Tyler was amazing, he got me in and out quick. He was very respectful and made the process really smooth. Most definitely will do future business here.

Tyler did a fantastic job in assisting me on getting a new unit, it’s hard to get someone like help to actually fully want to help, he was professional and kn... Read More

Tyler did a fantastic job in assisting me on getting a new unit, it’s hard to get someone like help to actually fully want to help, he was professional and knowledgeable

Man! If I could give more than five stars I would. Online rental was easy. Tyler followed up on the next steps. Even offered to stay 10-15 minutes after close t... Read More

Man! If I could give more than five stars I would. Online rental was easy. Tyler followed up on the next steps. Even offered to stay 10-15 minutes after close to accommodate me if need be. Thankfully, I was able to get there before close. Move in was super easy, Tyler took me right to the unit. I was in and out in under an hour. Much easier and helpful than the other unit I was trying to get at Public Storage in Mansfield ?? what a nightmare. Thanks again Tyler! You’re the best!

Super helpful staff as well as a spotless property! I really appreciate the positive attitudes. They truly made my mood better.

The front desk personnel was SUPER NICE! no hassel to rent the truck at such short notice and the price was very affordable. I’ll definitely come back when I ... Read More

The front desk personnel was SUPER NICE! no hassel to rent the truck at such short notice and the price was very affordable. I’ll definitely come back when I need another truck for transportation!!!

I’ll say this. I have been leasing here for a year now. 11/02/23 is when I began leasing. It’s 12/3/24 and in this time frame my lease has gone up twice thi... Read More

I’ll say this. I have been leasing here for a year now. 11/02/23 is when I began leasing. It’s 12/3/24 and in this time frame my lease has gone up twice this year. I started at $183 including the $14 a month insurance to $213 to $263 never once complained just handled my business. In this year's time, I have NEVER been more than 30 days behind. Last month I had car trouble and that was my priority. Life happens to all of us and we try our best to stay up floating. This caused me to fall behind on November’s payment. I tried making my November payment yesterday and December payment by the 6th which wouldn’t be late but was told “No you’ll need to make November and December payments to come current.” I understood. The problem I’m having is that if I can’t make the full amount by Thursday or Friday my unit goes into action and I’m faced with yet another fee of $115 for them cutting the lock to assist my unit for action purposes. I called customer service support to see if I could get help with getting around something that should be easily resolved. That conversation led to Tyler calling me to inform me that the District manager Ron( I believe that’s his name) said “You can pay all that you owe for November, and move all your belongings out today.” WOW, that’s the solution I was presented with. To pay up and get out. As if I’ve been an issue for them. Please don't expect them to be understanding or accept any money from you unless you have it all to pay in full. Also, I was told that they have had bad past experiences with others that now affect everyone else in the present. Do your research and ask the right questions before settling on any storage space. They are not the only storage space in Mansfield.

Tyler and Maleeka were both so courteous and friendly. My check in process was smooth and simple. I highly recommend using their services. The price was reasona... Read More

Tyler and Maleeka were both so courteous and friendly. My check in process was smooth and simple. I highly recommend using their services. The price was reasonable and was given all the options. I will use them again if I ever have the need

The staff was so friendly and went above and beyond to make sure all my questions were answered. They made the process easy

I had an outstanding experience at Compass Self Storage! The service provided by Tyler and Maleeka was exceptional. Tyler was incredibly helpful, guiding me thr... Read More

I had an outstanding experience at Compass Self Storage! The service provided by Tyler and Maleeka was exceptional. Tyler was incredibly helpful, guiding me through the entire process and ensuring I found the perfect unit to fit my needs. Maleeka’s warm and friendly demeanor made me feel welcomed and confident in my choice. Their professionalism and dedication to customer service set this facility apart from others. If you’re looking for a seamless storage experience with staff who truly care, I highly recommend to come to this storage.

Found Compass Self Storage online. The prices seemed better than most near me, so I rented a 10x20 unit online, went in the next day and verified my info w/ Jo... Read More

Found Compass Self Storage online. The prices seemed better than most near me, so I rented a 10x20 unit online, went in the next day and verified my info w/ John was very helpful getting my paperwork in order, getting me a gate code, and led me to my unit in their golf cart. The property is clean and well maintained, and my unit was clean, the roll down door easy to lift, lower, and lock. Very pleased with my storage unit and the overall experience!

