Ms. Denorma is the best!!!!! She really takes her time and explains everything. She loves assisting her customers!!

DéNorma was extremely friendly, knowledgeable and professional. It was a great experience. I will highly recommend this facility.

DeNorma, has always been extremely friendly each month. She's very personable while dealing with you. She assisted me with renting my Uhaul rental. Patients ... Read More

DeNorma, has always been extremely friendly each month. She's very personable while dealing with you. She assisted me with renting my Uhaul rental. Patients of Job on rental return. The wifi system crashed She smiled through it. She's a fabulous blessing.

Omg Words Can’t Even Express The way I Feel I Worked With Ms.DeNorma And She was So sweet And Nice To Me Never Met Any One Like Her She Made My Experience 20x... Read More

Omg Words Can’t Even Express The way I Feel I Worked With Ms.DeNorma And She was So sweet And Nice To Me Never Met Any One Like Her She Made My Experience 20x Better And I’m So Appreciative Of That. Compass Self Storage Yall Got A Winner On Yall Team Cherish Her Thanks again Ms. DeNorma it Was Nice Meeting You ??????.

De’Norma was a great happy with a bubbly personality as well as professional! She was awesome! Come see her! She’s running the best deals in town!!

The rental process was really quick and the manager even showed me right where my unit was so I didn't spend any time searching for it. The facility is extremel... Read More

The rental process was really quick and the manager even showed me right where my unit was so I didn't spend any time searching for it. The facility is extremely clean as well. I would highly recommend. The first month free along with the monthly rent/I could not pass this one up.

Ms. Denorma is the best!!!!! You can tell she loves what she does and assist in anyway! I have never dealt with anyone like her before, she’s a GEM!! Thank yo... Read More

Ms. Denorma is the best!!!!! You can tell she loves what she does and assist in anyway! I have never dealt with anyone like her before, she’s a GEM!! Thank you Denorma for all that you do!

I was with compass self storage for 4 years DeNorma was amazing ? she made everything so easy she recently helped my mom get her self a unit as well !

General Manager Denorma P. made my move into my storage unit smooth and Hassel-free... Friendly,helpful and Great rates!! Ty Denorma!!??

GM DeNorma is amazing! Moving is stressful within itself, but she has customer service skills that is tops. She has a great attitude and offers suggestions/solu... Read More

GM DeNorma is amazing! Moving is stressful within itself, but she has customer service skills that is tops. She has a great attitude and offers suggestions/solutions that makes the day smoother. She takes away the pain of moving.

DeNorma was amazing! She went above and beyond to over-accommodate us and our valuables. I highly recommend!!

I had the best experience with renting my storage unit. Quick and easy. Ms. Patterson made things seamless, her customer service is top tier!

I had the best experience with renting my storage unit. Quick and easy. Ms. Patterson made things seamless, her customer service is top tier!

DeNorma is the best!! She went out her way to make sure I got my storage bill taken care of before the auction process started. I really really deeply appreciat... Read More

DeNorma is the best!! She went out her way to make sure I got my storage bill taken care of before the auction process started. I really really deeply appreciate her empathizing with me and working with me. She was very understanding and relatable throughout this entire process. I’m so glad that she serviced me. She even stayed late for me one time I needed to get another unit. God bless her!!!!

DeNorma is such a professional at her job. She has a great personality and kind spirit. She can handle business and a good laugh at the same time. Keep up the g... Read More

DeNorma is such a professional at her job. She has a great personality and kind spirit. She can handle business and a good laugh at the same time. Keep up the great work. Queen

GM DeNorma is amazing! Moving is stressful within itself, but she has customer service skills that is tops. She has a great attitude and offers suggestions/solu... Read More

GM DeNorma is amazing! Moving is stressful within itself, but she has customer service skills that is tops. She has a great attitude and offers suggestions/solutions that makes the day smoother. She takes away the pain of moving.

Great staff (Mrs. Patterson), very helpful and informative. The move in was super smooth thanks to the easy process made by the staff. Will highly recommend thi... Read More

Great staff (Mrs. Patterson), very helpful and informative. The move in was super smooth thanks to the easy process made by the staff. Will highly recommend this location to anyone in the future with storage unit needs!

