's in their rules to businesses being represented by Google reviews. Compass Self Storage constantly raised the price for no reason. Sometimes they would tell me ahead of time, sometimes it was a surprise. One month I was double charged on my credit card. They told me it wasn't refundable and I could just use it for the following month. Some days I would drive two hours from work to pay my balance and find they closed an hour early. A month before my move out date the rate had increased to $350 from $300. I moved everything out as fast as I could. My last night there, they locked the dumpsters. I had no place to dispose my trash. I had family and friends come over and loaded their trucks up to dispose of it at the dump. On my last load, my code didn't work. It was 10pm. Fortunately, a friend was still by my storage and drove up to the gates to open them. If not for them still being there, I would have been charged for a whole month for a few boxes left. The ladies are nice, but I will never use that location for anything ever again.

Virginia was the absolute best!!! Everything was done quickly, professionally, and the customer service was amazing!!

I’ve been with compass for a little over 2 years now and the staff are nothing but friendly. Anytime I need something, they’re always opened to help me out ... Read More

I’ve been with compass for a little over 2 years now and the staff are nothing but friendly. Anytime I need something, they’re always opened to help me out and are super polite. I’m glad I chose to put my storage in this location.

The two representatives that assisted my husband, Gene, on pick-up day were both professional and friendly. They made sure we had the best price based on our n... Read More

The two representatives that assisted my husband, Gene, on pick-up day were both professional and friendly. They made sure we had the best price based on our needs and made the pick-up process so easy and efficient.

Kiara and Virginia were great is good to have people with great customer service . Keep up the good job

Virginia is a wonderful and cheerful employee, was very considerate and very attentive. Service with a smile and great attitude, would recommend this storage l... Read More

Virginia is a wonderful and cheerful employee, was very considerate and very attentive. Service with a smile and great attitude, would recommend this storage location to anyone !

Kiara was absolutely amazing!! Very helpful and pleasant to do business with. We will definitely be back.

I would recommend this place to everyone the staff was so sweet and kind they gave us all a water it was 90. Degrees outside. They were very friendly and the un... Read More

I would recommend this place to everyone the staff was so sweet and kind they gave us all a water it was 90. Degrees outside. They were very friendly and the units were very clean and the grounds were spotless.

My daughter is using a storage place out there the people that work there are very easy to talk to and they seem to want to help you in any way they can thank y... Read More

My daughter is using a storage place out there the people that work there are very easy to talk to and they seem to want to help you in any way they can thank you guys for being helpful especially women. Sometimes it takes somebody else is cute cool and not feel so stressed out and y'all have done that for my daughter and me thank you

Windy Moore is very friendly and exceptionally helpful. We feel comfortable, I formed, and welcomed. Thank you for a great experience.