I loved the service I received during my visit today. And as well the AWESOME smiles :). Great customer service!!! Thank you !

My wife and I recently rented a storage unit with Compass Self Storage, and we are highly impressed with their service. The website was user friendly which made... Read More

My wife and I recently rented a storage unit with Compass Self Storage, and we are highly impressed with their service. The website was user friendly which made it seamless to reserve our new unit. The process of signing our contract was quick and easy, with clear terms. Tyler and Malika were friendly, professional, and eager to help. Tyler gave us a tour of the facility, which was clean and he promptly directed us to our unit. Overall, we couldn’t be happier with the service and the quality of the facility. We highly recommend Compass Self Storage to anyone in need of reliable and secure storage!

Got a notice that rent for my unit was increasing. Stopped at the office and they worked with me to get a unit that fits my needs and saved me money! Win-win! T... Read More

Got a notice that rent for my unit was increasing. Stopped at the office and they worked with me to get a unit that fits my needs and saved me money! Win-win! Thank you!

I L??VE the staff OMG Tyler, Maleeka ( GOOD HEARTED ??and REAL)are the originals since I have been with Compas . The new staff I have meet over the phone and th... Read More

I L??VE the staff OMG Tyler, Maleeka ( GOOD HEARTED ??and REAL)are the originals since I have been with Compas . The new staff I have meet over the phone and they are wonderful, helpful and knowledgeable of their positions. To sum it up, I’m a customer for the duration ??!

As a family moving from out of state, we were so thankful we found Compass Self Storage to temporarily store our house items. Tyler was super helpful from the v... Read More

As a family moving from out of state, we were so thankful we found Compass Self Storage to temporarily store our house items. Tyler was super helpful from the very beginning and has continued to provide support whenever needed. Maleeka has been super friendly and helpful as well. Thank you for your hard work and superb customer service. It is one less stressful thing we have to navigate as we make our move!

The customer service representative Tyler was amazing super helpful. He was super understanding the prices are reasonable... Clean and friendly .... I highly r... Read More

The customer service representative Tyler was amazing super helpful. He was super understanding the prices are reasonable... Clean and friendly .... I highly recommend this storage company!

They treat you like family here! Absolutely amazing service from Edward and Maleeka! They stayed open late to help me get situated with my unit and truly went a... Read More

They treat you like family here! Absolutely amazing service from Edward and Maleeka! They stayed open late to help me get situated with my unit and truly went above and beyond! I would recommend everyone come here. They have climate control and outside units

We are repeat customers at Compass. Our great experience several years ago meant there was no question where we would rent a storage room. Maleeka was so sweet ... Read More

We are repeat customers at Compass. Our great experience several years ago meant there was no question where we would rent a storage room. Maleeka was so sweet and helpful today. The facility and staff are awesome!

Ms Malika made things so easy for this mom of three. U-haul cancelled my reservation and I had a few issues navigating the website to reserve a storage unit. I ... Read More

Ms Malika made things so easy for this mom of three. U-haul cancelled my reservation and I had a few issues navigating the website to reserve a storage unit. I called in and explained I wanted a one stop shop and she totally understood and excelled in helping with the truck and the unit. I was moving by myself and she made sure to give me a unit close to the door and may the good Lord bless her for that. She has amazing people skills and it is clear why she was hired. She very welcoming, personable, and caring something you don’t find to much of these days. Thank you Ms Malika for helping me and may you continue to do great things!

Ms Malika made things so easy for this mom of three. U-haul cancelled my reservation and I had a few issues navigating the website to reserve a storage unit. I ... Read More

Ms Malika made things so easy for this mom of three. U-haul cancelled my reservation and I had a few issues navigating the website to reserve a storage unit. I called in and explained I wanted a one stop shop and she totally understood and excelled in helping with the truck and the unit. I was moving by myself and she made sure to give me a unit close to the door and may the good Lord bless her for that. She has amazing people skills and it is clear why she was hired. She very welcoming, personable, and caring something you don’t find to much of these days. Thank you Ms Malika for helping me and may you continue to do great things!