DeNorma is wonderful however her boss is something else ...My mother has been a customer for years and She is on a fixed income, she fell behind on her payment.... Read More

DeNorma is wonderful however her boss is something else ...My mother has been a customer for years and She is on a fixed income, she fell behind on her payment. Im not from Texas and had to fly in to help Thank God for DeNorma working with us . Don't know what I would do without her ....Compass better keep her around I know some Big Companies that will take her and her loyalty and customer service. She understands people and situations.

I have used compass self storage in grand prairie for several years. I have had to complaints. If I ever have a question or concern I call Denorma (the manager)... Read More

I have used compass self storage in grand prairie for several years. I have had to complaints. If I ever have a question or concern I call Denorma (the manager). She is always friendly and helpful.

Being that I just moved to Texas the staff was very welcoming and helpful. I felt at home with the conversation I had with the young man at the desk I wish I co... Read More

Being that I just moved to Texas the staff was very welcoming and helpful. I felt at home with the conversation I had with the young man at the desk I wish I could remember his name but his manager Ms. Denorma has an exceptional team member couldn’t ask for anything else. He welcomed my family and I to Texas and was very kind. Couldn’t have been a greater experience.

Compass is Great ! The company should value DeNorma she is a great salesman and all around efficient spacemaster! She helped me pack it right !

This place is great ,DeNorma is amazing, she is always here to help and lookout for her customers. She is also a pillar in this community.

DeNorma is an excellent sales person and patient. Very easy to work with.

Longtime returning customer and have had 2 units at one time here and have referred other customers to this GP facility.. Being told that my rate increased due ... Read More

Longtime returning customer and have had 2 units at one time here and have referred other customers to this GP facility.. Being told that my rate increased due to the length of time of storing here was very concerning for me.. A $32 increase is ridiculous and unbelievable for a loyal paying customer.. Last year I was forced to moved to another unit because of a customer next to my unit had a leak of something coming from inside the Cust unit and took days to get access inside. BTW still never received a EMAIL or notice of the price increase.. Yes I paid it this month because I don’t need any late fees added to my now $208 storage bill. There are less price units and it’s time to make the move since loyalty means nothing these days

The young lady at the desk is on top of her game. She is one of the best in this business. I have rented my share of units in my life and have never seen some t... Read More

The young lady at the desk is on top of her game. She is one of the best in this business. I have rented my share of units in my life and have never seen some truly care like she does.

Longtime returning customer and have had 2 units at one time here and have referred other customers to this GP facility.. Being told that my rate increased due ... Read More

Longtime returning customer and have had 2 units at one time here and have referred other customers to this GP facility.. Being told that my rate increased due to the length of time of storing here was very concerning for me.. A $32 increase is ridiculous and unbelievable for a loyal paying customer.. Last year I was forced to moved to another unit because of a customer next to my unit had a leak of something coming from inside the Cust unit and took days to get access inside. BTW still never received a EMAIL or notice of the price increase.. Yes I paid it this month because I don’t need any late fees added to my now $208 storage bill. There are less price units and it’s time to make the move since loyalty means nothing these days

I Have two Buildings with this facility Demorna has been very Helpful in all my decision and helping me with anything i need when i have a problem but the rate ... Read More

I Have two Buildings with this facility Demorna has been very Helpful in all my decision and helping me with anything i need when i have a problem but the rate hikes are alarming and concerning to me to the point that i am about to purchase a building to go outside my home because now i am paying the same prices that i would be to rent a building I'm going to hate to part ways but the consistent rate hikes is way too much for me.

Compass better protect Denorma at All cost !!!! We need more people like her giving AMAZING CUSTOMER SERVICE AND KNOWLEDGE!!!

Clean, nice storage unit with great rates. The man helping us was very nice and made the experience quick and easy despite us not knowing exactly what we needed... Read More

Clean, nice storage unit with great rates. The man helping us was very nice and made the experience quick and easy despite us not knowing exactly what we needed. Totally recommend!

A 50 dollars increase is a bit much? Rate keep changing and at one time I had 4 units. No loyalty to customers. DeNorma is Exceptional and has been since 2019

DeNorma was extremely helpful and knowledgeable. She got me in and out without any hassle.

Denorma was absolutely amazing here! I got their key stuck and she went out of her way to get everything fixed for me. Definitely a 10/10 girl!