Tyler made this process a pleasant experience. No one enjoys the moving process, so I appreciate his willingness to help and his superb customer service. Will r... Read More

Tyler made this process a pleasant experience. No one enjoys the moving process, so I appreciate his willingness to help and his superb customer service. Will recommend to family and friends.

This place is the best storage facility I’ve had the fortune of finding. It was easy to reserve a storage unit, and even easier to purchase one. The process w... Read More

This place is the best storage facility I’ve had the fortune of finding. It was easy to reserve a storage unit, and even easier to purchase one. The process was quick and simple!

Great experience. It was easy and everyone was professional. They listened and were accommodating of what I needed. I would recommend this storage company.

Manager was very helpful with knowledgeable staff. Quick and easy application and very helpful to get me a closer unit. Thanks !! Next time I need a storage uni... Read More

Manager was very helpful with knowledgeable staff. Quick and easy application and very helpful to get me a closer unit. Thanks !! Next time I need a storage unit I will definitely choose this Compass Self Storage.

Tyler had great communication. He made the process of signing my storage lease very easy and quick!

Wonderful service. Maleeka was very warm and answered all of our questions and took time to make us feel good about our choices.

Maleeka was so helpful. She greeted me with a smile and an enthusiastic desire to help. The entire process was so quick. I would definitely recommend!!

Even when the u-haul system was down, you guys continued looking for options until you were able to get us out of there with the truck. Excellent service, great... Read More

Even when the u-haul system was down, you guys continued looking for options until you were able to get us out of there with the truck. Excellent service, great teamwork atmosphere!

Malika and Tyler were awesome and super helpful! Edward did a great job in training!! I am thankful that we rented here!

Karina Taylor was exceptional! She made sure my experience was smooth & painless! I will definitely be recommending this place to others!

Karina Taylor was exceptional! She made sure my experience was smooth & painless! I will definitely be recommending this place to others!

Tyler and Katrina were so helpful. It was a very simple process to do. From start to finish 20 minutes. I highly recommend Compass Self Storage!

Karina was very efficient, she is very helpful and clearly explained the requirements. She is kind and passionate with her work. Very respectful

Karina provided outstanding customer service. She was attentive, courteous, and professional. I would definitely visit this location for all future needs!

Karina is the best!!! The renting process was so easy and she made sure I was happy with my unit before I signed the lease.

Karina was amazing and patient, we looked about 6 months ago and she remembered me and helped me choose the right size for our needs!

Karina help me find a storage space! The process was quick and easy. Thank you for your great customer service and professionalism.

GREAT storage place. All staff (Karina, Tyler and Maleeka are always so kind and pleasant. Never had a problem with them. Will highly recommend this place.

Tyler the manager and his staff are top notch and very easy to work with and very helpful , I have referred my entire family here due to their customer service,... Read More

Tyler the manager and his staff are top notch and very easy to work with and very helpful , I have referred my entire family here due to their customer service, keep up the great work ??

I did a rental online and it was super fast and easy. When I went to see my unit and get the gate code, the manager Karina was super friendly, very nice, and h... Read More

I did a rental online and it was super fast and easy. When I went to see my unit and get the gate code, the manager Karina was super friendly, very nice, and helpful. Definitely recommend Compass for all your storage needs!

Amazing service. Tyler the GM is so kind and Efficient. Love this place for storage!

Tyler was amazing. Very knowledgeable and helpful. He was personable and kind. I’m renting with assurance knowing that this young man is on the premises!

Karina was super helpful in our storage unit selection and pricing. She was also very helpful in explaining the paperwork and completing the sign up process. Sh... Read More

Karina was super helpful in our storage unit selection and pricing. She was also very helpful in explaining the paperwork and completing the sign up process. She is an outstanding representative of your company.

From the beginning of the rental process until the end, Karina was a gem. She was professional, polite, informative and has been a great help in deciding what ... Read More

From the beginning of the rental process until the end, Karina was a gem. She was professional, polite, informative and has been a great help in deciding what options were best for me. We need more people like this in all establishments. I am confident I have chosen the perfect place to not only rent my uhaul, but also for storing my belongings. Grateful Kimberlyn Bostic

By far the best experience. Staff was very personable and welcoming! Helped find the best size for what I had. Def recommend

Thank you Tyler and Maleeka for the great customer service ? They were very helpful and knowledgeable, also they help me through the process ? ?

Great staff and nice facility. Malika ans Karina are excellent, efficient and thorough.

Karina Taylor was very friendly and welcoming. She was also very informative and answered any questions I had.

Maleeka and Tyler are “The Best”. They have superb customer service skills and they exhibit the utmost professionalism. ??????

Excellent customer service provided by Tyler. He was efficient and personable, making what can be a hassle an essentially flawless transaction.

Tyler was friendly and professional Unit was clean and perfect for my needs. Property well kept. Will definitely use them in the future as well as telling my fr... Read More

Tyler was friendly and professional Unit was clean and perfect for my needs. Property well kept. Will definitely use them in the future as well as telling my friends about it

Tyler was great at helping select the right unit for me. Location is great and access is easy. The area is always clean and I feel safe when I am at my unit.

I recently rented a unit here and the first storm that came through after I moved in leaked water through the roof and ruined about $300 worth of stuff. Since t... Read More

I recently rented a unit here and the first storm that came through after I moved in leaked water through the roof and ruined about $300 worth of stuff. Since this is less than my insurance deductible I asked for a billing credit but they refused since they said any problems must be cared for by the renters insurance. It’s been several weeks and they still haven’t confirmed if the leak was fixed or not so part of my unit is still unusable. Too many other storage units around to deal with a company that doesn’t take care of their customers.

Very personable! Taylor and Malika were both very friendly and I felt right at ease with them from the moment I walked in the door and until I left after signin... Read More

Very personable! Taylor and Malika were both very friendly and I felt right at ease with them from the moment I walked in the door and until I left after signing the extremely easy contract with them. Thanks for making a newcomer to Texas feel at home!

I dealt with Karina Taylor very helpful and very informative made my leasing very easy and straight forward and also treated me with nothing but kindness very p... Read More

I dealt with Karina Taylor very helpful and very informative made my leasing very easy and straight forward and also treated me with nothing but kindness very professional

I would like to say that Karina and Tyler made my moving process simple and stress-free! I really appreciate their exceptional customer service and help during ... Read More

I would like to say that Karina and Tyler made my moving process simple and stress-free! I really appreciate their exceptional customer service and help during a very stressful time! Thank you again!

Very very friendly , Tyler & Karina were so sweet and welcoming ! I would 100% recommend this location, the best customer services in just 10 minutes !

Awesome these nice people were friendly and we got it taken care of as I drove up to store what I needed too??Awesome Service??

Karina, Helped me with my storage unit today and she was Awesome! I would highly recommend this location for any of your storage needs. William

I called this morning, and Karina was so helpful and got us a unit right away, Her customer service skills were exceptional

Karina was great!!! She was very polite and helped us with the whole process i would recommend any one who is looking for a rental truck or storage.

Karina was great! She was very helpful and knowledgeable. Everyone I encountered here was very nice. Facility is also nice and clean!!

They’re pretty cool and helpful. Quick and easy getting my stuff unloaded and into the unit.

Karina is amazing. Very helpful and professional. I would definitely recommend to anyone looking for storage space.

Karina was so helpful and knowledgeable! Her and the team really made renting a storage space super easy.

Karina is SUPER nice and helped us with everything we needed. The units are protected and at a good price. Highly recommend!

You won't find a more accommodating, clean and friendly storage place. We've had to use many units and many times over the past 6 years. Highly recommended!

Maleeka was very personable and I enjoyed working with her. She made the experience simple and seem less . I really enjoyed her professionalism, however very pl... Read More

Maleeka was very personable and I enjoyed working with her. She made the experience simple and seem less . I really enjoyed her professionalism, however very pleasant conversation. Thank you.