I got the 5X10 with no A/C last year and the cost was $120, they increased my price to $132 this year and now I got another letter talking about another increas... Read More

I got the 5X10 with no A/C last year and the cost was $120, they increased my price to $132 this year and now I got another letter talking about another increase. Now I will be paying $156. Two increases in a single year

I highly recommend coming here to rent a storage unit. They have the best specials and high maintenance property. I highly recommend dealing with De’norma she... Read More

I highly recommend coming here to rent a storage unit. They have the best specials and high maintenance property. I highly recommend dealing with De’norma she is very welcoming and does her job exceptionally. She helped me rent the best space here and her overall professionalism was very pleasant. I was highly satisfied with my experience.

Good place and all. But it's just ridiculous on how they jack up the prices every 2 or 3 months. Instead of giving deals to the people who already been there fo... Read More

Good place and all. But it's just ridiculous on how they jack up the prices every 2 or 3 months. Instead of giving deals to the people who already been there for years. They give them to new customers. You would think they would want to keep there current customers. Trashhhhhhhhhhhhhhh

I have been storing here for years the lady in the office Miss DeNorma is nothing short of amazing she’s always at work every time I come she’s always there... Read More

I have been storing here for years the lady in the office Miss DeNorma is nothing short of amazing she’s always at work every time I come she’s always there , I don’t care what day it is and she’s always ready to help I have referred several people to this facility because of her customer service and professionalism thanks again Miss DeNorma I will always pick Compass!

My family has been storing here for years, Mrs DeNorma is always there to help , with a smile on her face. She is a Pillar in the community as well The people o... Read More

My family has been storing here for years, Mrs DeNorma is always there to help , with a smile on her face. She is a Pillar in the community as well The people of GP really appreciate her..for all She has done .

I was a tenant for pretty long time and my experience there in was really great.Denorma was so kind and very helpful from beginning until the end

She was very nice and knowledgeable to help me finding the unit best for my needs. DeNorma Patterson you rock

DeNorma is very professional at her job and is dedicated in servicing her customers. I’ve been using Compass Self Storage for years and I will not be using an... Read More

DeNorma is very professional at her job and is dedicated in servicing her customers. I’ve been using Compass Self Storage for years and I will not be using any other company but this location! 5 STARS !!!

Very nice and clean place to rent at. The manager deNorma is very friendly and helpful. She helped me move my stuff in emergency situation and I will forever be... Read More

Very nice and clean place to rent at. The manager deNorma is very friendly and helpful. She helped me move my stuff in emergency situation and I will forever be thankful for it

DeNorma is so nice she made me feel so welcome here and safe to rent here DeNorma is the best

Denorma was amazing! I just want to visit her! She has such amazing positivity and did everything to help us get the storage correct and wonderful price! Keep ... Read More

Denorma was amazing! I just want to visit her! She has such amazing positivity and did everything to help us get the storage correct and wonderful price! Keep up the great work Denorma! ??

I have used them three times so far. Great customer service, they will help you to find what size storage unit you need. De’Norma is Friendly and professional... Read More

I have used them three times so far. Great customer service, they will help you to find what size storage unit you need. De’Norma is Friendly and professional.

The manager Ms. Denorma was very knowledgeable and very professional, it was a pleasure doing business with her. I had referred friends and family.

Mrs. Norma is a very kind and helpful person every time I need help with a storage or UHaul she’s quick to help me in a heartbeat no matter what situation Iâ€... Read More

Mrs. Norma is a very kind and helpful person every time I need help with a storage or UHaul she’s quick to help me in a heartbeat no matter what situation I’m in if you need help or assistance I only refer to her.

The Manager at Compass is Wonderful . DeNorma was very helpful and kept a smile the whole time. I had no clue what I needed when I arrived. She took me by the h... Read More

The Manager at Compass is Wonderful . DeNorma was very helpful and kept a smile the whole time. I had no clue what I needed when I arrived. She took me by the hand and walked me through renting exactly the right size storage with a great price. If you need great storage and a great price Compass is IT , ask for DeNorma !

Denorma, is a such a delight to meet. She was helpful from the moment I entered and leased my unit, during my visits to the property and on the day of my exit. ... Read More

Denorma, is a such a delight to meet. She was helpful from the moment I entered and leased my unit, during my visits to the property and on the day of my exit. If you need a storage place this is the place to go. ?

De’Norma is absolutely the best! This is the 2nd time that I’ve rented a storage unit from her. And I came back to Compass just because of De’Norma! Sh... Read More

De’Norma is absolutely the best! This is the 2nd time that I’ve rented a storage unit from her. And I came back to Compass just because of De’Norma! She is so helpful, courteous and full of joy. There are many people in the service industry today who could learn a lot about great customer service from De’Norma.